Nicolas and his team at Heimdall Security Solutions stopped what was clearly a burglary attempt during our home fumigation--I cannot recommend them highly enough!
We hired Nicolas's company to provide security coverage during a 2.5-day termite fumigation in San Jose. On November 14th--Day 2 of the fumigation, which is statistically the highest-risk period for burglaries since the gas has dissipated enough for criminals to enter--an unknown individual approached our tented house around 4:12 PM.
The security guard was positioned outside in his vehicle maintaining watch. When the individual started walking toward the tarp, the guard immediately intercepted him and asked who he was. The man claimed to work for "them" but couldn't name either our fumigation company or the exterminator company (who subcontracted the fumigation company) when pressed. He said he needed to check fumigation concentrations inside the house and other rather suspect claims when the fumigation crew had already left for the day.
Here's why the guard's training saved us: He noticed the man was wearing a t-shirt and shorts with no company uniform, had absolutely no instruments or equipment for measuring gas concentrations, and claimed he didn't have his ID with him. The guard refused entry and the individual eventually left the property (after multiple stubborn attempts to keep walking towards the house...).
We reviewed the security camera footage afterward and confirmed with the fumigation company that they had NOT sent anyone to the property at those hours. This was 100% a burglary reconnaissance attempt, and the guard's attention to detail stopped it cold.
Nicolas was professional throughout the entire process, his pricing was transparent and fair, and most importantly, his team was well-trained enough to recognize when something didn't add up. The guard didn't just provide a physical presence, he actively assessed the situation and made the right call.
For anyone getting fumigation done in the Bay Area, the burglary risk is real and documented! A house was burglarized in Willow Glen recently and now our house nearly became another incident for the news! Companies aren't trying to scam you, but you only need one bad apple in a fumigation/extermination company to call their friends or tip off someone to a fumigation scheduled and that's prime pickings for any would-be criminals. Don't skip security coverage! And if you hire security, hire Nicolas. His team prevented what would have been a devastating loss during one of the most vulnerable times for our home.
5 stars. Worth every penny. Thank you so much, Nicolas. read more