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    Heavenly Eats Kitchen

    5.0 (1 review)

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    3 years ago

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    SoCal Fresh

    SoCal Fresh

    (65 reviews)

    $$

    Horrible, completely unresponsive customer service. It's a shame because the food is great. We…read morepolitely reached out to them multiple times (at least 7x over the course of 1.5 months) regarding 2 issues, but received ZERO response at all, in spite of giving multiple chances for them to respond.

    Started off great. Delicious meal preps saving you time, effort and excess calories. Delivery on…read moretime. Very convenient if you are willing to spend the money. I thought it was definitely worth it until these guys blew it in the customer service department. I was spending roughly $ 1200 per month consistently. Now if you had a business relationship with a customer where you are making that profit consistently wouldn't you want to provide good customer service if the customer had one complaint in 6 months? Also keep in mind that your meal prep delivery business is loaded with competition. So what was my complaint? Well I left town and decided to put the delivery on hold for a week. Someone screwed up on their end and they still delivered. Not only did the delivered food sit and rot on my front porch for a week, but they made a 2nd delivery on day 7 so there were 2 weeks worth of meal preps when I got home on day 8. When I got home I called them and told them what happened and asked them why they did not pickup the food when they arrived 7 days later if they still had me on schedule? They said they have no record of me putting it on hold to begin with. And that all they do is deliver and pickup empty bags!! Lmfao. So I said what the hell do you do? Just deliver food and collect money with no concern for your customer's well being since you notice rotting food and do not say or do amything sbout it? They still refused to give me a refund and they lost my business forever.

    Pete's Firehouse BBQ - Birthday sign

    Pete's Firehouse BBQ

    (76 reviews)

    $$

    The absolute best wedding caterer we could have asked for!!! If I could give more than five stars I…read morewould, I still dream about the food, it was that good!! Pete's firehouse bbq really came through for my husband and I's special day. We had issues with a few of our vendors for the day, but one I didn't have to worry or stress over once was Pete and his bbq! The food was warm, incredibly delicious, and exactly what we asked for. Our guests all enjoyed it immensely, we heard nothing but rave reviews; and they still comment how the food at our wedding was the best ever. Pete went out of his way to help us throughout the process, from tastings to the main event; a truly kind and professional individual. He was always responsive to my emails and questions. My husband and I's favorite part, was by far the late night bites of pork belly sliders and mash potato bar. The appetizer meatballs also a game changer! Wish I could have a plate of everything as I write this. Since we had a fridge at the venue, we were able to keep our leftovers, which they packaged up for us. Though we didn't receive the toppings from the potato bar, only tiny hiccup, we did receive tons of leftovers that was such a bonus! Not to mention, that they heated well and were tasty even days later!! My husband, guest, and I all highly recommend Pete's Firehouse BBQ for your wedding or event!! You'll definitely, thank me later.

    I want to thank Pete and his crew again for catering another outstanding event (they catered our…read morewedding a few years ago). From the time I reached out to him up until the event (my wife's 60th birthday), it's been top-notch. Pricing, menu selection, # of guests, setup, food prep, doling out the appetizers and entrees, and finally storing the leftovers so that I could take home, great company to work with. I'll utilize their services for my next event.

    Heavenly Eats Kitchen - fooddeliveryservices - Updated May 2026

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