AMAZING customer service We were visiting from out of town…read moreand experienced a problem with one our hearing aids. Lisa went way beyond helpful in solving our problem allowing us to enjoy the rest of our vacation. HIGHLY RECOMMEND!!

Lisa at the front desk is Very helpful even if you didn't buy your hearing aid there. They've just…read morebeen bought so are no longer AHS.

I rarely write reviews but I must tell this story about EXCEPTIONAL service provided to me by North…read moreCounty Audiology. I had moved to Georgia about 6 months ago and one of my Oticon hearing aids had to be sent for repairs (actually replacement) by a local hearing aid facility. When I got it back the local Dr. said they had lost the original settings. Their attempts at creating new settings were terrible and my hearing experience was suffering pretty badly as a result. I contacted North County Audiology to see if they still had a record of my original settings and could they possibly send them to my local doctor. They reported that they had them but because of the complicated software it was impossible to transfer. As an alternative they offered to have me overnight ship my hearing aid to them, they would immediately program it, and overnight it back to me ... at their expense. It wasn't only the kindness of this gesture alone but all the constant communication with me to confirm it arrived and was immediately reprogrammed, and confirm how & when it was shipped. Kelly Chhun at their office went above and beyond in so many ways to assure that I was taken care of ... including taking his lunch break to go stand in line for a half hour at the post office to assure that this shipment was expedited to me. I can honestly say that I have never had this kind of personalized support from any business that I've ever dealt with in my life. This is especially significant when you consider that I am no longer a customer of theirs. I am about to receive the reprogrammed hearing aid today but even if this experiment fails (which I'm sure it won't), I am indebted to Kelly & Dr. Podlenski for the heart & soul that they put into this effort on my behalf! I would give them 10 stars if I could!

Dr. Podleski was not professional at all. Honestly he was one of the biggest pricks I have ever…read moredealt with. The secretary was very nice and helpful however. I will take my business elsewhere and ensure the VA reviews this hack as a provider. To add information. I was scheduled at this location through VES, an independent contractor the VA uses. I was scheduled for an 8:45am appt. I was to the address as per my paperwork from VES. The building number did not match. My paperwork did not have this offices phone number. I google the Dr's name and call, 858-569-6090, there was a voice recording that said their office does not open until 9am and the address was Frost Street. So I called VES and explained my situation, she put me on hold a few minutes, came back and she said talked to the doctors office and their building is hard to find, she said to use the address next door. She stayed on the line while I found the building. She said the secretary was aware of the mix up would be expecting me in a few minutes, which I was there in 2 minutes. I get to the building, take the elevator up, step out and ask the secretary if this was the Audiology place, she said yes. Relieved and happy I found the place, I said I am Ryan, VES just spoke to you. She said yes we can take care of you. Standing right next to me was Dr. Podleski, I recognized him from googling his number and his picture popped up. He asked what time my appointment was, I said 8:45. He immediately said nope, you missed your appointment, we are done with you, you can leave and reschedule, go away and motioned towards the elevator as he turned. I showed him the number I called and asked if it was to his office, he turned and walked away, without responding. Like he was better than this piddly disabled Veteran. Like I said initially, he was a prick. His secretary knew the building was hard to find, I did everything I could by trying to call his office prior to my appointment, when that didn't work, I called VES back. Then this Dr Calls VES and demands they have me take this review down. I explained it was true and accurate and that I would not. VES acknowledged the issues and verified their notes from when I called and what the secretary said. I said I would update it with more info. So Dr. Podleski You might want to edit your response to my review, because I was most certainty in your office and interacted with you directly. Was I late? Yes. Was your attitude called for? No, not at all. And if it was such a big problem, why did the secretary tell VES that i was still ok to come in?

Awesome local hearing center. Owner offers incredible customer service, tailors your specific…read morerequirements/ needs to specific manufactures for hearing aids while providing aggressive pricing. In addition offers follow up visits to ensure best outcome based upon the advanced technology associated with your devices. Highly recommend Simple Hearing ( Collette Forshan) Allan Brenneis

After 1st visit for hearing aids - over a month ago- I'm still waiting for their call to come back…read morein for receipt of them. I'll update this review when, assuming I do, hear back from them.

I had an appointment with Kevin Mokhtari who was very patient in answering all of my questions…read moreregarding hearing aids. He looked over my hearing test results and made recommendations which hearing aid will be covered by my insurance and best suited to my needs. He was very frank in saying that there is no perfect hearing aid and that it takes getting used to. I do appreciate his honesty.

Thank you Lenore at Clear Choice. My dog chewed up a piece off one of my Resound hearing aids…read more She was able to send it in to get it fixed with no charge. The device was also sent to my house too! Great friendly service! Thank you so much! Mae

This was my third time for hearing aids and my first time at Professional Hearing Associates…read more What a difference! Dr. Yang was smart, personable and picked out the perfect hearing aids for me. I left with them streamed, all of my questions answered and was so impressed and relieved that this time around, everything went so smoothly. I didn't even have to read the manual when I got home! In fact, she recommended against it. I wanted my hearing aids to be very simple to use and I must admit, it's nice having my hearing back! Belinda at the front desk was so cordial upon arriving and was accommodating when making future appointments for me. What a pleasant office! I highly recommend Professional Hearing Associates and I'm thankful I met Dr. Yang.

We met with Mallory at Professional Hearing Associates. We had our hearing tests and agreed we…read moreneeded hearing aids. When they arrived she spent considerable time patiently explaining how they work and the various features. A week later we met again and she answered any questions we had after using them for a week. Mallory was very professional and patient. We highly recommend her and Professional Hearing Associates.

My specialist, Vanessa, at the Costco in Carmel Mountain was excellent. She was extremely…read moreknowledgeable, friendly, patient, and made me feel at ease, relaxed and not pressured at all. I went in there very hesitant and ending up ordering the hearing aids. What sold me was knowing I had six months to change my mind. I've had the aids on for two days now and have decided I'm keeping them. I told Vanessa I was going out of town next week and she suggested I go in for a checkup before I leave, just to make sure I'm comfortable with them and if I have questions. As for the hearing aids. They're much easier to wear and more comfortable than I imagined. Best of all is they're not noticeable at all. That was a major concern of mine. Last mention, the first place I went to that I was sent to by my insurance was double the price and I would have had to pay for follow-ups and maintenance. At Costco this service is free for I think two years. I have to read my contract again. Bottom line, I paid a lot less, without insurance, for the same kind of hearing aid. I highly recommend Costco for the hearing aids.

Just came back from Costco Hearing Aid center. Todd the audiologist was over the top. Great service…read more& quality of care was super. He was very patient and took me out of the sound booth for each brand of hearing aid I tried. Keitzel, his assistant, was very accommodating and friendly. I would highly recommend going here.

My husband and I have hearing aids from this office. I previously wore mail-order hearing aids from…read moreJabra, so I especially appreciate the excellent customer we receive service here. Dr Lewis knows how best to improve our hearing.

Service after the fact is very lacking. These are small offices, with typically a person working…read morethe front desk, plus the audiologist. If they are short staffed, it's almost impossible to get assistance. I went to the Poway office a few days ago, and there was a sign on the door stating they weren't taking walk-ins due to short staffing. I just needed to get my hearing aid cleaned, which is supposed to be a walk-in. There was also a sign at 1:30 PM stating they were at lunch. I tried the Escondido location the next day, and had the same experience there. One person was working there and I waited 20 minutes (before I gave up) to get my hearing aid cleaned. I called the corporate office and the guy there was basically no help -- in essence, he said "Yeah, we're short staffed. We're trying to fix it." Would not recommend if you have other options.

AccuQuest was finally the answer to my mom's serious hearing loss. She first tried…read moreUnitedHealthCare(UHC): great price but disappointing product and service and after much frustration, she gave up on UHC. So we were understandably skeptical when we visited AccuQuest but Mark Priest was patient and knowledgeable. His testing was comprehensive--more thorough than her doctor's--and we decided to try their hearing aids knowing that we had a 2 month trial period. The hearing aids were custom made to fit her ears which made a world of difference compared to the generic ones from UHC. The follow up support was very impressive, from helping her learn to put them in, to slowly adjusting their sensitivity up to her prescription level over the course of several weeks while her brain adjusted to hearing again. AccuQuest is rather expensive which is the only reason I didn't give them 5 stars but they do offer payment plans. Because of the custom fit, the amazing support and follow up, and helping my mom hear again, I definitely recommend giving AccuQuest a try. When she stepped outside the office with her new hearing aids in, she said "I can hear the wind!" (for the first time in years).

Their corporate office must send out mailers to people of a certain age who reside in prosperous…read morezip codes. AccuQuest advertises Open Houses for hearing tests, where I am pretty sure they say you need this or that hearing aid. My problem with them is they never answer their phones. Both the AccuQuest local and toll-free phone numbers go to voicemail so there is no live person I can remind to take me off their junk mailing list. I also take umbrage at the cremation companies that solicit in the mail. Not every person who is getting on in years is sick, feeble, deaf, dumb, or has one foot in the grave. I like to think I have a few good, healthy years left in me. I left a voicemail message for AccuQuest to remove me from their mailing list immediately. Let's see if THEY HEAR MY MESSAGE, loud and clear? 1 YELP STAR.

I'm a Hearing Life customer who visited San Diego County in July 2026. My hearing aids became…read moreclogged and I hadn't packed spare wax filters and domes. I reached Rusty from the Hearing Life office in Rancho Bernardo: She checked my file and confirmed she had the right supplies for my hearing aids. I made a wrong turn and called to say I wouldn't be able to make it by the 5:00 closing time. Rusty said don't worry, just get here safely, I'm staying late finishing up work anyway. Rusty was wonderful and a great representative of Hearing Life. Thank you Rusty - I haven't forgotten your kindness! John from Arizona

I want to give a feedback about Dr Diana J Chang ENT, I have preventative referral for thyroid…read more2022, but that Dr didn't do biopsy right for 1st time and 6 months later didn't process biopsy as follow up; now he retired. My primary doctor referred me to Dr Chang, she takes care me with respect and patience. Be sure my health plan covers all procedures before I visit her office. I got biopsy with her last week, today she called me about the good news. Results show no cancer sign. Which saves me a trip to go to her office because I don't drive. She also care about my health, so she will schedule me follow up in 6 months for sure. I really appreciate her thoughtfulness. Good specialist to trust.

Dr MacEwan is wonderful. Kind, thorough and very smart. Office staff are all kind and responsive. I…read morehighly recommend this practice