AMAZING customer service We were visiting from out of town…read moreand experienced a problem with one our hearing aids. Lisa went way beyond helpful in solving our problem allowing us to enjoy the rest of our vacation. HIGHLY RECOMMEND!!

Lisa at the front desk is Very helpful even if you didn't buy your hearing aid there. They've just…read morebeen bought so are no longer AHS.

I stopped by for a replacement of the sport wire on one of my hearing aids and a cleaning and…read morepossible dome replacement if needed. Without looking at my hearing aids, I was told that appointments are necessary and I would have to call and make an appointment and come back another time. I said okay. I just called the CMR Costco Hearing Aid Center (where I purchased the hearing aids several months ago) in order to make the required appointment and - surprise - they told me that appointments are never needed for minor items. Just stop by anytime. It's unlike Costco to have an employee give inconsistent information to a member, and not be willing to assist a customer standing in front of them. 5-stars for Costco CMR. 2-stars (being generous) to Poway Hearing Aid Center for not being willing to help a member.

Very unprofessional, uncaring and always make mistakes. their cost is cheaper but with crapy…read moreservice. They never explain and expose model numbers they sale. they could be charging whatever they like without telling what they are selling. The wait is too long, sometimes months. single mold takes months to get it done and finalize. sometimes they give misleading and wrong excuse to cover their inefficiency and lack to interest to work and help solve customer concern.

We met with Mallory at Professional Hearing Associates. We had our hearing tests and agreed we…read moreneeded hearing aids. When they arrived she spent considerable time patiently explaining how they work and the various features. A week later we met again and she answered any questions we had after using them for a week. Mallory was very professional and patient. We highly recommend her and Professional Hearing Associates.

This was my third time for hearing aids and my first time at Professional Hearing Associates…read more What a difference! Dr. Yang was smart, personable and picked out the perfect hearing aids for me. I left with them streamed, all of my questions answered and was so impressed and relieved that this time around, everything went so smoothly. I didn't even have to read the manual when I got home! In fact, she recommended against it. I wanted my hearing aids to be very simple to use and I must admit, it's nice having my hearing back! Belinda at the front desk was so cordial upon arriving and was accommodating when making future appointments for me. What a pleasant office! I highly recommend Professional Hearing Associates and I'm thankful I met Dr. Yang. UPDATE!!! I have waited almost 6 months to say what I am about to say. I have been hesitant because I hate to complain, especially when my first impression was so good, but because this was my third time for hearing aids and a first at Professional Hearing Associates I feel I might be helping someone else who might be going through what I did. Let me first say I appreciated Dr. Yang's efforts in first helping me to get the right fit. That proved to be extremely difficult. My left ear was the problem she said and I believed her. I was aware of the 3 month grace period when you get hearing aids here. (Costco allows 6 months and not all businesses are the same). I understand the 3 month rule IF you get a pair, are happy with them and they fit. This was not my case. I continuously was fitted for hearing aids for my left side because they wouldn't fit, were too big, they would fall out, etc. This happened several times during the grace period and each time the original hearing aid was modified. As a result, when my time was out there was one last minute try with my current ones being remade. When I got those I was basically told,"This is it." No more trial time which was extremely unfair because I had never received a pair that worked (just on one side.). So during all of that time I was wearing just one hearing aid, and to be honest, this was my third time with hearing aids and up until now, fitting had been never a problem. Dr. Yang also informed me that any cleaning tools, etc. would have to be bought in the future. I thought at the time that that was so cheap, especially since I had no further consultations, even with my last pair which took over four months to receive! I have decided to write this review because Dr. Yang said I had coverage for hearing aids since I had United Health Care. I still had to pay $4,000 which I did. I look back now at the hearing aids which are sitting in a box and I am not able to use them because of the size and fit. I began having pretty severe headaches shortly after wearing them and was advised by my neurologist not to wear them anymore. So this is the reason I am writing this review. I should have asked for my money back but after my experiences at Professional Hearing Associates I knew that would be a dead end. A warning to those who might be reading this review. Be careful and be cautious!

After 1st visit for hearing aids - over a month ago- I'm still waiting for their call to come back…read morein for receipt of them. I'll update this review when, assuming I do, hear back from them.

I needed parts for my hearing aids (bought out of town). Collette was very helpful. She had the…read moreparts on hand. Fixed my hearing aids quickly and sold me some additional replacement parts at a very reasonable price. I would definitely recommend this business.

Dr. Podleski was not professional at all. Honestly he was one of the biggest pricks I have ever…read moredealt with. The secretary was very nice and helpful however. I will take my business elsewhere and ensure the VA reviews this hack as a provider. To add information. I was scheduled at this location through VES, an independent contractor the VA uses. I was scheduled for an 8:45am appt. I was to the address as per my paperwork from VES. The building number did not match. My paperwork did not have this offices phone number. I google the Dr's name and call, 858-569-6090, there was a voice recording that said their office does not open until 9am and the address was Frost Street. So I called VES and explained my situation, she put me on hold a few minutes, came back and she said talked to the doctors office and their building is hard to find, she said to use the address next door. She stayed on the line while I found the building. She said the secretary was aware of the mix up would be expecting me in a few minutes, which I was there in 2 minutes. I get to the building, take the elevator up, step out and ask the secretary if this was the Audiology place, she said yes. Relieved and happy I found the place, I said I am Ryan, VES just spoke to you. She said yes we can take care of you. Standing right next to me was Dr. Podleski, I recognized him from googling his number and his picture popped up. He asked what time my appointment was, I said 8:45. He immediately said nope, you missed your appointment, we are done with you, you can leave and reschedule, go away and motioned towards the elevator as he turned. I showed him the number I called and asked if it was to his office, he turned and walked away, without responding. Like he was better than this piddly disabled Veteran. Like I said initially, he was a prick. His secretary knew the building was hard to find, I did everything I could by trying to call his office prior to my appointment, when that didn't work, I called VES back. Then this Dr Calls VES and demands they have me take this review down. I explained it was true and accurate and that I would not. VES acknowledged the issues and verified their notes from when I called and what the secretary said. I said I would update it with more info. So Dr. Podleski You might want to edit your response to my review, because I was most certainty in your office and interacted with you directly. Was I late? Yes. Was your attitude called for? No, not at all. And if it was such a big problem, why did the secretary tell VES that i was still ok to come in?

A good friend recommended this place because she was especially happy with the service and her…read morehearing aids. (My husband swears by Costco Hearing Center.) Matt, the audiologist, has tested me twice and the second time he said my hearing was about the same as it had been. He said the decision to get a hearing aid was all mine. In fact, I could stop by and try one for a few weeks to see if I liked it. I thought that was a reasonable approach, instead of pushing some devise on me. And there was no charge each time I had the hearing tests. His wonderful office manager, Jan, called and told me my insurance would only cover 60% because they were out-of-network. Since the hearing aid they recommended began at $4200 I thought I had to look elsewhere. Unfortunately!

I saw Todd for a consult. He was wonderful and explained my audiogram results very thoroughly,…read moreunlike the audiologist who did my exam elsewhere and seemed to just want to sell me hearing aids. Todd was very knowledgeable and gave me great advice, recommendations and reassurance. I appreciated his honesty.

It is a loss that Costco is no longer sell hearing aids. They are still servicing the existing…read moreclients. The service is excellent. Careful & attentive fitting of the aids by licensed audiologists. They were also half the price of other suppliers.

Thank you Lenore at Clear Choice. My dog chewed up a piece off one of my Resound hearing aids…read more She was able to send it in to get it fixed with no charge. The device was also sent to my house too! Great friendly service! Thank you so much! Mae

This place is amazing! I broke my hearing aids trying to clean them and I came in and got my…read morehearing aids re-tubed super fast. The receptionist up front is so friendly and pleasant to talk to. I love this place!

Spent time explaining my hearing issue along with my Tinnitus problems…read more Excellent Staff

Dr. MacEwan is amazing! I've been suffering from sinus issues for 7 years, and they've always been…read moredismissed as allergies. I got a CT scan here and Dr. MacEwan explained the scan to me which was cool to see. My left maxillary sinus was fully opaque and needed surgery. I had never had surgery before, and was really worried and had tons of questions. Dr. MacEwan not only did amazing with the surgery (my recovery was way faster than I expected, I felt pretty much normal after 5 days), but was also very patient with all my questions and concerns! I'm also not a huge fan of having to rely on daily meds like nasal sprays, and she was understanding and willing to work with this. The staff at Rancho ENT are also very friendly and easy to work with! I highly recommend this clinic and Dr. MacEwan!

Today is the best day ever! I had a mastectomy last Thursday and I care that I received was…read moreexcellent Dr. Salt was amazing. I have no pain..and following what he said And I was given pains meds but they didn't agree with me. Excellent anestesia Doctor also. I was given a pain shot during my surgery that lasted 96 hrs. So the first 4 days I think that's what help me too I recommend Dr. Salt MD I he a great Doctor in Plastic surgery And the office to is amazing Also. I feel grateful & blessed to travel thru this journey and have such great Doctors along the way. But feel attitude is important too being positive

Sharp Rees-Stealy Scripps Ranch Ophthalmology appt to wait for 9 months and called me already twice…read moreto move it . So originaly appt made (3) month ago for June and now they moved it in July. hoppefuly i can be checed up this year :(

Great care. office staff has great follow up! Entire staff was on top of post surgery follow up…read more Answered all concerns.

Dr. Wadhwa was very thorough with my visit; I appreciate the recommendations and treatment options…read morethat he gave me from least invasive to most invasive without feeling pressured to make an immediate decision. I had the hearing test done as well. He went over all of the findings step by step and I left well informed. You can look forward to a comprehensive visit; bc he also connects other possible health concerns that could be contributing to the problem at hand.