Speedy & professional service. Knowledgeable representative. Great turnaround. I'd recommend them…read morehighly.

Iva was awesome! Super kind, professional, and clean. He explained everything about the fridge…read morerepair and broke down the cost so I knew exactly what to expect. Great service all around -- highly recommend!

The tech was prompt and efficient. He immediately got to work and was very thorough…read more He charged me exactly what he quoted me and my dryer tuns fine now.,

I requested service on a Sunday night the 28th around midnight and AZE was here at 10am when the…read moreservice window was 10am to noon. Went down to check on the clothes that I had attempted to wash in the evening, and the same error codes were showing. I contacted AZE and the part that was needed to fix it wouldn't be available for 3-5 business days. That being unacceptable they are hopefully returning tomorrow the 30th to remove the part that was erroneously installed and issuing a refund. Turns out they're claiming I cancelled the credit card transaction but I still have to pay the $75 which I'm not. I've started the dispute process which includes all the messages between me and the technician.

We bought an under counter ice maker from Bridgeville Appliance (along with a Monogram range,…read moredishwasher, beverage cooler, microwave, Monogram refrigerator/freezer, washer and dryer). When you spend thousands and thousands of dollars on appliances at a store, you would think that the business would appreciate it and try to assist you if issues arose. Not Bridgeville Appliance. We bought extended warranties from Bridgeville since they told us the extended warranty is better than the manufacturer's warranty and Bridgeville will repair them - not some other company. Ice maker broke in early August - needed a cutting grid. We called Bridgeville to get it repaired and they told us that they do not repair that brand of ice maker - when we were told at purchase that they repaired everything in house. Since they couldn't repair it, they outsourced it to another company. The warranty company that Bridgeville Appliance sold us is still investigating the claim. I was so furious at what Bridgeville Appliance sold us that I private paid over $600 to get the ice maker fixed. It is 3 months later and the warranty company is still investigating. I contacted Bridgeville Appliance and they told me it was a service issue and the owner or manager were notified. A month later and nothing from the owner. Nothing from the manager. There are a lot of companies out there that sell higher end appliances. Companies that would appreciate your business. Go to one of them. Bridgeville Appliance loved the money when they sold me the product, but did not stand behind ANYTHING. NOTHING... Go to a company that cares. Bridgeville Appliance DOES NOT.

So much for supporting a small business instead of a big box store. Bought a brand new dishwasher,…read morewon't turn on, needs a new control panel, terrible customer service, wasting days if my time buying, returning, buying, ridiculous!

Carnegie now has a bookstore, much to my delight and to my wallet's despair…read more Woolly Bear Books and Gifts is an independent bookstore; it opened its doors last Halloween, which means we've been lucky enough to have them in our community for almost a year. Their space is quite cozy, but charming and welcoming. The large front windows help illuminate the front half of the store and make it that much more inviting. If you browse here, you'll find a nice range of titles and genres, although their website says they have a focus on native gardening, environmental education, and children's nonfiction. To date, I have purchased a mixture of fiction and history books here. I also recently picked up some "blind book" / "date with a book" bundles, which were just too cute and enticing to pass up! There are also toys and other gifts stocked here, as hinted by the business name. They sell some Pittsburgh-based art, mugs, and candles; and I've purchased many stickers for myself and for friends alike. They also schedule events regularly - many author events as well as workshops and a book club, according to their social media. I myself recently attended a talk and beer tasting hosted by a local author; and I'm probably going to duck in during the next Crawl when they have "birds at the bookstore." (Real birds, by the way, that's not a metaphor for something!) Not only do I love the store itself, but the owner and staff are also great - very knowledgeable and nice to talk to. I'm so glad they're here in Carnegie, and I hope we continue to do our part to make them feel welcome!

This is a wonderful independent bookstore and gift shop. They have so many wonderful things here,…read moreit's fun to browse. They are big on cookbooks, travel, children's and gardening, just to name a few. The staff is very friendly and the store is well organized. The store is nicely located on Main. So much to see in the store and the prices are reasonable.

We came to Don's Appliances after a bad experience with Lowe's. Our original purchase was a GE Cafe…read morerangetop to replace an older cooktop. The installation of the range went so well that when our washer died the same weekend we weren't upset. We figured Don's would give us another stellar experience. We chose a GE washer/dryer combo and installation was scheduled for two days later. Our washer/dryer are on the second floor of our townhome in a laundry closet. The washer sits in a drain pan connected to a PVC pipe underneath to prevent flooding. The pan has had water in it a few times in the five years since our home was built, and we've never had an issue with leaks. During the installation I heard a lot of banging, scraping, and one crash as if they dropped the washer. I was concerned about the integrity of the area but not quite enough to stop the installation. Two hours later I'm shopping and my fiancé calls to say the washer is full of hot water that won't stop running, even when the machine is unplugged. Only turning off the hot water line stops it. I came home to find water in the drain pan and a very humid laundry closet. The washer was wet in the front and back, so it wasn't clear where the water in the pan came from. I was upset that our new washer needed to be replaced, but little did I know the nightmare hadn't even begun yet. An hour later during dinner I'm hit in the face with a drop of water. I look up to see our ceiling soaked, enough to make the drywall seams severely sag. We run upstairs to try and stop the leaking, and as soon as my fiancé steps into the laundry closet the glass shade on the lighting fixture drops to the ground and breaks. His foot and leg are now bleeding as we stuff towels into the front of the drain pan in a desperate attempt to stop the water. We finally got in touch with someone from Don's two days later who assured us that they have a restoration company contracted to help fix what happened. I was expecting a replacement washer and a refund to help cover the cost of repairs, so their initial response impressed me. The contractor in charge of the restoration and another installation team from Don's came at the same time to replace our broken washer and assess the damage. The drain pan was wet underneath and the interface between it and the pipe was loose. The tile floor underneath was cracked, likely due to the washer being dropped. We were left with fans and a dehumidifier running on over the weekend to stop any mold growth. On Monday morning I hear from the contractor that Don's isn't responding to him about us. He came to pick up his equipment and that's the last we saw of him. Later that day I get a call from the installation manager who informs me that their service team can find "nothing wrong" with the washer, therefore the water damage to our ceiling is being questioned via an insurance claim. The reason for the claim is that the cost of repairing the damage they caused is too high for him to "hide it" among other expenses (his words not mine). He never asked the second team of installers about what they saw, which was the washer's hot water connection not working correctly and a drain pan that allowed water to leak underneath it. It's been five days, and I can barely get anyone from Don's to answer my calls. Our ceiling is damaged with no resolution, and the manager from Don's has told me he doesn't know what recourse we have if their insurance denies the claim. He suggested we file our own homeowners insurance claim and incur a $1,000 deductible because of a leak that happened hours after they installed a new washer. Don's is a business with a great reputation, so I never would have envisioned being in this mess with them. Even if they do need to submit to their insurance, why make a customer who was so inconvenienced wait for an undetermined amount of time for repairs? We are hosting Thanksgiving for our family members in five weeks, and right now I'm heartbroken at the prospect of our ceiling looking like a war zone with no end in sight.

Problems with delivery of our washer and dryer. After the get your money you get ghosted and they…read moretake no responsibility. Go anywhere else.

Called to have my Electric Dry repaired. We set a date and time, the wife took a day off and got a…read moretext that they were running late would like to reschedule. Canceled and just bought a new one.

Ted responded quickly to my washer repair project, along with two other vendors. He was…read moreknowledgeable and very helpful. We isolated my 9 year old G E top loader problem to the drum bearing. A major repair. He pointed out that the cost to repair probably wasn't worth it. True. His parts & service estimate was more than my original purchase price. He could easily have booked a service call, then strung me along. He didn't. I'm posting this review because Ted demonstrated his ethics & honesty. A true professional you can trust! I do. He's the 1st person I'll call for my next appliance repair. Thanks, Ted!

Great service, price and selection. Respected in the community, well worth the call if you're…read morelooking for a quality remodel!

I just had a phone call with them to schedule an appointment for a kitchen remodel estimate. The…read morescheduler insisted on getting my spouse's name **just to make the appointment** even after I respectfully declined to offer it, as this is my project, which I am paying for and managing. This is NOT 1960, Patete. I felt like I did when I went to buy a car and the salesperson spoke to my husband like I wasn't even there, even though I was the one paying for my own car. I'll pass.