I have bought several cars from Hendricks. always a great experience. Recently we had an issue with one of our trucks 2019 Chevrolet Silverado. Long story short my son had to leave the next day to go back to school. The part that was needed had to be shipped from Reno. Ralph in the service department moved mountains over a 24 hour period to make sure that my son could get back to school. He was in contact with me every few hours with updates. That type of service is invaluable. read more

They used to be great... as a female they had good representation and I felt comfortable going there. That is no longer the case, the former service manager was female and now she's gone and my trusted advisor Carol has left too. The service manager now is beyond rude and condescending to women (I know other women that have shared a similar experience with me). It's an old boys club. I've heard this same manager be rude with employees in front of me and other customers. Their prices have drastically increased and the employees no longer look happy and that transfers to the customer experience. I won't be back. read more

It sucks giving places 1 star but when you're treated like your lesser. It's not cool. Me and my family were car shopping for our first car. My wife, 2 boys and I went to go look at what was available and what we would qualify for. Mind you I have a great job and make good money for a person my age. We met a nice salesman there who showed us a couple cars that were nice. Took us to sit down. Offered us water an extra comfortable chair for my fiancé. Made small talk at the table with the gentleman. But a much older couple comes back from a test drive and he goes to park the car. Comes back and says I'll be back in 10 mins. About 25 mins later there was still no sign of this guy. So we just thought he was busy so gave him another 10 mins to come back and still nothing. So me and my family just got up and left. Idk why this happened to us. I don't remember his name because he was a jerk. By the way, me and my family ended up finding the perfect car at a great price at Clawson Honda just 2 days later. read more

I have bought 4 cars from here over the years, and have had (mostly) good experiences with them, so this review is not about their cars or their Sales Department, but the Service Department is deplorable. They don't fix things you ask them to, and when you call them on it, they tell you to "bring your car back another day." (this has happened to us on more than one occasion). The latest bad experience was when my wife took her Tahoe in for an oil change and to fix the automatic side mirrors that weren't working. Well, 8 1/2 hours later, my wife called to check on the status as they were nearing closing time. The lady she spoke with told her the oil change was complete, and the mirrors were being looked at, and her Service Representative would call her when it was done. Well Marty called her back literally 3 minutes later and said that they didn't have time to get to looking at the mirrors, and that she could leave her car overnight and they would look at it the next day. Uh, hard no. One person said they were checking on it, another said they didn't have time to get to it even though it had been there ALMOST NINE HOURS! Very suspicious. Honestly, I think he got mad that my wife called to check on the status, even though my wife was nothing but pleasant when she called. When Marty called, she asked him if they changed the air filter, and he didn't know anything about it. My wife told him that she told them twice to change it when she checked the car in (and it was on the estimate instructions), then Marty flat out lied and said, "No, your air filter is clean." Well, when we picked up her vehicle, the diagnostic printout showed her air filter in the yellow zone, because their service department is not truthful with their customers as well as having a "don't-care" attitude. Will NOT be taking our cars back there for service, nor will I buy a car from them anymore. Their service department is horrible. read more

I bought my 2018 Silverado z71 in August of 2018. I decided to put wheels and tires (not cheap) on at about 2400miles (October '18) and had the alignment done at a local shop. The truck purchase came with 2 free LOF/tire rotation/multi point inspection. I had those done at the dealer recommended 7500mile intervals (Feb, June, Oct. all in '19), they also said that this couldn't be honored at other dealerships and I had to take it to them for the free service because that's where I bought it. I took it to the dealer for those and one additional $69.99 service. Each time the counter staff was friendly. All 3 work orders show the tire rotation as being completed as part of the work order. Took my truck into the tire shop that I bought them from and they said the dealer never rotated them! Not once in 22k miles or the 3 times I had it serviced there. The tire shop said if they had, the wear wouldn't look like this(see pics). Due to that I void the BFG warranty and the one I PURCHASED for the tires at the shop!!! Now I get to buy 4 new tires... If you take your vehicles here then buyer beware!!! They are the friendliest crooks in the Central Valley. They don't do all the work you pay them for, and for them to skip out on preventative maintenance that becomes a safety hazard and an out of pocket cost (cough, sales opportunity, cough) is absurd! For all I know the truck has the first oil filter it came with on it... I mean, that's a harder part to get to than the wheels right???? Don't go here unless you have deep pockets because they will either break your vehicle or just take your money and not do the work. I am now staring down replacing 4 tires after 1 year and 22k miles on them when they should have went 35k at least (tire shop assessment of rear tires full tread and being properly rotated)... they are rated the lowest service center in the valley and that is per GM. On A sidenote, Vince is a great service writer. It's so unfortunate that the people doing the work tarnish his and the dealerships name and reputation. Thanks Hedricks! read more

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Sold my truck and bought a used vehicle from them. Purchased "as is" which was risky however I asked all the questions that were of concern and I trusted that they would tell the truth. The carfax report said that the vehicle had not been an accident. Its been one year since I purchased the vehicle and it was time for something else. I went to resell it. Even though the carfax report did not have an accident report it HAD been in an accident. I went back to Hedricks to call them out on this. The offer for the car a year later with about 6k added mileage was 10K in depreciation...(that's absurd). They offered me $500 more above the offer I received from a company that stated it was in an accident. Hendricks refused to admit that they knew it was in an accident. Just because it wasn't on the carfax report it "wasn't in an accident". This is a dangerous precedent. They sold a car that was in an accident but they claim ignorance because it's not on the report. Either their mechanics who chacked the car are crackpots or they are lying. Dangerous practice and shady deals here. I wouldn't trust this group of shysters. They've been in business for 75 years...there's a reason car salesmen have negative stereotypes. The lesson here is...never buy a used vehicle trusting carfax only and the sales team will LIE to your face if they know it can't be traced back to them. read more

Brought my Volt in for a recall repair and Marty at the service area was fantastic! He rushed my repair because I needed it in time to pick up the kids from school. It was very much appreciated. Everyone at the dealership service department was very nice, from Kathy making my appointment, to the ladies checking out my car. Thank you Hendricks Chevy! read more

They made our purchasing process easy and communicated well during these pandemic times. No high pressure sales and the staff seem to enjoy their work. We would recommend them. read more

Really odd experience. Went in this past Sunday 3/7/20 about 5 pm with my wife to shop a Bolt EV. Gave saleswoman my number/email after telling them what model and color I was looking for and discussed current offers. She said she needed to talk to someone and pointed to the back and would call me. They never responded. I had even registered the week before through their website also with no response. It's why I physically went in. I knew one of the family members when I was a kid and figured I'd bring my business there. I ended up getting one from another dealer. They either aren't interested in selling cars or something about my appearance made them not want to sell to me. Very strange and odd not to want my business. read more

Worst experience ever! Bought a truck from them and didn't receive it until 12 days later after signing contract. There were some things that needed to be fixed but they said they would have it ready in 3 days. Yet they took my trade in and my down payment the day we signed. After complaining they returned my original vehicle until the truck we bought was ready. When we got the truck it had dust from the work that was done on it. It wasn't even detailed or anything. At that point I was over the situation. Ive been to different Chevrolet dealers including Harbor Chevrolet and Blackstone Chevrolet. I honestly thought this dealership would be better than this. read more

Let's give these guys a 5 star review!!! Let me just say that that hedricks is a group of people who will do good things for the customer. I ordered a car and was not charged over msrp like many dealerships are doing during this unusual time. Not only did I pay sticker but the paperwork process was so quick and painless that you think you can spend another 100k cause it's so easy! Then they clean the car decal the car and have it all ready by or you! When I can a question Carl my salesman who is not making money off me anymore meets me in the show room and spends time making sure that all my needs are met and questions answered! I'll buy my next corvette here as well! Thanks Carl, if it wasn't for you I'd have to drive a civic! read more

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So I purchased a new car and signed contracts and all. Then I get a call from the dealership telling me I owe more money because the pay off amount was more than they had anticipated. Isn't it their responsibility to get the correct amount of the payoff for my trade-in? So next thing I know I've got a letter from collections for $118.00 . I paid the credit bureau but thanks a lot Hendrix! I will just buy my Chevys in Fresno from now on. The last cars I bought were from Michael's and I had no issues. You lost forever customer over $118. To me it's the principle of the mater read more

I called the dealership for a transmission flush quote with all my car information. I was quoted $225. I drove there right away, which took 30 min. I then received a new quote of $295. And I let them know I was just quoted by him or the other male working there for 225. He said "oh he probably didn't know what car you were talking about, but since i don't know who gave you that quote I can't help you". He then said they don't carry my 2014 Chevy transmission fluid at this Chevy dealer. That's a classic scam technique I was expecting this at a shady shop, but not at a major dealership. Watch out folks! read more

i bought a suburban 2023 from salesman mauricio he promised me it had everything google maps gps i believed him because i payed close to 80 thousand after a month driving it the maps are not working they lied to us now if i want the feature i have to pay a monthly fee for that i truly dont recomend this place ever again i will not be back there again bad bad service read more

Joe Salazar was my dealer. I could tell right off that he was the dealer I chose because he was active and engaging with me as the other dealers looked bored. Joe walked me through the whole process of buying my 2022 Blazer RS with explaining the process step by step until I drove it off the lot. Joe had a calm persona and extremely bright and new what he was doing.. Yhank You Joe! read more

fabulous customer service at Hedricks Chevrolet. We have bought two vehicles here and several of our friends have bought their vehicles at Hedricks as well. Wade Hedrick and also Bryan Maldonado treat you with care and respect. They are very knowledgeable about all the vehicles and they are very patient and not pushy. After you buy the vehicle They make sure that everything is in tiptop shape and they really value your opinion and make sure you have a fabulous Vehicle. If I could give 20 stars I would. read more

I've been looking for a new truck over a month. I went to Hendricks today and well it must be a Sunday I don't want to work kinda day. 1. The older salesman made it very obvious he did not want even talk with me, no card, no information ,no contact information. 2. The trucks are in the back of the dealership the salesman was it's far can you make it.. So I am a disabled veteran with noumours combat tours. So excuse my fucking pimp limp . Oh kinda fucked up it on Veterans Day also. Now let me say this.. yes asshole I can afford that 52,000 dollar truck. Hendricks or just Dicks. read more

I took my 2019 Corvette in for it's first oil change today. It only has 480 miles on it. The car was returned to me with scratches on the drivers seat and driver's door card. read more

Hedricks Chevrolet - Scratch on door card. - Car Dealers Near Me - Clovis, California

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Terrible customer service. An absolute embarrassment to the valley. I went there for a brand new duramax and had a trade. I asked for trade in value for my vehicle and offered full MSRP for new vehicle. They offered 6k under KBB trade in value. read more

Salesman wasted my time, did a hard credit inquiry and then asked for a 29% down payment.

Purchased a used car here in June 2020. Had tire, battery and electrical issues during the first 12 months. They did me a favor and replaced the battery. I brought it for service in May and they told me it was a bad remote and would order a new one. Never received it. 18 months after they replaced the battery it's dead and they are charging me almost $400!!! They told me the battery has no warranty because they paid for it. Makes no sense. Now I have a 4 year warranty and out almost $400. No one cares. Go elsewhere. read more

I used to think Hendricks being family owned would treat their customers better. I had an appointment today and showed up at 8 am. I have a 2020 Silverado and the touch screen can be non-responsive at times so diagnosing this shouldn't take long. I get a call from the service advisor telling me they couldn't get to it at 3PM!?!?! He then told me we can make another appointment and they could get to it then. I work during the week so it's tough to bring it in. He said they wouldn't give me a loaner because I didn't buy it from them and GM won't reimburse them. I couldn't believe how terrible the service was!! You do know once my warranty is up I would take it in to get it serviced by you and PAY the fees when the time comes but now I'll just drive the extra mile to Michaels. You lose business when you look at the money right away and not treating the customer well. SAD!! read more

This Dealership takes Customer Service to the next level. Seriously, *Patty and *Luis delivered the Vehicle I have purchased from them and made sure everything is in order. Even though they were stuck in traffic for HOURS, they still made sure that all of our questions were answered before signing the deal. They drove all the way to the East Bay Area just to ensure that I'll be able to get the used vehicle I wanted that they have in stock. I never have thought that they would go through hellish traffic just to ensure that I get the vehicle on the night I needed it. I am extremely and more than happy with their outstanding customer service. First time dealing with them and everything worked out super smoothly. This dealership is definitely recommended! read more

My husband and I had an appointment to take his truck in to get updated since his radio keeps going out. We had an appointment for 8AM. We got a phone call later that day at 3PM saying that they did not get to the truck. Although the issue with the radio was under warranty... we know the run around because we did not purchase our truck there. Honestly, this is a bunch of bullshit for someone that actually had an appointment. Terrible customer service, terrible management and ownership. I will most definitely be calling corporate to let them know. It's not surprising with how terrible the service there is looking at all the reviews. Seriously a bunch of boneheads working there. We will NOT be coming back. Also, posting this review on social media so others know how terrible their service is. Brett... you're a complete idiot. Thank you for your "sincere" apology. read more

My 2018 Chevy Volt has a check engine light about two months ago. I brought it into the shop and they said it needed a high pressure tubing part, they would order and I would need to bring it back. Maybe it was okay to drive. Got a call after I called them three weeks later, I brought it back in and my less than three year old car has remained there again waiting for the part. I keep calling once a week to see when it will be done and get a nice call back to try again later Well I got my car back today three months after it was brought it in. I was referred to GM customer service spoke three times the last time was yesterday and their response was it doesn't fit the California lemon. Law cuz you didn't bring it in multiple times and so good luck let us know if it gets fixed. Was told they would service it while it was there. Didn't happen. They did wash it All in all a horrible experience this is the third time GM has not followed through. Shame on me. Never again read more

I'm a very happy customer! Second SUV bought and service at Hedrick's!!!! I come here because of the way they treat me....just like family!!!! Want a dealership that treat you with respect and honesty !!!! Come see Grant Harrington and travel new roads!!!!! I been to other dealerships' but nothing like the Hedrick's way!!!!! I'm never going anywhere else! Service department I recommend Mike he make me feel welcomed and take good care of my vehicle!!!! Buying a Chevy is a family tradition but getting great service is why I chose Hedricks! Thanks Brett for giving the employee and customers wonderful service read more

Not a place I will return to.. its not the same staff they had 6 years ago. one guy comes out to say welcome so i just said just looking and he leaves and says if you need anything just let me know and went back inside. came back out 20 min later and all i said was just looking and he never returned. no problem i bought the truck across the street , but what makes me happy i didnt buy here was the salesmanship . walked inside to get water and i overheard the sales guy say he was a stroke! Well future ford was more than helpful , stroke that !!!!!!!!!!!! read more

I purchased my Equinox here in 2020, always take my car here for service. Service department is always awesome, but today I went in and Marty assisted me in the service department, he went above and beyond to help me. Marty is professional, to the point, but most importantly he wants to help you. Top notch customer service today. Thank you Marty. read more

I had been looking for a Colorado for a week now and I found one here that I liked. Their ad on carfax.com stated the price was $32,100. When I came here to look at it I asked the sales guy what the price was hoping it had been lowered. He said the price is $33,000. i told him carfax said it was $32,100. He said well we have added a lowjack system to it and that is $900 so that's why the price is now $33,000. Why didn't they say that on their ad? He also told me that they had lowered all their prices by $3,000 that weekend. I said have you done that yet? He said yes, the price was $36,000. I looked on carfax and checked on the price history. IIt showed that the last time the price was lowered on the vehicle was on 1/25 and it went down by $237. These folks sure do play with numbers and you can't believe what they tell you. read more

This place has horrible customer service. The two people I dealt with were horrible, not going to name any names. Treat you as if you have no money to spend. Over priced vehicles and will never do business with them. read more

Had a great experience when I purchased my new car from Jay Haroutunian. I've been back twice for oil changes and the service department has been very professional. Great customer service! I will purchase any future vehicles from Hedrick's! read more

My mom bought a Chevy suburban and the car looked really nice thank you for selling great cars read more

So I was looking for a Toyota RAV4 and ventured in to Clovis and went where most people would go. Well I must have given the impression I couldn't buy or had the plague. I was really just finding the right car for my mother in law so she wouldn't be taken advantage of . After driving off I saw a rav4 at the lot next door . I called on it and she bought it after the demo . I guess the store you would think would be the no brained choice is not always the best choice. So if you need a Toyota go to Hedricks Chevrolet. It was a good buying experience and the had better product knowledge than over the wall . Thanks Blake and the whole team here is good . read more

Hedricks Chevrolet - Car Dealers Near Me - Clovis, California

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Hedricks chevrolet is the place to go to for if you are looking for phenomenal service especially for the higher performance chevy cars, Victor and his team know what they are doing and I wouldnt take my car anywhere else to be maintained other than here! read more

The day is coming and I was ready to go electric. It was time to test drive a Bolt. I was first marginally greeted by a gruff salesman. He was instantly negative toward the cute red Bolt in the middle of the showroom floor. He said if I had questions about a truck or Corvette he could answer my questions but not for that electric car. Eventually an older man had something positive to say and I asked to further this experience. A young salesmen came out and I asked to go for a drive and try to find a place to charge the car during the drive and then even plug it in at the dealership. In a matter of moments, suddenly all the sales people were busy working deals and not available for a test drive. "We are all busy working deals". I saw one couple working on a purchase at a table. I was the only other customer on the floor. The guy that initially greeted me, maintained his zero give a shit position as he leaned against a wall not doing a single thing. In fact I watched him turn a 70 year old man away that had some questions about a possible purchase. "No we don't have anymore he said. Not Chevrolet would like your business and can I look for it at another dealer and help you. Wow, this dealer is not helping California go greener or have just about zero drive to sell a great car. Well, I had financing lined up and they could've sold a vehicle today but nope, poor poor service and I walked away very disappointed. read more

I live 3 1/2 hours away from this dealership but they had the exact car I wanted so I called to inquire about it and spoke to Wade. I can honestly say it was by far the best buying experience we've ever had! So much so that we actually bought 2 cars that day, a Traverse and a Silverado 2500 truck. Never have we had a salesman with the knowledge, professionalism, and sincerity that Wade does. We got the deal we wanted and everything happened at the speed we wanted, didn't feel rushed or pressured ... it felt like we were doing business with a friend.. and feel as though we found a friend in Wade and Hendrick's Chevrolet! They've EARNED our business and that doesn't come easy these days.. If you're looking for a honest and pressure-free experience look no further .. Wade at Hendrick's Chevrolet is your guy. read more

I want to thank Vince and the mechanics in the Hedrick's Chevrolet service department for squeezing me in last week. My 2018 Silverado battery went dead, typical... just after the warranty ended, and I was in a jam. Normally I would replace the battery myself, but the Silverado has a cross member over the top and fuse junction mounted to the battery. I looked at the YouTube video to see what to do, In short, the skills required were above my pay grade. I called Hedrick's on Wed afternoon and Vince, a service underwriter there said they were very busy this week, so I pleaded a little, and he said to come in first thing Thurs morning and they would try to work me in and get it done while I wait. So I did, everything went smoothly and within an hour I was back on the road. They gave me a fair price on the battery, a little over $200, which was about the average I found, and a flat $60 install rate, which was a good price. So I am definitely recommending them to anybody that asks. Thanks again Vince and the team. Brian O. Fresno, CA. read more

Horrible dealership to go to. Unless you look like you have good credit for example being the race you would think has good credit, don't go here. I'm Hispanic. As soon as I walked into the dealership I had dirty looks as if I was there to just waste their time. Sales manager is rude, has too much attitude and thinks he's really "macho" . Don't recommend this place to anyone. Stay away from this business. All they care about is your money and nothing else. read more

I'll start off by saying I have bought 2 vehicles from Hedricks, no problems. Recently I have been looking for a new truck. I decided that I needed to get my 2014 Silverado serviced before I got rid of it. 2 phone calls and messages left to the service department and no call back. I built a truck online with what I was looking for and emailed one of the managers I have spoken to in the past, no response back. I then built the same truck online and filled out the form to be contacted. I was contacted by the online sales person who set up an appointment for me, which ended up being the manager I have spoken to. Day of appointment I arrived and asked for the manager. I was told he would have a salesperson deal with me anyways and I think I ended up with the new guy. I wanted to look at colors in case I had to build a truck and had to wait 2 months for it to come in. He acted like he didn't want to show me anything. After not much of help, I went to service department and made an appointment for my truck since I could not get a call back to schedule. Day of appointment I dropped off my truck. When I picked it up, I spoke to another sales person and told him exactly what I was looking for. He told me he could try and find it prior to having to order the truck. So I built the truck and emailed it to him so he could try and find it. As of today, no response back. I was an easy sale. Instead I went and bought a 2021 GMC Sierra 1500 Denali. They were fast to help me and no problems. Hedricks had an easy sale with me but I really don't think they want the business right now, with selling trucks or service. My father in law wanted a new truck towards the end of 2020 and no help either. My wife will be looking for a new car in September and we were looking at the Treverse. I won't be going back to Hedricks unless things really change. As of now, Michael's it will be. read more

Not really sure why the service department isn't as friendly as the sales department. They will sell you a 50 thousand dollar truck on the spot, but if there's an issue with it, they talk to you with a passive aggressive attitude and make you wait 3 weeks. I won't ever go there again. Drove a few extra miles to Michaels Chevrolet and they were happy to help me same day. read more