This location is very nice & well stocked, also set up different from my location close to my…read morehouse. Wide selection of tools, goods, lumber, appliances, etc. All good value items as well. Very good customer service.

The customer service at this location is one of the worst. They are incompetent and then…read moredisrespectful when you point it out.

My husband and I made several recent large ticket item purchases from this location. Our salesman,…read moreDouglas Cooper, was very professional and honest. He explained everything in our contract(s), went over the paperwork with us and he checked it over several times to make sure everything was signed and dated. He is very thorough, something I really appreciated. He is friendly and accommodating. The first purchase we made was a LG stainless steel french door refrigerator with an ice maker inside the door. The second purchase we made was for a LG stainless steel range with both cooking options (convection and regular) with the oven and an LG stainless steel over the range microwave. We also bought a 4K Samsung DVD player and Monster Cable for the DVD player. The delivery they offer is white glove-free and we paid extra for the microwave to be installed. The manager of this store is very kind as are all of the employees we encountered. The store is very large, well lit and clean. They have everything from appliances both large and small to furniture, electronics, grills, and patio furniture. I have been a customer of Conn's since 2012 prior to their arrival in the valley. I drove to Tucson before they had stores here in the Phoenix metro area to make a purchase. I can't say enough good things about this business and its employees. I have also been to two other locations: Metro Center and the Thomas Rd locations. They offer a convenient way to pay our bill online and to apply for credit from the comfort of our home. I highly recommend stopping in to the Talking Stick location just off the Loop 101 and say Hello to Douglas Cooper.

AVOID AT ALL COSTS!!! I purchased a couch and love seat set from Conn's. Complete garbage - made…read moreLITERALLY out of cardboard. The entire bottom fell out of the love seat - impossible to sit on - and the couch is close behind for the same failure. I filed a claim under the warranty and they sent someone out to look at it. He said it wasn't repairable so they would have to replace. Said Conn's would get back to me in a few days No response for a couple of weeks so I called them. After 45 minutes on the phone I was told the claim was DENIED! I paid thousands of dollars for couches that are literally falling apart and they denied the claim without explanation. So I said I wanted to appeal the decision. I was then put into a circular round of hell going from one person, then on hold for 30-40 minutes, then the next person transfers me, another lengthy hold, just to end up right back with the first person. THEN THEY PUT ME INTO THE CIRCLE AGAIN - same result. Back to an employee with no ability to make resolution and I wasted days on the phone to no avail. This company is THE WORST! We are stuck with lousy couches that we can't use and trying to get Conn's to do the right thing is a pointless waste of time. Please don't waste precious money or time dealing with these people. They're the worst!!!

Tim was exceptional! He was knowledgeable, patient, and genuinely helpful throughout the entire…read morepurchase. He made choosing our appliances feel easy and took great care of us from start to finish. Everything arrived in perfect condition, and the delivery team was quick, friendly, and even reversed the dryer door to make our setup more convenient. We couldn't be happier with our experience at Spencer's, especially thanks to Tim!

Salespeople are always knowledgeable and friendly, and efficient! We had a fair price deal…read moreimmediately and delivery was the next business day. I also had an issue that I thought might be stressful, but Blake took care of it immediately and above my expectations! I will be back for all of my appliance needs and will refer friends and family that need to make a purchase as well.

Paul provided absolutely outstanding service!…read more We woke up to discover our refrigerator had stopped working and everything was beginning to defrost. I messaged the bargain busters before business hours and received a response within minutes. Within an hour, Paul had diagnosed the problem and helped us schedule a replacement as repair didn't really make sense in my case. He was knowledgeable, friendly, and kept us informed every step of the way. It's rare to find someone who acts this quickly while still providing such excellent customer service. I highly recommend Paul to anyone needing appliance service.

Paul was friendly, knowledgeable and very helpful. He was honest and a pleasure to work with. Would…read moredefinitely recommend.

Husband loves this place. They always have the items he is…read morelooking for employees are very attentive good prices. Good jobs guy's!

I called this Hayden location and selected plumbing parts option…read more A very helpful lady answered named Samantha helped me. Samantha works with Ferguson's headquarters in Virginia, inside sales representative that answers calls about plumbing and lighting. She doesn't give up trying to find me a hard to find uncommon part. I needed shortest length (1 foot) 3/8" double ended gas line connector, or 3/8" on one end and 3/8" mail FLARED end on the other end. Hardly anything uses 3/8", so Home Depot and Ace do not carry it, but Lowes did carry 3/8" but it was 36" long. I don't have room in my RV cabinet (to hook up RV fridge to run on propane) for all that hose. Samantha made several phone calls to manufacturers to find me that hose, but some manufacturers were not available. So she had to call me back next day. Well she never did call me back, so I assume she didn't find a 12" hose, but a friend had one in his garage, that he didn't need. I didn't even think they existed. If I had a company, I sure would be honored to have an employee like Samantha. I wish she could work for some of the property management companies that "aren't there for me" and give me horrid service, that I have to beat out of them.

I needed a service repair order on my MayTag washing machine. They came out very fast, and even…read moreone day earlier than originally quoted since I had both days off. Christian was professional , friendly, fast, and very kind. He replaced the actuator. I am not sure how much that would have cost with no warranty, but am grateful it was fixed . Best service visit. Highly recommend.

Efrain knew how to fix my fridge and keep us going without buying a new one…read more Condensate line was leaking in freezer making frozen puddle

Appliance breakdowns are never fun and they rarely occur at a convenient time. Regardless the…read morefolks at E&J have consistently provided us with great advice and even greater value. E&J service work is friendly and efficient, and they regularly go the extra mile to do more for less. They are also quick to let us know when it's a better value to replace an appliance than it is to fix one. We should have written the above review some time ago; but what occurred yesterday was outstanding. We had a dishwasher throw a fatal code earlier this week. E&J told us it was time for a new machine and recommended a well known appliance store here in town. When that store's installers couldn't remove the old dishwasher without damaging our kitchen, Ernie, the Owner of E&J came to our home himself and took care of the problem free of charge. We don't expect free work from valued suppliers and insisted Ernie take something for his service; but what a difference E&J is from the big appliance store installers who demanded more money for a job they couldn't do without damaging our home. Thank you Ernie and thank you E&J!

Once again, E&J delivers! Called on Sunday. They called me back Monday. Arrived on Tuesday. About…read morean hour or so later my dryer was quiet and working again. Nick was nice, informative, and clean. He left the dryer cleaner than when he got here! I appreciated that all of the dust inside of the dryer drum/space (whatever it's called inside the machine) was vacuumed before the repair was made. These folks are honest, efficient, and hardworking.

This store and employees are wonderful. They are accommodating and willing to go the next mile for…read moreyou to be happy. they have been very responsive to my requests. I would highly recommend them for any of your needs for appliance rental.

Yesterday morning, I went to check on a load in the dryer and found it was not hot at all. I put a…read morerequest out on the Nextdoor app for recommendations for a reputable repair company. One of my neighbors recommended Hillside. I promptly gave them a call, and Leonard was able to get me on the schedule for today. Travis from Hillside just left. He was pleasant and competent. He had my dryer fixed and working again in under an hour at a reasonable price. (I looked online before they came to research what it was likely to cost, and Hillside was well within the average range.) If anyone else needs appliance repair, I too can now recommend Hillside. They were so easy to work with and very accommodating. I was even able to switch my appointment to this afternoon without any hassle. I will definitely use them again next time after something inevitably breaks.

Company charged me $4,455.00 to repair my GE monogram refrigerator and now the refrigerator makes…read moreloud horrible noises . We have contacted them multiple times and they are unable or unwilling to fix the problem they caused. The loud noises are unbearable and unsettling. Leonard claimed he would contact GE and figure out how to fix the noises caused by this company's own expensive "repair" but now he won't even return our calls.

I had a great experience with logos Ryan went above and beyond for me! Ryan was hard-working,…read moreknowledgeable, and gave me great expert opinion that helped my decision making. The $95 service call was so worth it because Ryan was so helpful, I highly recommend him to anyone looking to have appliances repaired

Ryan with Logos Appliances was great! Best money I ever spent. He also gave me the cheapest bid…read more Bonus! He was prompt, quickly diagnosed and fixed the problem. I would 100% recommend this company for any appliance repair.