THE NET: Dr Matt is a real audiologist with a graduate degree and expertise unlike many hearing aid dispensers you'll find. He owns and operates an independent practice providing terrific service with fair prices for quality care. I couldn't be happier with my North Coast Audiology experiences and look forward to a long and positive relationship. DETAILED REVIEW: After 61 years and a recent visit to my ENT, the time had come to consider getting my first hearing aids. I dove in educating myself on the tech, types, brands, with some industry material and videos mixed-in -- but even more importantly, wanted to figure out who I should entrust with helping me take this first step AND my longer-term hearing needs. The more I learned, I became convinced I only wanted to find a true audiologist that infers a lot of personal dedication to their profession through additional formal education, a graduate degree, with practical experience and licensing, vs. a more easily found hearing aid dispenser who doesn't go through nearly the same rigor before applying for their CA State license. I'm fortunate to have found Matt Nesbitt at his North Coast Audiology practice in the Olivenhain/Encinitas area. He's an independent small business owner that isn't tied to a big dispensary chain, or limited to sell and support just one or two brands as some places are (and who may therefore try to shoehorn you into what they sell vs. what would work best for you from a much wider range of alternatives.) Matt also doesn't run a cookie-cutter volume business where trying to maintain a one-on-one relationship can become fleeting after the initial sale, where you may see someone different each time you go back for adjustments and preventive care -- Matt takes care of you. He listens and does not push selling product as his first priority. At our first consult, Matt reviewed my hearing test results, did a video exam of my ear canals, then took an unexpected -- but greatly appreciated -- amount of time to answer all my questions, while probing to understand my problematic hearing situations and lifestyle priorities in my own words. From there, Matt was able to narrow-down and let me try a couple alternatives to consider -- seeking feedback and making improvements with each iteration. His approach quickly made me comfortable I was on the right path with his confident guidance. I thankfully never felt rushed or pressured. Matt even followed-through contacting a manufacturer and called me back the next day to answer a rather detailed hearing aid app/Apple Watch question I had. I'm a stickler for good customer service and can't imagine anything better. North Coast Audiology (NCA) is a welcoming and modern facility, where office manager Jan is always a joy to interact with. From the moment you arrive, there is a professional, yet family feel from people that care. NCA has the tech you expect from a first rate audiology office, and Matt uses REM (Real in-Ear Measurement) when fitting and adjusting, which should help maximize what your technology investment will do for your specific needs. Hearing aids purchased from NCA are not locked, and are full-featured models (unlike what I consider as game playing by some other providers to force you coming back only to them, or who seemingly have lower comparative cost for consumers that don't closely check the specs and what may be missing). Matt also has the skill, tools and spare parts inventory to do many types of onsite physical repair and adjustments himself. While hearing aids from any provider are a significant purchase for most of us, I consider Matt's NCA prices are fair for the combined quality products, service and professional care I receive. I had no idea how much of a difference the right hearing aids, properly prescribed and fit by a trained and knowledgeable audiologist could make in my everyday life. Doctor of Audiology Matt Nesbitt has already become someone I not only have come to like, but trust, and am confident will provide me with many years of exemplary hearing care. read more

I was not happy with the results I was getting from my 3 year old hearing aids. I found North North Coast Audiology and Dr. Matt Nesbitt. I made an appointment. When I arrived Jan, his receptionist, made me feel very welcomed. I met Matt and explained the difficulties I was having with my hearing aids and general hearing issues. He did a hearing test and recommended new hearing aids that he felt would suit my lifestyle and help solve some of my complaints. I went back to his office a number of times at the beginning and Matt listened closely to my comments and made adjustments that helped fine-tune things. Prior to ordering my new hearing aids Matt recommended custom ear molds. I wasn't sure I wanted to do that but decided to give it a try. It was definitely the right thing to do. Even though they added a little cost they have made the whole experience better. Also, the molds have made the hearing aids so comfortable I can wear them all day and sometimes almost forget to remove them at night. Matt told me that hearing aids would never give me the hearing I had when I was younger. But I think with his help and the new hearing aids I'm getting the best results I can. I'm so happy I found this place. Matt and his staff, Jan and Heather, are wonderful. read more

These guys are awesome!! I'm a professional singer and needed to get in-ear impressions/molds for my custom in-ear monitors. I had called a handful of places that either did not respond back to me or quoted me a ridiculous amount. I was so shocked when another office quoted me $260...YIKES!!! Fast forward to when I called North Coast Audiology, Jan their receptionist was so so sweet and even had the doctor get on the phone to answer my questions on cash pricing since I do not have insurance, then she was able to schedule an appointment for me on the same day! Dr. Matt was so perfect at explaining the whole process, what to expect and all the steps that he was taking to get the best impressions possible. One of my ears required a light cleaning, which at the last place I asked was an extra $50 charge on top of the $260 for impressions. Ended up spending only $50 total at North Coast Audiology for everything!!! Save yourself the trouble of going somewhere that's going to overcharge you and go to North Coast Audiology instead!! Jan and Dr. Matt are the sweetest and most wonderful professionals!!! read more

I had the wonderful pleasure of visiting with Jan and Matt of North Coast Audiology, 760-452-2140, to have my hearing tested and my hearing aids adjusted, cleaned and made 'brand new' again. I first met them in 2010 being in a job search after a downsizing at my company. I quickly realized I was not hearing as well as others in meetings etc. From the moment I walked through their door, I say with much gratitude that they were like a light in my life, lifting me up with their genuine kindness and generosity, going out of their way to make sure I could hear well in interviews, networking events and other business meetings and be able to project the confidence that is so critical at that time. The quality of their work speaks for itself, and their integrity and high values as individuals carries through in every facet of their business. You don't easily find that in today's world, and they have a customer for life in me. I know with absolute certainty that you will be as well once you walk through their door. Linda Crawford, Solana Beach CA read more

We all depend on our hearing- any loss has a profound impact on our lives. Matt and Jan are sensitive to that. I've been one of Matt's patients at his prior office for many years and I will tell you that he doesn't just sell you a hearing aid, he provides ongoing maintenance and service for you. He is patient and takes time to answer my questions explain things to me. I know I'm in good hands. Matt Nesbitt is an audiologist (many places there are only technicians). He is proficient, skilled, knowledgeable and caring. He will do what is best for you. And, to add icing to the cake, his Office Manager Jan Walker brings a bit of sunshine to the day. I highly recommend North Coast Audiology Encinitas. Lynne F. read more

Personal care extraordinaire. Matt has been the audiologist for many years for both of my elderly parents and my husband. I will go to him when I'm in need of hearing aids. He is a patient listener and gives his clients all the time they need to feel comfortable with their hearing aids, making adjustments as needed by the wearer. A rare quality in our current times. He is not pushy nor does he try to sell. He is generous. Jan is a beam of light, efficient and friendly and helps create a warm environment. The office is clean, comfortable and quiet. The parking lot always has a spot near the office. If you're coming from Hwy 15 consider driving Del Dios Hwy through Rancho Santa Fe. A beautiful, scenic drive. read more

If you are looking for an audiologist who is courteous, helpful, knowledgable and efficient I highly recommend Matthew Nesbitt. He has a brand new space in Encinitas behind Rite Aid. My 92 year old Mom has a deafening issue with wax buildup and Matt was kind enough to take care of her free of charge and clean her existing hearing aids at the same time. Matt was associated with a different practice, which is since gone, when we first met up with him and we are so glad he now has his own space to provide care. His receptionist iJan is the nicest ever. There's never a problem getting an appointment and the good kind treatment and service they provide seniors is exceptional. Mary Filler read more

I came here to get a complimentary ear check, just to make sure my ears were ok. Once I found the building I walked inside, and the woman and the front desk, Jan, immediately greeted me with a warm welcome and started chatting it up. She is so sweet, I felt so welcome even though I had never been there before! It was a short wait until I could get my ears checked, and Matt (Dr. Nesbitt) was very helpful! I did not have any ear problems but I was so happy that the ear check was free, unlike many other companies. I would recommend this to everyone, both Jan and Matt were very kind and helpful. I will definitely go here if I ever need hearing aids in the future. read more

I recently had an appointment at North Coast Audiology in Encinitas, as I had a "tune-up" on my hearing aids. Audiologist Matt Nesbitt ensured everything on my hearing aids was up to date and working properly. He takes the time every three or so months to check the aids and to fix anything that may be wrong. Patience is Matt's middle name. He takes his time to understand everyone's problem and takes steps to correct them. He deals with a different generation and does it well. His office staff, Jan and Heather, is always smiling and extremely helpful. I will continue to seek Matt's expertise when I have a problem. Bill Sims Encinitas, CA. read more

I have been dealing with Matt and Paul for three years now and can't say enough about their knowledge and customer service. My hearing aid decided to pack it in when we were here on a holiday from Canada, put me in a bit of a spot. Well I couldn't have asked for a more pleasant experience, I was fitted, got my new aids and never missed a beat. I went into the office this year in Encinitas, one of my aids acting up and Matt had it looked at and fixed in a matter of minutes. They (Matt, Paul and Jan) are great people to deal with and make you feel like family, I totally recommend North Coast Audiology to fulfill your hearing needs. read more

North Coast Audiology is as good as it gets. You want the right hearing aids for you? You want professionalism, friendliness, and someone who knows exactly what he's doing when it comes to hearing aids. Matt is your guy. Matt recommended the perfect set of hearing aids for me. It's not easy finding the right ones but Matt knew what he was doing. I couldn't be happier with mine. He also takes care of me whenever I pop in the office with a question on my hearing aids. Jan gives excellent service when I come in. She is friendly and always smiling. She and Matt have an excellent Office and I highly recommend them to everyone. read more

We are so pleased to find Matt and Jan once again. We were unhappy when he and Paul were no longer available to us in Oceanside. Driving to Encinitas is definitely worth it, because we enjoy the visit so much. Matt's knowledge and expertise are the best; we completely trust and rely on him, so very much. (Great to find someone patient enough to deal with us "seniors" as well.) We would also be very disappointed if Jan were not there. She is efficient, very friendly, and makes everyone feel comfortable. We cannot recommend this office highly enough. It is simply top quality. Tom and Marcia Mills, Oceanside read more

I love my new hearing aids and especially the care that the staff gives me each time I come into the office. I was really unsure about needing hearing aids, although my family regularly told me they thought I need to get checked. I'm so happy that I went and saw Dr Matthew Nesbitt and Jan! I never realized how much I was missing from conversations and how loud my TV really was turned up before having my aids. I can't imagine living without them, and the staff has been amazing every step up the way. I know I can count on them to be patient with all my questions and re-go over anything I need. read more

I dont see how an audilogy service can get better than this. Matt and his assistant are extremely welcoming....I have NEVER felt rushed, there is always ample time to address all of my issues, (and hearing aids can take time to adjust properly) and once I bought my aids, I've been back at least a half dozen times for further adjustments or ear cleanings and have never, ever felt that I was overstepping my bounds, or that they were shirking responsibility. This is starting to sound like an ad, it is not, I'm just very happy with this office and these people. Highly recommended. read more

Dr. Nesbitt is the reason I can hold a job and socialize almost like a normal person. I say "almost" because my hearing loss is in the profound category. Matt has worked with me for years to find just the right hearing aids and to adjust them for my type of hearing loss. Without his expertise, I'd be relegated to closed caption communication! And Jan makes the entire operation run like a finely-tuned watch. She's so caring and accommodating, and I know the success of NCA can be greatly attributed to her management and people skills. I love these people! read more

I can't say enough nice things about this office. From the moment you call for an appointment, Jan always makes you feel so welcome and she makes sure you are seen in a timely fashion. The newly remodeled office is beautifully decorated. I take my 93 year old dad to see Matt, who is always able to solve my dad's issues and explain them in a way that is easy to understand. Matt is very professional and knowledgeable about all the latest technology and will be happy to discuss it with you, but never pushes it on you, which is very refreshing. read more

I made an appointment after I tried to get help from the company that bought my former hearing aid company. They couldn't find my file! I found out that a former employee had just opened a audiology office so I called. The office staff was welcoming and the office was modern, comfortable and relaxing especially the water feature. Dr. Nesbitt was wonderful, he gave me a new hearing test and explained my hearing loss more clearly than even my ENT. Matt cleaned and replaced some parts. No sales pitch which I appreciated. I plan to go back. read more

We are so grateful to have found Dr. Matt! He has been my mother's audiologist for several years and now mine, too. He is professional, super thorough, and incredibly patient, particularly with my elderly mom. His associate, Fran, couldn't be more friendly and helpful. I do not hesitate to recommend North Coast to anyone seeking assistance with hearing aids or hearing difficulty. We are lucky to have the office close by, but for anyone in the area, it would definitely be worth the drive to become Dr. Matt's patient! read more

Matt has been my audiologist since I moved here from Boston nine years ago. He's helped me with everything from regular hearing tests and ear molds to Assistive Listening devices for both school and work. He's helped me educate me on these systems, offering constant maintenance and support which have been a huge benefit to my hearing challenges. I'm so grateful to have both Matt and Jan on my team. They are two of the best in the business and I highly (and proudly) recommend North Coast Audiology to all. read more