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Heinen's Grocery Store

4.4 (21 reviews)
ModerateGrocery
Open 8:00 am - 8:00 pm

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KJ M.

Today was the second time in a month I purchased a Heinen's brand product from this location that was improperly packaged. The first was of vitamins: I bought a container of 30 Heinen's brand vitamins only to find 9 vitamins inside. Today, I bought Heinen's brand k-cups only to find one cup peeled open, with its contents all over the box. Thanks, Heinen's! The lesson: never buy Heinen's brand products. Otherwise, this location is ok. Staff is nice. UPDATE: it is political sign season, and the owner apparently likes to broadcast his political addenda to all passerby and customers. Totally distasteful and inappropriate. STAY FAR AWAY!

I can't get enough of the flowers at heinens! Always buy myself a new bunch when at the store
Maggie B.

I grew up with my mom only shopping at heinens and it wasn't until I was on my own that I realized why she swore by that store. Not only are the people that work at heinens extremely nice and knowledgable about all the products, all the fresh produce is clean and fresh and doesn't go bad quickly like other grocery stores tend to sell. If the food does spoil after only two days or so, bring it back and they will refund you. They believe in honesty and great products so they understand when a product goes bad and how it was a waste of money. The price is good and they always have great weekly sales on things such as olive oil and yogurt. This is the only place I shop because of how great the product are, the wide range of selections, the locally grown produce, and the fresh meat. They also have a large seafood selection however that tends to be expensive like most places. Also, be sure to check out their own products they made in heinens such as their salmon burgers. They're to die for and the hard part is already done! I only shop at Heinens and this location is wonderful.

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5 months ago

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1 year ago

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3 years ago

Store is great but sushi is awful, very thin slices if gosh and the rice was hard :( so disappointing!!!

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6 years ago

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5 years ago

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5 years ago

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10 years ago

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6 years ago

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10 years ago

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10 years ago

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16 years ago

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14 years ago

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9 years ago

The Bain bridge store is excellent. Amazing service, selection and new items to try.

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15 years ago

Good selection of gluten free items.

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10 years ago

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12 years ago

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9 years ago

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9 years ago

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12 years ago

Bummer, my closest store now, that Giant Eagle closed. An extra 15 minutes from the house. Clean, well stocked, friendly staff. Pricey.

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Review Highlights - Heinen's Grocery Store

I would like some organic choices with REAL olive oil for those of us who eschew the aforementioned oils.

Mentioned in 2 reviews

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Walmart Supercenter

Walmart Supercenter

2.4(41 reviews)
5.1 mi
$

Honestly, it's funny how people love to clown the Walmarts in the hood, but for this one to be on…read morethr outskirts of the greater Cleveland area, I would rather go to Steelyard. I bought a sweatshirt too big for my toddler and wanted to return it and since I was in Bainbridge, I figured I go to the "nice" location, but boy was a wrong. As soon as I walked into customer service, at 8:03pm mind you, I wad told they were closed. With a confused face I said, OH customer service closes at 8pm now? She said they did today, the last person just went home. I said, so how do I get my return or exchange processed? She said come back tomorrow or drive to Macedonia, they close at 9pm. I was so annoyed, angry and over it. These companies are so nonchalant about their shortcomings, yet so blatant about the lack of service they intend to provide. I don't even like Walmart, but they are thr only pla e that reliably carry Rockit apples and thr Texas Roadhouse dinner rolls. If I have to check myself out, I should get an employee discount because at this point I work here. Don't go to this location. The shelves are bare, the workers up front in the self check out are just standing around shooting the ish. There was one worker that was friendly. That's why they got an extra star.

Tried to order two "triple roll" packages of viva paper towels with 12 rolls each…read more Charge for first package was $29.98 Charge for second identical pachage was $101.50. No way to correct blatant computer error. Called local walmart. telephone does not "ring." I KNOW. I'LLL MAKE TWO SEPARATE ORDERS. 0___0 PACKAGE OF 24 - "TRIPLE ROOLS" - SAME AS TWO OF THE 29.98 PACKAGES OF 12 - IS $168. WILL COMPUTER CHEATUING NEVER END?

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Walmart Supercenter
Walmart Supercenter
Walmart Supercenter

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Giant Eagle

Giant Eagle

3.4(7 reviews)
1.6 mi

Service. Abrupt rude. Went to the service desk to inquire about email notification concerning a…read morerecent curbside order. When I asked for information all that was necessary was to direct me to that department. This did not happen. Moving on please instruct employees to direct customers to the appropriate department. This is the definition of Customer Service. Thank you

Giant Eagle at Tanglewood (Chagrin Falls, OH) has amazing an amazing employee who provided customer…read moreservice like I've never seen. I stopped at this location as I just arrived in town and wanted to order a vegetable tray for my grandson's birthday. Teresa was in the produce section and I asked her about ordering a tray. She took me to the deli counter to speak to the person who makes the trays. Unfortunately that person was getting ready to leave for the day and wouldn't be able to have it done until later the next day - too late for the party. Teresa told me that she would make the tray for me. Together, we picked out the veges I wanted for the tray and she walked over to the cashier so I could pay for them. Teresa took them to the back and had the tray ready within 30 mins. I am so happy that I found Teresa and cannot say enough about this level of customer service! This Giant Eagle is lucky to have her as an ambassador for their store! Thank you Teresa - you made me look good :) I wanted to complete the proper survey but my receipt didn't have a code.

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Giant Eagle - Try the dry cleaners drop off service.

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Try the dry cleaners drop off service.

ALDI - Mimosa

ALDI

4.2(6 reviews)
5.3 mi

I was really craving smoked salmon which led me to ALDI. Once I entered the store, I also started…read morecraving my many other favorites. In retrospect, getting a cart would have been a good idea. I really like ALDI in terms of selling European products. It always allows me to feel nostalgic and also expand my taste palette. Prices are budget-friendly. Although a die hard ALDI fan, this was my first visit to this particular ALDI location. The store is spacious, well lit, and very clean. The store was almost empty when I visited on Monday evening. Lines and self-checkout lines moved very quickly. I was in and out in about 20 minutes, which was grocery store efficiency win. I love that there's "quick meals" section by the entrance! If you need any other items you can't find, Marc's is in the same plaza. I found few negatives during store navigation: product organization and stock. Certain parts of the store such as fish and lunch meats were illogically organized and not in the manner other stores do their organization. It took me awhile to find smoked salmon. When I finally did, it came in very small packages. It was ideal for one person but wasn't what I expected. I was unable to find liverwurst, macarons, cream puffs, and a few other minor items. My final haul was the following: lobster dip (too watery), crab sticks (too sweet), pitas (always delish), smoked salmon (more salty than usual), and Rainier cherries (tasty). I also discovered few new-to-me items: Choco Changer sustainable chocolate, clover honey, mimosa bottles, rose cones ice cream, and boho hanging chair (in AOS). And really, is this even an AlDI review without shoutout to AOS aisle? It was very well stocked but had very few seasonal items (except a fan, which is super seasonal). I'd recommend this store for anyone looking for a quick shopping experience during the week.

Store itself is fine. Food on shelves, but checkout was a disaster. I'm a regular Aldi shopper so…read moreI get the drill but the self checkout here is the worst I've ever seen. They squeezed way too many registers in this tiny little area, and worst was the self checkout scanner guns have 3' cords and start near the floor. Completely useless. I checked three different ones before decided on one, oh wait.. it was broken. Looks like I'm not the only one who tried to pull them farther. Seriously, scanner could barely even reach the register, let alone your cart to scan. Had to pull cases of water completely up to register. What a disaster. Zero employees to help too. Spend the extra time and go to the Aldi in Bainbridge.

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ALDI - Entrance - see Quick Meals!

Entrance - see Quick Meals!

ALDI - All out of bread 12-27-22 (following a blizzard and Christmas)

All out of bread 12-27-22 (following a blizzard and Christmas)

ALDI - Boho Hanging Chair

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Boho Hanging Chair

Heinen's Grocery Store - grocery - Updated May 2026

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