This shop would never be my first choice for hearing care…read more As a Kaiser member this is where they contract to. A bit disappointing. This place has no manager present. The receptionist and technician are not always there. Their hours are weird. They close at lunch which may be the only time some patients can come. The place needs a top to bottom scrub and reorganize. They do not take walk in patients. If you have an issue and need to see the tech or audiologist you might wait and must have an appointment. I would say that the care I received was ok. A bit rushed. I was not given any real choice when choosing HA's I understand holding me to a certain level or price point but I do not understand limiting choice among brands. The whole thing feels obfuscated. It is an opaque process. No photos. Sorry

Steve was great! Fitted my Mother for hearing AIDS. Did a good job! I definitely recommend.read more

Took my father in law for a hearing evaluation. Very professional care and Monica Jaime was great…read more Speaks Spanish and had an excellent manner of interacting and addressing questions and concerns. Would definitely recommend.

Expertise! Caring! Clean surroundings ! Knowledge and professionalism! I met the most caring,…read moreknowledgeable, kindest hearing expert at Whittier hearing center. I am a healthcare professional of 41 years so I know what I'm talking about. Jessica Paz is the best person I've ever encountered to guide me through a new process. She's so confident, and at every single step made sure I was comfortable and knew what was going on. She was attentive to every single thing! When I met Jessica this was all new to me. She cared about my comfort, I had very little knowledge, she explained everything in a way I could understand. And I'm an old senior so I need a little extra encouragement and teaching. She even wrote things down for me, very reassuring! If you need to get your hearing checked, or equipment to do with hearing, Jessica Paz is your expert!

Aj and Tamora are the best. I would highly recommend this Miracle-Ear location. They are…read moreprofessional and courteous. They are great listeners and have treated me with kindness and respect from the first day I walked into their office.

Disappointed. Our lovely Stephanie is no longer at this location. Stephanie was a true asset to…read moremiracle ear. My 93 year old mother use to love miracle ear and of course Stephanie. My mom was having an issue with wire coming out. She happened to be in the area and stopped by. To her surprise No Stephanie. The new receptionist helped her but she was a bit reluctant and tried to charge a fee. My sister who drove my mom there said they never charge a fee. The next day my mom received a phone call from their always rude call center. The person who called was reading my mom the rules on how you must make an appointment they do not accept walkins. So strange when D from the riverside location was so happy to visit and see my mom after she sold her a 17k pair of hearing aids. So frustrating! People please go with your parents to these appointments they truly need our guidance and supervision. If not they will be taken advantage of. Shame on you miracle ear, you need to step up your client service and care about the elders and patients that are keeping you in business.

Anything to do with hearing, this is where you want to be! Great people, expertise, they are high…read morequality and make you feel valued. Never been treated better anywhere. Thank you so much!

Oh my!!! What a find!!! Three years ago I had my ears…read moretested at a West Covina facility and was totally turned OFF. Today I discovered Connect Hearing in Whittier. This is a Professional Business of the First Order. The building and the office were Immaculate. Jonas was my Audiologist. He was a delight to work with. I told him what I wanted, knowing it was not what is normally prescribed by Audiologists. He met my requests with No High Pressure to purchase a more expensive unit. If you enjoy working with First Class Professional Businesses, this is your kind of place. I highly recommend Connect Hearing in Whittier.

My experience was great at Fullerton Hearing Center. Honestly, Kelly at front desk was the kindest…read moreand nicest person ever! She answered my calls with care and followed through with any concerns or questions. She was always pleasant & welcoming. Unfortunately, I decided not to keep the hearing aid. However, I must say that I was appreciative of the fact that the return was within the grace period and no problem getting a refund. I will miss Kelly, though.

I took my mom here because she was having trouble with her hearing aides that she did not get from…read morethis center. We would definitely recommend this place to anyone. They are knowledgeable, efficient, and have great customer service. We've been here about 3 times and it's been great.

I purchased a pair of hearing aids from Sonus. The audiologist did a great job, my hearing aids…read moreworked well and fit perfect. Warranties and guarantees were likewise very good and honored. My only issue is that I learned they are commission-driven. 3 years later, I purchased the exact same pro brand of hearing aid at Costco for 1/3 the price, because their audiologists are hourly-waged.

New customer or was trying to be. Sonus not very accommodating making appointments. Does not return…read morephone calls. I understand may be busy. But will not get a phone call even next day. I have noticed you get better service with individual doctors than large companies.

Met with Dr. Dekriek. Not only he was very friendly, but also a knowledgeable specialist who cares…read moregenuinely about his patients. Thank you!

Only Rating a 5 because I can't rate it a 10. Came with Dr. DeKriek for a hearing test but with…read morethe test had a very special criteria and Dr. Dekriek didn't say no to me even though it was something very new to him. He figured it out and continued to help me and was very detailed with the explanation for everything making it very easy to understand. His customer service is the best I've experienced so far and will definitely be coming back if needed no questions asked. You won't regret coming here at all