Dr. Podleski was not professional at all. Honestly he was one of the biggest pricks I have ever…read moredealt with. The secretary was very nice and helpful however. I will take my business elsewhere and ensure the VA reviews this hack as a provider. To add information. I was scheduled at this location through VES, an independent contractor the VA uses. I was scheduled for an 8:45am appt. I was to the address as per my paperwork from VES. The building number did not match. My paperwork did not have this offices phone number. I google the Dr's name and call, 858-569-6090, there was a voice recording that said their office does not open until 9am and the address was Frost Street. So I called VES and explained my situation, she put me on hold a few minutes, came back and she said talked to the doctors office and their building is hard to find, she said to use the address next door. She stayed on the line while I found the building. She said the secretary was aware of the mix up would be expecting me in a few minutes, which I was there in 2 minutes. I get to the building, take the elevator up, step out and ask the secretary if this was the Audiology place, she said yes. Relieved and happy I found the place, I said I am Ryan, VES just spoke to you. She said yes we can take care of you. Standing right next to me was Dr. Podleski, I recognized him from googling his number and his picture popped up. He asked what time my appointment was, I said 8:45. He immediately said nope, you missed your appointment, we are done with you, you can leave and reschedule, go away and motioned towards the elevator as he turned. I showed him the number I called and asked if it was to his office, he turned and walked away, without responding. Like he was better than this piddly disabled Veteran. Like I said initially, he was a prick. His secretary knew the building was hard to find, I did everything I could by trying to call his office prior to my appointment, when that didn't work, I called VES back. Then this Dr Calls VES and demands they have me take this review down. I explained it was true and accurate and that I would not. VES acknowledged the issues and verified their notes from when I called and what the secretary said. I said I would update it with more info. So Dr. Podleski You might want to edit your response to my review, because I was most certainty in your office and interacted with you directly. Was I late? Yes. Was your attitude called for? No, not at all. And if it was such a big problem, why did the secretary tell VES that i was still ok to come in?

A good friend recommended this place because she was especially happy with the service and her…read morehearing aids. (My husband swears by Costco Hearing Center.) Matt, the audiologist, has tested me twice and the second time he said my hearing was about the same as it had been. He said the decision to get a hearing aid was all mine. In fact, I could stop by and try one for a few weeks to see if I liked it. I thought that was a reasonable approach, instead of pushing some devise on me. And there was no charge each time I had the hearing tests. His wonderful office manager, Jan, called and told me my insurance would only cover 60% because they were out-of-network. Since the hearing aid they recommended began at $4200 I thought I had to look elsewhere. Unfortunately!

We met with Mallory at Professional Hearing Associates. We had our hearing tests and agreed we…read moreneeded hearing aids. When they arrived she spent considerable time patiently explaining how they work and the various features. A week later we met again and she answered any questions we had after using them for a week. Mallory was very professional and patient. We highly recommend her and Professional Hearing Associates.

This was my third time for hearing aids and my first time at Professional Hearing Associates…read more What a difference! Dr. Yang was smart, personable and picked out the perfect hearing aids for me. I left with them streamed, all of my questions answered and was so impressed and relieved that this time around, everything went so smoothly. I didn't even have to read the manual when I got home! In fact, she recommended against it. I wanted my hearing aids to be very simple to use and I must admit, it's nice having my hearing back! Belinda at the front desk was so cordial upon arriving and was accommodating when making future appointments for me. What a pleasant office! I highly recommend Professional Hearing Associates and I'm thankful I met Dr. Yang. UPDATE!!! I have waited almost 6 months to say what I am about to say. I have been hesitant because I hate to complain, especially when my first impression was so good, but because this was my third time for hearing aids and a first at Professional Hearing Associates I feel I might be helping someone else who might be going through what I did. Let me first say I appreciated Dr. Yang's efforts in first helping me to get the right fit. That proved to be extremely difficult. My left ear was the problem she said and I believed her. I was aware of the 3 month grace period when you get hearing aids here. (Costco allows 6 months and not all businesses are the same). I understand the 3 month rule IF you get a pair, are happy with them and they fit. This was not my case. I continuously was fitted for hearing aids for my left side because they wouldn't fit, were too big, they would fall out, etc. This happened several times during the grace period and each time the original hearing aid was modified. As a result, when my time was out there was one last minute try with my current ones being remade. When I got those I was basically told,"This is it." No more trial time which was extremely unfair because I had never received a pair that worked (just on one side.). So during all of that time I was wearing just one hearing aid, and to be honest, this was my third time with hearing aids and up until now, fitting had been never a problem. Dr. Yang also informed me that any cleaning tools, etc. would have to be bought in the future. I thought at the time that that was so cheap, especially since I had no further consultations, even with my last pair which took over four months to receive! I have decided to write this review because Dr. Yang said I had coverage for hearing aids since I had United Health Care. I still had to pay $4,000 which I did. I look back now at the hearing aids which are sitting in a box and I am not able to use them because of the size and fit. I began having pretty severe headaches shortly after wearing them and was advised by my neurologist not to wear them anymore. So this is the reason I am writing this review. I should have asked for my money back but after my experiences at Professional Hearing Associates I knew that would be a dead end. A warning to those who might be reading this review. Be careful and be cautious!

The care we received was outstanding. We never felt rushed or we were just a number. Our hearing…read moreaids fit well & are comfortable. Heather & Jocelyn were very professional & caring.

Dr. Yang is very professional and patient. She goes above and beyond trying to get the best sound…read moreand fit. The office staff, Lenore, Jessica, and Janel are always accommodating and friendly.

Matt and Jan really don't need another 5 star review but their service is so outstanding that it…read morerequires a report. After 5 years of trying aids with unsatisfactory results, I was about to give up. Deceptive demonstrations, irksome pressure and poor results for my 2 goals ( hearing my wife when upstairs and hearing my friends to stave off dementia) had soured me on hearing aids which I knew I needed for moderately severe hearing loss. The positive reviews took me to Matt. I couldn't believe the absence of pressure --he let me use demonstrators for about 4 months ( "use 'em as long as it takes") and took impressions of my ear canals for a precise fit. He gradually acclimated my hearing to increasing correction. He cleaned my ear canals (after the medical clinic couldn't) and calls me back every 3 months and works me in if I need an adjustment. Is that a recommendation enough? Well his office manager tops it off.

Did a great job molding my ears for a perfect fit! My appointment was easy to make, on time, and I…read morewas treated well.

Greg is great with his thorough explanations and helpful instructions. Gwen is very nice. The…read moreoffice is a calm, friendly place, that makes for an easy visit. Greg's recommendations for the right product have really helped give my grandmother a higher quality of life, with less strain and more comfort in social interactions.

Posting this on behalf of my mother:…read more The most knowledgeable, professional Audiologist I have ever had my 30 yrs of wearing behind-the-ear hearing aids. He explains everything he can do and all recent equipment that is helpful for my 95% hearing loss. Cleans my hearing aids and fixes what he can right in his pristine, clean office. His secretary is accommodating to me for my appointments and friendly. I enjoy coming in. I highly recommend Greg as a great Audiologist that makes a special effort to meet your needs for any hearing loss. 10 yrs with him... wouldn't want anyone else! -Marsha Solomon

I received exceptional service at this location. They walk you through the process step by step…read more The only negative was the price of the product was exceptionally high. Not within reach for the average customer.

100% would not recommend to anyone. You're better off getting a 10 dollar ear cleaning kit at cvs…read more FYI: Jeff retired. This isn't House of Hearing so ignore all the previous positive reviews. Also they don't honor their 100% satisfaction guarantee. So ignore that as well. What a joke

I highly recommend Oliver Audiology for hearing testing and treatment. Dr. Oliver is very…read moreprofessional, kind and patient. Her staff are very welcoming and accomodating. I especially appreciated working with Dennise at the front desk. I resisted getting hearing aides (for too long). Now that I am utilizing them, I feel much more present in my world. The office is conveniently. located off the freeway in Old Town and there is always plenty of free parking in a covered garage.

Top notch practice. Had a relative in town and her hearing aids stopped working. They assisted us…read morequickly and fixed the issues on the spot. Very professional practice!

I was referred to Dr. Reuther by my sleep doctor for an assessment for the inspire implant. Dr…read more Reuther explained everything to me in a clear way that made me feel comfortable and heard. She did my surgery, which went great, and ensured that I was educated about everything from start to finish. I appreciated her passion and professional demeanor and can not say enough about her communication skills. I am truly grateful that I had her as my doctor and can not recommend her enough.

An exceptional listener and communicator. I have been struggling with sinus issues for more than a…read moreyear and have been to another ENT with no clear diagnosis or relief. Dr. Reuther from the first appointment spent time looking at my medical history, asking in depth questions regarding the symptoms I was experiencing. She's a good listener, in addition to being realistic about steps that should be taken before finalizing treatment. I'm confident with her care the right decisions will be made to treat my sinus issues.

I love this primary care office. I have received excellent care for the last few years from nurse…read morepractitioner Jazel Sambo. She listens to me and helps come up with a comprehensive game plan to treat me. I have very complex health history and in addition to helping treat my case herself she is always able to refer me out to other specialists. She always tries to take the best care of me that she can. I am thankful to have found a provider that listens and is knowledgeable about many chronic conditions. I have been able to keep myself out of the ER through close management of my chronic illnesses with PCCNC. Additionally, when I was admitted into the hospital, the NP was able to have a care conference with the hospitalist to help clarify some of the illnesses I have. For minor issues it is very easy to see a PCP and get prompt treatment, because of this I no longer need to go to an urgent care when I have a small health problem. The office staff is friendly, they always answer the phone and reply to messages. They are able to send out prior authorizations and coordinate imaging and referrals. If you are looking for a new primary care office, this office does an excellent job. I could not recommend them enough.

I had been asking for a neck mri for a few years now due to neck pain that kept me out of work and…read morealso ongoing swelling of my neck and lymph nodes , instead I got an X-ray and offered pain management which I explained from the beginning I am not interested in pills or Band-aiding my symptoms . Now 3 years later I'm having same issues but worse, they finally ok the neck mri , turns out I have a 4 cm not mm , cm which is very large, nodule on my thyroid, that could or may not be cancer, and thank God I am pro active about my health and checked imaging healthcare's website for my results, because when Dr. sambo had a student practitioner call me with my results, without my approval to work with or talk to a student instead of her (my "dr.") I had no idea who the lady calling with my results was, but that's not the worst part, when I asked to talk to Dr. sambo , she goes on to tell me my results were all good normal, and I go no they're not I've already read them online , do you think it's normal to have a 4cm nodule on your thyroid and right on there says could be malignant.??? Well then she said oh I didn't scroll down.. ???? Wtf??? What if it was cancer and I was someone who trusted Dr.s to actually do their job and just thought oh ok and just went on thinking I'm healthy . Then I asked her what does that mean and she says well I don't know enough about the thyroid and things like that! Omg I think I know more about basic health than this woman. What a joke our health care is!!! I'm done with this office.