I've taken a few days to submit my review on AZ Shed Movers because I have some mixed feelings…read more First, the receptionist, Lucy, is very sweet and does her best. However, the owner Kyron Koehn appears to be so busy as to be totally unresponsive. He doesn't even seem to get back to his own receptionist, yet he apparently is the only one who can analyze the job and decide on a price quote. I reached out to them on Oct. 28, 2024 and it took until Nov. 13th to finally get a quote. At that point they scheduled me (for an additional expedited fee of $200) for Nov. 20th between 8-11am....They never showed up and never called....When I finally spoke to Lucy, she had to call her boss to find out what happened. Apparently, the truck they were going to bring was in the shop! Lucy was as frustrated as me, but rescheduled me for Dec. 3rd. Now...Brent showed up on time and did an absolutely AMAZING job. He was really nice and even though the job was challenging, he thought through every movement and blew my mind with his skills with the tools he used. The job was to lift my 10x10 Tuff shed up about 6 inches and move it about 20 feet and turn it 90 degrees. But it was TIGHT! I was super impressed. It took about 1.5 hours, but well worth it. In the end I was not charged the extra $200 fee (duh). The bottom line is that this is the only company I was able to find in AZ that was able and willing to do this job. In other words, they seem to be "the only game in town". That said, I highly recommend them, but only if you have a lot of time before you need the job done. And you need to put your Patience Hat on! That's why they lost one star from me, but I would hire them again.

Found this company after looking around and got discouraged that we weren't going to get what we…read morewanted. They went over all the options and even helped us get the customizations that we wanted. They were so friendly and knowledgeable! After talking with them I found out the main guy even knew my dad from contracting with Kitchel. It's crazy how small the world is sometimes but that just gave us the extra reassurance that we would be taken care of. We tell all our friends about what great work they do and will keep them in mind for any future projects! I'm currently trying to convince my husband our mastiff needs her own house!

I really enjoyed working with Urban Shed concepts to get our backyard finalized. We originally put…read morea deposit down on a shed that was already prebuilt, but after multiple issues and months trying to get through permitting, Ty was really flexible with us and helping us build two individual sheds and getting those to our home within three weeks of placing the order. The build quality is excellent, and the build/delivery team (Alex, Pedro and Ivan) were very responsive and prompt with addressing any questions or concerns. I wholeheartedly recommend them if you're looking for a shed of any kind!

Great Shed, Customer Service from Ivan over and above to fix…read moreand make our purchase a good experience. I am so grateful and love the Urban Shed! Now our new addition to the backyard and home for the grandkids toys and sports equipment!

Extremely satisfied with our new Tuff Shed. Ed Arroyo, the salesperson, was extremely professional;…read morehe answered all of my questions and even helped me design the shed and its placement. The shed matches its surrounding perfectly. The installation team was also fabulous. Rocco and his teammate, whose name I never did catch, were very professional, courteous, and communicative. They knocked it out in about 5 hours. I couldn't have asked for anything more; even the price wasn't too bad, especially when you think of all your getting. 5 Stars!!

I greatly appreciate the final resolution from Tuff Shed remedying the problem after great lengths…read moreof connecting with regional managers, filing a BBB complaint, and contacting my financial institution. The technician to fix/install the vents was on time, thorough and kind. The initial two technicians who built it were also the same way. They do employ great people for their field work; however, their middle management needs proper training in ethics and conflict resolution!

I bought one in 2008 when we had the storm and the store still looks brand new and still worth goodread more

This shed is going to last longer than me! Chandler, the installer, was so proficient and took care…read moreto make it perfect. I used square stones as a base, and he shimmed it perfectly to make sure it was level.

I ordered a storage box to be delivered to my home. The gentleman driving the truck called me and…read morediscussed how I wanted it placed and where I wanted it placed before he came over. The gentleman that did the driving in the delivery was Shawn. He did us stupendous job backing that up into my driveway with my car still in place. It's like 20 feet long the container and then he had this huge trailer that it was on. He was so nice and he did such a nice job. You can definitely feel safe that he's not going to put the trailer or the storage unit. I should say on anything or into anything. He was freaking amazing.!!!

Horrible company!!! Raises prices $100 a month every year. Bills you every 28 days rather than 30…read morecollecting an extra payment every year. Kevin is rude and I would never recommend this company to anyone

Saw examples of their buildings on Facebook Marketplace. Spoke with Jessi who answered all my…read morequestions over the phone. Placed the order and was told it would be ready in approx 4 weeks. Was notified 4 weeks later it was ready for delivery. Got on their delivery schedule and approx 3 weeks later they delivered my bldg. Well built will quality materials. Exactly how I ordered it. Delivery driver was professional and did a great job setting it perfect on the pad. I will definitely use these guys again for more bldgs.

Jessi sands was absolutely unprofessional and conducted Bad business! Horrible communication was…read moreblocked on socials for asking questions! Beware!!!!

Summary: Either the product was faulty or the installation was too aggressive (cracking a bunch of…read morethe wood at the screw points), and the promises to resolve have not been backed up. We were promised repair at installation, then again 6 months later, and after 16 months they have still been ghosting us as our play set gets less and less functional. Are they just waiting out the warranty?? The good: they were knowledgeable in helping me select the right play set and installed it quickly. The bad: For the price of the play set and installation it should have lasted more than 6 months before 15-20 of the boards had completely split. Two were completely split at install and the installers assured me that they were placing an order for new pieces and would come out and replace them. Six months later, I hadn't heard from them and by then more boards had split. When I called, they quickly sent out guys to inspect it (great!). The guys confirmed that we needed replacement pieces and again assured they would be ordered and back out to install them. Fast forward another 7 months and nothing. All my calls go unanswered or in returned. I get an occasional "oh yes yes, those should be in any day now." But nothing ever happens. I meticulously sealed the play set twice in the first year, and was told as long as I do that it would last for years. Maybe these cracks aren't a big deal, but then why do they keep telling me that it's not supposed to happen and promising repair!? The amount of time/energy that I have spent calling them monthly or even weekly to remind them that we are still waiting is getting embarrassing. The first time I got ahold of James, the owner, he acted irritated and said "we will call you as soon as the parts arrive". So I waited another six months- nothing. After SEVERAL more badgering calls, he finally scheduled a time to come out- only to cancel the DAY OF. Now Im back to calling weekly, but have yet to ever get a call back. I honestly feel like they are just waiting out a warranty period or something?? Unfortunately, I wouldn't be able to recommend them.

I was stuck between hiring Leisure Installs vs finding somebody on Fiverr to put up my Yardistry…read more12x20 Gazebo but once I saw the Bible-thick manual that had instructions for more than 2000 screws, I decided to go with Leisure who was licensed just to be safe. Found out they're actually the ones who install the Costco displays so they easily knew what they were doing. Got it done quick and I can't wait to relax outdoors this summer. Highly recommend.