So I do like this salon. However, they have very very little availability. I have also tried…read morescheduling ahead of time for the services I like, but they just aren't able to do them. I like getting manicure is done as well as eyebrow waxing and I like to get them every three weeks. The only thing is that I just don't like getting nail polish put on my nails I just like getting the other parts of the manicure. And they just cannot schedule you. Like they don't do every three weeks if you want you have to call only a couple days ahead and then it fills up because most people come at the same time. So while they do a good service, it's just gotten so frustrating that they aren't able to have more availability and that they don't let you schedule a longer time in advance.

The best manicure or pedicure in the world. Better than "the best" you can get in all of NYC…read more Every time I visit my parents I come. The regular pedicure is above and beyond any spa pedi I've gotten in BK or Manhattan in 20 years. You can count on every tech to be thorough and skilled. And the massage? Forget it. Bring cash to tip!!!

Everyone was incredibly nice when I came for a walk-in. It is a busy, large salon and there seem to…read morebe a lot of happy regulars. However, I was assigned someone who seemed to be new. When I asked for a thick (and short) toenail to be filed down, someone else instructed her how to do it. Every time I have had this done, they thin it in a rounded way so nail polish can go on normally. I do it myself at home and it's not a big deal. Instead, she only thinned it in one flat back and forth motion over top so it is oddly shaped and turned out looking like this (I eventually asked her to stop since she was getting so close to the skin). I appreciate how hard and long she worked, but I much prefer the result I do myself at home for $40 + $10 tip. I guess like with anywhere, it depends on who you get assigned.

Came in for a gel mani/pedi and after 4 days, my nails were already peeling and chipping in some…read moreareas. I don't get my nails done often, but know enough that my nails should last much longer than that

Very disappointing experience. I paid $165 for a pedicure and full set, in EVe nails…read more and the quality was very poor. The technician, Rebecca, was rough and uncomfortable when handling my hands. My nails came out thick, uneven, with bumps and visible waves--the design looked messy and unprofessional. Also, I noticed other clients received shoulder and neck massages, but I wasn't offered anything. Definitely not worth the price.

Spent most my of my time at the nail salon today swatting flies because they refuse to shut the…read moredoor and put on the air conditioning. Even in the heat and humidity of the summer there was so air on. I did inquire if it was working a few times and was told every time that it was most definitely working. So aside from the humidity, and flies the pricing has increased tremendously. My last visit was $131.00 for a gel mani and gel pedi. The color selection is limited- they have none of the new colors, nor can they do the new nail trends due to lack of materials (ie glazed donut nails, etc). This year they have had many clients start with lash extensions- however those doing it do not have esthetician licenses. The pedicures are rushed and terrible. The girls doing them talk more to each other than even acknowledge the customer! There is always a "party" going on in the break room. Cooking smelly foods, and loud laughing and discussing customers and their personal lives in Spanish. No one there subscribes to the belief that this is a service, and customers come to relax. A visit there is far from relaxing. If you are there close to the end of the day you get to be part of the max rush of the pedicure girls cleaning the whole place. So lost of cleaner being sprayed and vacuums, totally what I think of when I want to relax Sadly, this place used to be really good but has lost focus on providing a positive customer experience and keeping up with trends within their industry.

3-4-2026 I have been going there for the past 3 years, they…read moreare amazing! Sara the owner is a master at her field, and she is super kind and friendly. Highly recommend this place.

I made an appt for myself and daughter for pedicures 2 days prior at 5:30pm. when we arrived the…read morechairs were full and the owner looked confused when I said we had a 5:30 appt. she checked the book and my name was in the book. she went over to one woman sitting I. the chair and said I'm sorry you do not have an appt. the woman said yes I do and that was it. My daughter and I with the actual appt. sat for an hour waiting for our pedicures. the other persons name was not I. the book and instead of having them wait made us wait for service. Very unprofessional and handled incorrectly. what's the point of having an appt if they do not honor it. we were on a time crunch as well.

THIS IS THE ALL TIME BEST NAIL SALON EVER!!!!!! they do such a great job... aloe, hot rocks, etc…read more Amazing!!!! It is all that very expensive and they have great deals! They do a great job no matter if it is a mani, pedi, or anything else! I LOVE THIS PLACE! And to add more, they are very nice and polite..... you can call and make an appointment to fit your schedule! Great place!!!

Went to this salon for the first time today and boy was I impressed! I'm a Flanders local with many…read moresalons to choose from that I mostly frequent. Be it Sunday, when most salons are respectively closed, I was determined to try and find one due to my dire need and lack of planning. My hands were annihilated by me picking the previous gel polish I had from 4 weeks ago off and my heels could scrub a good greased pan clean - so yeah , emergency. Can I tell you how first of all nice the owners are. They asked me questions about where I was from and how the summer was going. Very pleasant. Second, their sanitation practices are on point. I've been an avid nail salon customer since I was about 16 so 21 years that makes it and I know a good and quality salon when I see it. Not to mention, my hands never looked better and my feet feel so clean. I can feel that my toenails are clean, is that a thing?! Loll anyway - go here please! K thanks Oh and p.s. my total was $75 (not including tip) for a gel manicure and gel pedicure. Not bad at all!!!!

Affordable however products are low quality. The gel manicure was a bit painful while removing my…read moreprevious gel mani. The method or removal was by filing down with the use of a machine. My nails were filed down so much it started to burn and my cuticles started to bleed. The end result was bubbled thick gel mani. Pedicure was also painful. My nails are destroyed after removing the very thick gel polish. Took several tries to remove the gel polish using a combination of methods such as filing, soaking, and scrapping. I will not be coming back.

Just visited the nail salon....was very pretty and clean and did a nice job with the pedicure but…read moreboy did they not do a nice job with the "hybrid" manicure. I asked for a manicure that would look thin on my nails and they suggested the hybrid. It came out looking like a thick overlay on my nails, and you can feel the coat is not even. When I explained this to them they kept telling me that is what it is supposed to look like... You shouldn't pay $50 for a manicure that looks like this.

Passing by I liked that it was a new nail salon & was fresh/clean so I gave it a try. There's a…read moreMochiNut next door which is nice because you can grab a bubble tea and get your nails done. I had an appt and it was with the owners sister. She was rude at first, had a whole RBF and just didn't have great people skills. I was weary on making another appointment. I didn't when I left and then I gave it some more thought, maybe bc she was having a bad day - benefit of the doubt. I came next time and got this other woman who was SO POLITE, so knowledgeable, gave great suggestions. I really wish I remembered her name. She sat to the left of the cashier, where the original woman sat to the right of the cashier. I'll be back for the woman to the left! I can say though that their LCN Gel lasts me 3 1/2 weeks to a month & I'm rough with my nails. Inspo & what I got pics. The pink design was with the first nail tech. The teal was the 2nd.

Awesome staff As usual an excellent experience. I appreciate Queen nails going out of their way to…read moreaccommodate nail preferences and design and time constraints ! It means the world. Happy 4th of July

Not too friendly and some of the technicians don't do quality work. One of the technicians was to…read morelazy to replace my broken nail a tip she just used the acrylic and it broke off two days later.

So I was definitely disappointed in the service I received here. I got my eyebrow waxing done anda…read morelip waxing as well. The person who did my eyebrow waxing kept arguing with me and having it back-and-forth on how much hair I want to takeoff and how thin I wanted them which really was not her place. I told her if she just was not comfortable with it then I could get someone else but she wanted to do it...she did complete the service. However, she ended up burning my eyelid, even after I told her that the wax was way too hot. I think it was a mix of her rubbing different types of treatments and liquids on my eyebrow and then waxing the same area multiple times with very hot wax. I get my eyebrows waxed every three weeks for the last 10 to 15 years and it's very easy for me to tell when the wax is too warm and obviously when your eyebrows are wax, your skin is red, but I could tell that the skin was just much more red. I did reach out to the Front Desk staff but nothing was done. I then tried calling multiple times, but to this day, I have never gotten a call back. And I honestly don't think I should have to reach out multiple times just for them to call me back. So while it does have very low prices and it's a beautiful salon I just had a negative experience that was not handled correctly so I really cannot recommend it. There are many salons in the area even within a one minute drive so I would recommend going to those locations over this one.

I came here three days after getting a gel fill-in manicure from the salon l've gone to for many…read moreyears. My nail tech left and since then, my nails have not been looking good. UNTIL TODAY. My nails have never looked so good. Not only did my manicure come out beautifully, but the salon is stunning, vibrant and very clean. The owner and staff are all very friendly and accommodating. The polish colors to choose from are spectacular. You get a complimentary drink too! If I could give this place more than five stars, I would. I will never go anywhere else.

Recently went to Looma for a therapeutic massage, while my mother got her nails done. This place is…read morebeautiful and calm, all the staff were very friendly and patient. Within the spa section, you really feel transported to a zen zone. I was happy to wait there, but then was left ten minutes once in my designated room for my appointment. The massage therapist listened to my specific needs and helped problematic areas of my head, neck and shoulders (since I get migraines). I was given the option for tea or water afterwards which was gladly accepted. My mothers nails were nicely done, but I hate to say they chipped just a couple days afterward. I also was disappointed she could not get a massage appointment close to mine and chose to get her nails done instead. It seems they have very few therapists on staff to do the massage appointments. Overall - I had a great experience, but I think there are definitely improvements to be made on the salon and spa sides.

I went there today, Lisa attended to me. I paid for a 45 minute pedicure, a hot stone. She was…read moredone after 25 minutes. Lousy massage and horrible pedicure!!! Manicure was not much better!! I don't write reviews. I paid too much money for the extra spa treatments to walk away feeling ripped off and not satisfied at all!! Horrible, horrible.