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This was a pretty cool experience. We went at 4:30pm on a Thursday so it was pretty busy but not overwhelming. We had the ticket including the rooftop. The museum was first and it was interesting but I did find it moved quick and could be a bit surface level. I may be judging too harshly after visiting another brewery earlier in the year. Where I think Heineken did an excellent job was the tasting room at the end. The pint pulling option was a fun addition and the space itself really cool and welcoming. I also enjoyed the rooftop despite there being scaffolding. I also appreciated the rooms on FIFA and Formula 1. Lastly, since I was in Amsterdam for the Dutch Grand Prix I loved being able to design my own bottle for a unique souvenir.
I was informed by several travel blogs that this is a tourist trap, but honestly, SO WHAT IF IT IS?? In my opinion, t's absolutely worth the time and money for a 90-minute Heineken experience! Not to mention, my husband and I each got 2 beers for free!! We had to wait a little bit to get in, even though it was a weekday. The lockers were almost full, but I heard that there was a coat check area. The tour guide was very interactive with the audience and we also had moments to sit down and watch a 360 degree video in an elevator. I didn't pay for the roof top extra access, because I wanted to spend more on souvenirs and customized beer bottles. Next time if I ever go back to Amsterdam, I would absolutely go back again just for the gift shop and the beer.
Touring the original Heineken brewery and learning how their beer is made was a delight. There is a small walk-through history exhibit in the old grain silo area that describes Heineken's origins and how the business grew. I appreciated the honest look at the company's humble beginnings. Every great business venture has to start somewhere. The most critical lesson: success is rarely an overnight feat. It takes years of dedication, effort, and learning. Learning not just from your mistakes, but from other people who've gone before you. My experience featured a "Brew You" immersive attraction that puts you in the brew chamber and production line. The bottling line is (not really) transformed into a roller coaster, ending in a taste of the Heineken signature beer. There's a brewery-style bar where you can hang out and enjoy your beer. I opted to go up to the rooftop. You get a few more options for your drink and you get to enjoy views of the Amsterdam skyline. I liked their rooftop and will happily go up there again. I can see it from my hotel.
This brewery tour was so much fun. It was interactive, informational, and educational. A really big and spacious campus. We learned all about the history of Heineken, what goes into the process to make the beer, and so much more. At the end of the tour we were treated to complimentary pours. There were fun activities as well as a gift shop. We had a blast.
The Heineken Experience could do so much more to make the history come alive! I have traveled a bit and been on many tours! This tour lacked the sharing of knowledge about the roots of Heineken and didn't lean into the tech they have for visitors to experience! Get VR Headsets...share more history and engage the groups more with questions. I feel with this museum..you have an opportunity to have an impact vs. feeling like you scamming people on an experience that doesn't deliver!
Way better than I expected. Been to a lot of brewery tours, most of which were a bit boring. This stands out from all of them. Lots of effort put into their walkthrough. Your ticket comes with two tokens that are good for two half pints of Heineken at the end of the tour (you end up at a bar where fresh, crisp half pint Heinekens are on tap). Coolest part of the tour is sort of a 3D ride inside an enclosed room. Lots of dazzling visuals. Probably not a good idea if you're claustrophobic or easily affected by visual stimuli. Near the end of the tour, there are kiosks where you can order a Heineken bottle that you can customize with your name (or whatever you'd want to put there that doesn't go over the word count limit). Costs about 17 euro, but I think it's a nice souvenir. Check this museum out if you're out here. Well worth it.
Heineken is a well worth stop during your time in Amsterdam! A Dutch staple of course!! It's super cool to see the origin of Heineken, where it made and how. I recommend purchasing tours ahead of time and including the roof top in your tour. You get to explore the factory on a guided tour and at the end, you can go to the rooftop to enjoy the views and have another beer complementary. At the end of the tour you can enjoy a Heineken at the "Best Dam Bar". Enjoying a Heineken where it originated, what can be better?! This is for sure a must visit, even if you're not extremely into beer everyone knows the name Heineken, so it's informative at the least!
Purchased walk-in tickets on a Monday for ~5pm. Experience starts off with a history lesson (as expected). Then comes the "immersive" portion, which was a lot of augmented reality, video games (FIFA, etc), photobooths, and more. Don't forget to email the photobooth pics to yourself! Our ticket tier gave us 2 tokens to use for drinks. Our guide threw an extra token on the ground at the beginning of the tour if you're keen on getting an extra drink. Lots of walking, decent amount of stairs. The drinking area floor was pretty sticky, and there are staff who are constantly floating around to take away empty glasses *immediately*. Bathroom attendants also very attentive. You can purchase a personalized bottle mid-tour, which becomes ready for pick-up at the end. Overall, pretty fun experience for all ages whether or not you like beer (but especially the male audience). Definitely on the pricey side, but still fun. Don't forget about the tax refund if you purchase more than $50.
I'll be honest, I am not the biggest support of Heineken beer, living in the US with so many craft breweries around. But when in Amsterdam... This venue and experience was on prior to leaving the for Amsterdam, but I would not have been upset had we not made it. Thankfully on our last full day in the city we walked from Amsterdam-Noord, took the ferry across the IJ and made our way south to arrive at a large red bricked building off S100 or Stadhouderskade. We entered the building with Heineken bottles lining the ceiling and using the self service machines wanted to purchased two tickets with roof top access. Unfortunately, not reserving prior to arriving, the roof top experience was sold out, so we opted for the cheaper tour tickets. Yes, we would still get a free Heineken or two or four. MY girlfriend checked her coat and bag as we queued in the line waiting to be admitted to the start of the tour, as our tickets were validated, we made our way into a stone and brick waiting area that designated the start of the tour. after about 20 minutes our guide finally welcomed us to the experience. We just happened to be standing in front of the guide, who was speaking to the group from up on a rounder and tossed me a circular plastic coin good for "1 consumptie." We had already been give two prior to entering. These would be redeemed later for our free beers. The tour was quite interesting and informational. The guides discussed the history of the Heineken, how it came to the US, the ingredients and brewing and bottling process. I'll admit it did get a bit "commercial" after learning about the beer and process it goes through. Heineken is tied world wide with advertising, so it wasn't surprising to see this included in the tour. The tour ended and we had the opportunity to purchase personalized bottles of the beer. I spent the extra money and picked one up for a friend of mine who loves his Heine! It was finally time to consume some fresh Heineken. Now, like I started this review, I will be honest, it was damn good! Maybe I was just thirsty and yearning for a beer, but the flavor was so much better than what I'd tasted in the US. Think I knocked back 4 beers before we left the bar and picked up our personalized bottle. But here was the cool part. My girlfriend went to pick up her bag and coat and started talking to the gal behind the desk. A few minutes later a young guy working for the Experience appeared and the four of us started talking. They asked where we were from, we did the same and about 20 minutes later, the guy asked if we were going to the rooftop experience. I said tickets were sold out, so he provided us with some drink chits and escorted us to the elevator for the rooftop. We got to the rooftop, grabbed our two beers and joined everyone else out of the roof that provided a beautiful view of Amsterdam. The beer? Fantastic! I had some special version of the beer only brewed for the Heineken Experience. Recommend? Oh hell yes! Great fun. Great experience! Just make sure you secure reservations if you want to visit the rooftop. Cheers!
We wanted to find something beyond the art museums to explore to break up our time in Amsterdam. The Heineken Experience turned out to be a perfect option for all the history, education, entertainment and fun it provided. https://lisaefreedman.com/inside-the-heineken-experience-a-journey-through-amsterdams-most-famous-brewery/
It was a fun experience to learn about Heineken. The place tells you all about the history and there is a tour guide who explains the process. Your ticket comes with 2.5 beers which is plenty. The end of the tour is the bar where there's lots of people, and then exits through the gift shop. The experience is pleasant and staff are friendly.
Overall a cool experience thats like a one and done kind of thing. It's pretty made up, but not as intense as the Guiness museum in Ireland. You start on the ground floor and see come racecar displays and then go up where it more of a self-guided walking tour, seeing the barrels. Once you get into the room where you get your pint glass, there's someone speaking to you. Then there's various photobooths (meant for tall people, I was on my tippy toes to get my floating head in) and semi-random activations like a biking activity. The top floor is like a frat house where the floor is so sticky from beer so opt to drink in the rooftop area instead.
Fun interactive place in Amsterdam we visited a while ago and forgot to post. There is an age restriction on young children I noticed to keep in mind if visiting with children. We had a great time visiting and loved all the interactive things we could do there. I am not a beer fan but still had a nice time ... they also had a bar inside with a free beer that I gave to my husband to enjoy. We would come back again if we had the chance- we had a fun time!
2 years ago
This was the perfect brewery tour experience ! We went on 10/1/24. During our wedding and honeymoon trip we also did Guinness and this was completely different. The tour is partially guided where certain rooms have employees telling the stories and history while you walk through the rest. The employees are beyond helpful and kind. Most employees speak two to three languages and are happy to find somebody who speaks your language to help. During the tour you can make custom beer bottle labels as well. They have a small tasting area and at the end of the tour you get two free beers. The gift shop at the end is so cool you don't scan anything you just put it in a bin and the machines know what you got down to the size and charge you. It was so much fun and definitely worth visiting. The ambiance is lively and bright and interactive. I loved every moment of this experience! read more
2 years ago
This is such a fun museum. I've visited twice on two separate Amsterdam trips and have had such a fun time on both occasions - completely different experiences. And honestly, I wouldn't mind going again. I didn't learn much about the history of Heineken because the groups are sometimes very big and if you're at the back, you're out of luck (especially if you arrive intoxicated). Nevertheless, this museum is very interactive and there's no way you won't enjoy yourself if you're not a grinch. Also, the staff are always amazing, I never came across someone who didn't appear to love the job. I highly recommend visiting if you've never been. read more
2 years ago
When I came here years ago I had a fab time. We learned how to pour beer the right way and we got to taste fresh Heineken beer. If i remember correctly we got a tour too. There was some other fun activities we could do like photo booths. This is a must see. Everyone here was very friendly. read more
3 years ago
I was here on September 15, 2023 and loved it! I wanted to do this tour for years and finally got the chance during my Norwegian Prima cruise. My parents and I did the Rock the City Experience: Heineken Tour & Canal Cruise. What was included: -Access to the brewery in a self-guided tour (1.5 hrs) -Two perfectly chilled Heineken® beers at the Best 'Dam Bar (Actually got a couple additional brews due to samples along the way and during the canal tour) -Canal cruise through Amsterdam with a guide (45 mins) -Explore the highlights and hidden gems of the city We started our day at the former Heineken brewery in the heart of Amsterdam, where we learn all about their perfectly brewed beer and the rich history of the Heineken brand. What better way to discover Amsterdam's sights and sounds than through a canal cruise on the official Heineken boat?! It was so much fun to learn the history, pretend to be "bottled" in a 4D experience, and have lots to drink. *Tips: -Must be 18+ to experience -Get tickets in advance as everything has timed entry but once we go there, they did not check. As long as you had a ticket, you were good to go. Also, self guided so great to go at own pace. -Do the Rock the City experience as the canal ride was magical -You can order non-alcoholic beer Will definitely be back!! read more
2 years ago
Fun way to spend a few hours in Amsterdam and also learn a lot about Heineken. Plus it was a fairly inexpensive activity to do, and they give you beer! What more could you ask for? This isn't a regular old boring museum tour, they start off with a lot of history but quickly take you to rooms with huge vats and other big equipment. Then some more really modern fun stuff like loud music, bright lights, interactive photo and video ops. Overall I had a really fun time here. read more
I was least excited to try this attraction during my time in the Netherlands, as I am not a big drinker. However, because I had only a few days in Amsterdam, I figured I try something out of my comfort zone. It's so easy to do things you know you'll enjoy, but I wanted to see if I can go somewhere that's outside my comfort zone and still find the fun in it. I did find myself really enjoying the tour and learning about Heineken's history. I paid for the regular tour that doesn't include the rooftop or "Rock the City" option. I never knew how much effort it took to create Heineken into the way it is today, and the passion the founder and his workers had to bring joy to people's lives meant a lot to me. Alcohol can be debilitating if used in excess, but I could see that in our busy lives, a little beer or two doesn't hurt and what better beer than Heineken (probably others you can think of, but I digress). The tour itself was interesting, and the employees were very fun to talk to, but I don't think the setting is big enough to house so many guests at one time. When I started the tour, it was very difficult to read the signs without feeling pressured to keep it moving, as I felt like I was burdening others by standing in their way (coming from a 5'8 woman). I'd advise them to try and decrease the group sizes, so it'd be easier to maneuver through the museum without rush. I was likely one of the very few who didn't come for the free beers, but I have to admit, once we got to that part of the tour it was more freeing! The spaces did open up near the end of the tour, as we could disperse to areas that peeked our interest, like the room that talks about how Heineken got its first commercial, or the interactive games that guests could play with, etc. The final part of the tour ended in a bar where you can socialize with your buddies or strangers for as long as you like. You're given two tokens before you enter the museum that must be used in order to get a beer. I only used one, because even if I tried being a good sport and chugging down a glass, the taste still wasn't giving that creamy, delicious taste that everyone else was crazy about. Fortunately, it was easier to swallow as I spoke to a nice stranger that I ended up keeping a connection with through social media. So, if nothing else convinces you to visit this place, just know that it is an ADULT-ONLY attraction where you can hang out and make new connections that can turn into something more, whether it be romantic, networking, and so on. Would I go again? No. Even if I went with friends next time? Mayyybe, but I'll give them all my tokens, so they can have all the beers they want! I'll be the responsible one and call the uber back to our hotel. read more
Awesome experience for those who are in Amsterdam. We did the general tour which was about £30 and went through a guided/self guided tour. People could walk ahead on their own or listen to guides speaking at each section. The tour itself was pretty standard, you get to learn more about the history of Heineken and the brewing process. The brew room is huge and although not in use, can still see hops and malt being made. Towards the end of the tour there is a portion that is like a 2D ride that then transitions into a beer tasting. You also get 2 free beer tickets for any type of Heineken so definitely take advantage of that! All in all, awesome experience and environment and highly recommend for anyone looking for something to do in Amsterdam. read more
Beer is not my first beverage of choice, but I'm always game for a different experience. Heineken provides a fun, informative experience in Amsterdam. A nice intro from an enthusiastic guide who then sets you loose to explore @ your own pace. I have a bum knee and was using a cane during the tour and they were quick to have me use their elevator to traverse the 3-story building. Gonzalo was my elevator host and was tickled when I shared that my husband's name is also Gonzalo. He dashed upstairs to go speak Spanish with him, such a character! Once we finished the informational portion, we experienced some multimedia rooms which had us "become beer" from brew to bottle. The finale has you hangout in a lively bar to claim your 2 included beers. Prost to Heineken! read more
I got tickets the day of and there was plenty of availability. I hadn't been here since 2013 so it has changed a bit and for the better. We queued up and got our 2 drink tokens and the tour started pretty quick. The first 5-10 mins there is a guide telling you about history and stuff. You have the option to hear it or you can walk ahead and do your own thing. There's fun experiences for photo ops. There's a nice redbull racing area and a football photo area and you can customize a bottle of beer to take home. It all ends with 2 beers in their Heineken lounge and then you leave the place to buy souvenirs. It was a fun experience for the family and then you can continue your walk back into city central. read more
2 years ago
Interactive experience and also learn about the history of Heineken. Gift shop is full of nice souvenirs I haven't seen anywhere else. Employees are enthusiastic and helpful. read more
1 year ago
Lana was amazing!!! So was Vladimir. I forgot the other guys name in the photo but he gave me a beer for answering questions!!! read more
1 year ago
Definitely buy your tickets in advance so you don't have to wait in long lines for them, especially on the weekends! I don't want to spoil anything about the tour but everything was super amazing and professional. There are multiple guides along the way and of course the end you taste the beer and it is in a party-like environment. Most of the tour seems old school because of the surroundings but at the end where you get to drink it's like being in a club or disco. There are plenty of amazing photo opportunities and there is a photographer in a certain area that will take photos of you for a price. They send you a link I think a day or two later to download them if you want. I believe my tour tickets were 18 euros. There are souvenirs and other things you can purchase as well in the brewery! read more
Whether you are a beer lover or not, this is a must do when in Amsterdam. But, I would never go again. The guided tour is short, but the rest of the experience is cool and very interactive. At the end, you are able to cash in two tokens for a beer. We do not drink beer and were told we could go back to the bar after our tour to get some water. The security guard was extremely rude and did not believe an employee told us that. So we left. It's not hard to be nice! Glad we went, but won't go again. read more
Let me start with this... I don't love beer (like - yes, some - yes... all - NO). The Heineken Experience is not your usual experience! I LOVED it!! It is a slick media, dance clubbish, multi media, interactive situation. I loved meeting people and participating in their media attractions. The music was great, and I highly recommend this for everyone 21 and over!! read more
3 years ago
While somewhat of a tourist spot, I thought the Heineken experience was worth it! Buy your tickets online first -- you'll still have to wait in a line to be let into the experience, but it'll save you a bit of time. It's a bit of history, plus interaction, plus included beers! It was a great tour and introduction to the brand and its history and how it became a worldwide icon. You start with a brief history intro to Heineken, then there's an "interactive" portion where you experience being "bottled" by Heineken. When you check in, you get a bracelet with 2 tokens for once you get to the end of the experience and reach the bar area, and a free tasting beer about mid-way through the experience. If you opt for the rooftop experience, you'll get another beer there as well. The rooftop had nice seating and a nice view, so worth checking out, but it is just a rooftop. You can hang out here as long as you like, they also have a few indoor seats in case the weather isn't great. All in all, pretty cool and worth a visit! read more
VIP, no regrets! VIP, skip the line and walk right in! VIP, small, intimate group with your private guide! VIP, up to the heritage quarters where the history of Heineken awaits! VIP, up to the private cool ship events space and enjoy the outdoors rooftop views! VIP, skip the queue at the brewery ride, like a fast pass! VIP, get into the secret Henry's bar for beer tastings paired with snackings! VIP, your personalised Heineken bottle of beer will be delivered to you whilst you are busy drinking! VIP, the exclusive informative tour ends but the partying with the rest begins! VIP, no more but stroll through for more beers with those tokens from the wristbands! VIP, no more but the store awaits for bringing home some cheesy Heineken memorabilias! VIP, most definitely! read more
2 years ago
I never would've imagined going through a Willy Wonka-like experience dedicated to Heineken of all things. Yet here we are. Yes, Heineken is not my favorite beer, but the experience itself is what makes up for it. It is an absolute must if you are looking for a memorable vacation in Amsterdam. You not only learn about the history of the beer in an interactive setting--you get to travel around room to room: going behind the scenes of how the beer is made through their well-lit brewery, creating your own Heineken beer (with your name on it), traveling around interactive rooms that showcase just how much the beer has been promoted worldwide, and (the best part) chugging the beer down through their taste test and their bar. This entirety of this journey wasn't something I needed, but what I deserved in the end :DDDD. read more
4 years ago
This was a really cool experience that mixed the history of Heineken with current advertising strategy. I went to that you could have your own bottle label and also all the different Heineken merchandise that they had. I often think the exhibition made excellent use of technology for an immersive experience. It also helpes that you get two full beers and another tasting beer as part of this experience :) read more
3 years ago
We did the VIP experience and it was such a great time. Our guide was so nice and knowledgeable. Getting to try the different beers was cool, but the pairings made it so much better. We learned a lot about the history of Heineken and some fun facts about different aspects of the company. Makes me want to reach for the beer that smiles back at me! read more
1 year ago
Oh man, I can't recommend this enough if you're planning to visit Amsterdam. Here in the US, I'm not usually a fan of Heineken, but there at the brewery, it's fresh and light and delicious. The experience includes a tour of the brewery that is filled with memorabilia. The tour guide gives the entire history of the Heineken family and provides a food and beer tasting. We saw the city from the rooftop bar and then were given tokens for beer at the dance club on the bottom floor of the building at the conclusion of the tour. What an experience! read more
3 years ago
We had so much fun at the Heineken Experience! We purchased tickets for the tour and rooftop ahead of time and reserved our spots for a 5:30 bookin. The tour itself was short and sweet and allowed each person to go at their own pace. The tour guides gave small bits of information throughout and everyone was able to walk through leisurely. Once the informational part of the tour is over you make your way to a visual experience. We were placed in a few different rooms and went through a 4D experience of what a Heineken bottle goes through during the bottling process. After the tour and visual experience ends you make your way to the Heineken ad experience where you can take pictures of yourself within Heineken ads and even choose to place your name on a bottle. We then visited the tasting room and used the drink tokens given to us at the beginning of the tour to try the different types of beers. The atmosphere was super fun and if you want to you can stay for some time. After awhile we chose to make our way to the rooftop where there were cocktail drinks designed around Heineken's. The cocktails were included with the price of the rooftop ticket. This was nice way to end off the Heineken experience, although not necessary. We did not spend too much time on the actual rooftop due to the cold & it was a bit more crowded. Overall, a really fun time & a notable stop during our time in Amsterdam. read more
If you happen to be visiting Amsterdam, I recommend dropping by the Heineken Experience. While I have experienced more depth beer knowledge tours, -- the history of Heineken, Amsterdam and how Heineken is a marketing leader was amazing! The tour only takes about an hour --- so you can easily book other activities in the area. (FYI - there is a canal boat tour company right outside the brewery). read more
4 years ago
Definitely a top attraction if you're in Amsterdam ! Besides a tour of the facility & just learning about the history of Heineken beer, there are cool activities to partake in... and of course a bar. I'm not a beer drinker but there's a Heineken for literally anyone & I enjoyed it myself. read more
3 years ago
Came on Valentines Day and found out they were doing buy 1 get 1 free entry from Alex! The brewery was very cool and educational. The tour is a "go at your own pace" tour but has presentations, trivia moments and a place to create your own bottle! After the tour in the Best Dam Bar we were taught how to pour the perfect Heineken and received our two free beers (per person). We also had the opportunity to go to the Heineken studio, see the city and try some cocktails (surprisingly they were pretty good)! They were also well themed for Valentine's Day everywhere, the employees had cute headbands, they had decorations and they played fun music! Lola greeted us and helped us at the coat pick-up, Olivia was everywhere, she was so friendly, she took our photo, and helped us during the tour and poured us drinks at the Best Dam Bar. Thank you Lola, Olivia and Alex for a wonderful experience! read more
We booked tickets for a combo Heineken Experience + Canal Boat Cruise and overall super smooth to do the tour time that was slotted and then added the cruise immediately following. The Heineken experience is a fun, with a mix of a guided tour with self-guided experiential moments too. You get beer tasting at the end. I wish they served some food alongside the beers as by the time you end the tour you're almost 3 full beers in, and the food would have been appreciated. So definitely don't come hungry and thirsty, just thirsty! It was a fun day to see both how the beer was made, but also how the Heineken brand was built. Really great combo of the two worlds and why the beer is so iconic around the globe. A must visit in Amsterdam so you can see such a huge piece of the countries heritage. read more
Fun afternoon stop while exploring Amsterdam. We bought tickets online in advance. The tour was a bit crowded and some of the exhibits are cramped. The brew room was my favorite-- loved seeing where all the action took place plus it was spacious. The tasting room was a bit too fast. I had barely looked, smelled, and tasted my beer before it was time to move on and the next group was coming in. Seemed a bit too rushed. The bar at the end was like a literal club. The floor was soooo sticky and the rave music was bumping. You could try the regular Heineken or silver. Souvenir shop was also cool. The create your own bottle is checked baggage safe and ours made it safely back home. Overall, I definitely prefer the Guinness tour in Dublin, but this place is neat to try! read more
1 year ago
Wow, awesome! Tour was great and so unexpectedly fun. Made Heineken a better beer! Alex on rooftop was the best ever! read more
3 years ago
We went on the VIP tour. They only take 10 people at a time 3 times a day. So only 30 people a day for this offering but I highly recommend it. We did the very first time of the day which was amazing since there was no one else there. It wasn't open to the public yet. You get 5 beers and a few bites. Also our tour guide was great. One of my favorite highlights of our trip. read more
4 years ago
This was so much fun! You get a mini beer half way through the experience and at the very end 2 beers at the bar. I never had a Heineken before this experience. It was delicious and I'll be drinking it more. read more
More info about Heineken Experience
Stadhouderskade 78
1072 AE Amsterdam
The Netherlands
De Pijp, Zuid
Directions
020-5239222
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http://www.heinekenexperience.com
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