If you need an appliance repaired, call this company . Evan returned my call immediately, showed up…read moreon time , and was very thorough in the service of my Viking Stove. His charges were very fair. He is personable, considerate of your floors, and explains the problem or adjustments . This was an excellent experience and I highly recommend this company.

Our Speed Queen washer started leaking profusely into the drum after a recent move. Amazing how a…read morebroken washing machine can grind a busy household to a halt. Evan was able to fix it in short order. He responded quickly via Yelp and scheduled a service call, and based on my description of the problem and the model number, was able to diagnose the likely problem and order the part ahead of time. He sent me a parts invoice electronically and I paid it. He texted several reminders of our appointment and was right on time in the three-hour window specified. Really nice and knowledgeable guy. Pricing was fair. He not only fixed our washer, he answered my burning questions about how our dryer is set up. He works on most major appliances so we'll reach out to him again whenever the need arises.

Very satisfied with the quality of repair and quick service we received. We feel the cost was very…read morereasonable. Would definitely call again.

Inspect and clean dryer vents…read more We appreciated that he arrived promptly at the time we agreed upon. The job was completed in a timely manner and was done to our satisfaction. Very well-mannered and friendly.

I called them to fix my dryer. They came out and fixed it. Cost me $400. A week later same thing…read morebroke again. I called. They said they will send someone out that week. No one showed. I called again. They said they were coming out that day. No one showed. They never answer my phone calls again. My wife called. They texted her back saying they will send someone out. They didn't. Now they won't answer her calls. I am not only filing a report with the BBB... but my brother works for the state... he said he could help... and my sister in law is a producer at KEZI News Eugene. Actually going on air to let the state know what happened to us and many others. I found 6 other people who were robbed by these people. They will join me on the news. I'm not stopping till this place is closed.

I would have an appointment for the to come out to fix my Samsung Wash machine. The first…read moreappointment they came out when they were saying. Then I had two other appointments with them and they would not call to tell me they were running late or not event coming. they had several no shows then I had to call them. They replaced the motor and gears in my washmachine finally charged me $210.00 the Motor was under warranty. The wash machine still would not drain water and then I had another appointment again no show and kept doing this. Then I asked for my money back because it was not fixed. This was a month long process of not showing up and not calling me. Then I asked for my money back because it was not fixed. They agreed to refund my money. I had many conversations and they kept telling me that they will refund it. They never did and this all started in May 2023. They will not return my calls or refund my money.

Our washer stopped spinning and Emerald Appliance Repair was quick to schedule an appointment,…read morefixed the washer on the spot, and all for an affordable price. Highly recommended.

Jay, the repair tech, went beyond the call of duty in every department. My wife called Emerald to…read moredeal with a dryer that has been giving us trouble lately out here in Santa Clara, our regular company couldn't come for a couple of weeks, no good. Service was top notch, as was Jay's integrity, he could have charged us more, but went out of his way to make everything right at a super low price. They've become our new repair guys, bottom line. Could not be happier with their service.

Very responsive. My refrigerator stopped working, and Shawn was there to evaluate it within 24…read morehours. Very experienced. Shawn had a pretty good idea of what was wrong even before servicing and had the potential replacement parts ordered and ready to go. Very communicative. Set clear expectations of how the repair might go and how much it would cost.

Could not be happier with this gentleman... I removed my oven door, and was unable to get it back…read moreon, and hurt my back attempting to do so. I called this fellow to come and put it back on for me. He arrived, made very short work of it. He had quoted me a price, and based on the time it took, he reduced his fee even though I had his quoted fee out and ready to pay him. I can only conclude he is an honest man, from that behaviour. He charged a reasonable fee for his work, which is rare in this day. I will be doing business with him again, the next time I have any sort of appliance repair issue. He worked with me for a time to correct my issue, he knew how to correct the issue, and I got good value for my money... A pleasure to deal with him!

Anthony was amazing. Very responsive and accommodating and delivered the washer dryer fast. Would…read morehighly recommend. Great value and service.

My 7 year old LG frig died during a recent heat wave. First the ice maker went out then the temp…read morewent erratic, and finally it died. Instead of frantically searching for a new frig, I decided to look for a used frig. I called Good Value Appliance and he had a used Westinghouse SS bottom freezer frig. I checked it out, he delivered the next day and took away the old one. This frig works fine. Yay!!! (I will never again but an LG) THANK YOU & I highly recommend!

Excellent and courtesy service in replacing door glass for Whirlpool oven. Especially appreciated…read morewas extra help in installing new light bulb. I recommend them. Also high value for cost of repair.

Very happy with our service tech, Riley. He checked everything and fixed our dishwasher that day…read more We had another tech from another co who charged more and didn't even try to solve the problem. WE will use this company again.

Had a problem with a stove and was very disappointed with the service and lack of professionalism…read more For the duration of the service call, that proved to be completely unhelpful in diagnosing or repairing the issue, we were subjected to aggressive political views. Believe whatever you want but, keep it to yourself when you are hired to do a job. We couldn't wait to get this guy out of our home.

Had an oven problem and called and gave error code and oven and self diagnosis. Said they had to…read morecome out and look at it but $130 service call would be applied to repair amount. Did nothing but look at error code that I had given him. Several days later women called and said repair would be $395 dollars. When technition came to make repair he said that it was caulked in and he didn't do caulk and then tried to manhandle unit out without cutting caulk. Told me units aren't normally caulked in but having been a builder for 43 years I knew this was a false statement. Being he did not have proper tool I then got knife and cut caulk. When repair was finished without cleaning up after himself he demanded another $395 without $130 service call credit as originally agreed. The whole experience was highly unprofessional and to me seemed very unethical.

My front load washer had a pump failure, won't drain…read more After determining it was the pump that failed, not the motor, we called around for a specific Kenmore water pump. It was easily found on the internet but who wants to wait a week or more to see if you get the right part? We called around and the places we called referred us to Glenwood Appliance. So off we go.... I happened to bring the broken pump with me, I walked in and was greeted by a smiling young lady who asked what she could do for me. All I did was raise the pump and say I need a new one of these.. before I could tell her what it was, she said I have those over here.... Holy smokes, you kidding me?! I really like it when employees know their stuff! She brought out a small box, cut it open and BINGO! The exact make and model with the same part number even. This small shop had a factory part for a 5 year old front load washer, man what a relief! My machine broke down last night, tonight it will be back in action! The people here are knowledgeable and resourceful as she let me know that the next time I need anything, i should also bring the make and model info, just in case they can cross reference it with a part from another brand! Nice!

They fixed my ice maker and microwave quickly and reasonably. Friendly, professional service.read more

Our HVAC system was put in 11 years ago, and this was the first time we ever had the ducts &…read moreregisters cleaned. 2 guys came out to do the work. We have 23 registers, 2 returns, and 2 bathroom fans. Both of the guys worked non-stop for 2.75 hours. The registers are all now squeaky clean (they were horribly coated in dust) & our house no longer smells musty/dusty whenever the air comes on. The cost for the service was $750. I have no idea if this is good or not. I have nothing to compare the price to, since I couldn't find anyone else in our area that does true duct cleaning. But I will say these 2 guys worked hard and did a stellar job. They even offered to put our new filter in for us (we supplied it) at no extra charge.

Dan was very professional and a good communicator. Cleaned out our furnace, vents, dryer vent, and…read morechimney. Well worth it.