I am constantly surprised by this office and all they do. I was scheduled for audiometry, but Chris found so much wax in my ears it couldn't be done. He told me to see an ENT to have the wax removed. It was a BIG hunk of wax, but it popped out easily. When I came for my rescheduled appointment, there was Chris, all smiles as if nothing had happened. The test showed my hearing continues to fail so both were were reset upwards. Chris cleaned them so they were all shiny like new. I adore these people! read more

My opinion - They appear to have nothing but 5 stars. They might be awesome but... If you want a competent audiology test and recommendations for a fair priced hearing aid, this is likely not the place. That said, I'm sure the audiology test is competent but they have several flat fee plans. The first tier offered to me was an $8,000 flat fee. It ties you to them for a number of years, likely yearly tests and they clean the hearing aids. The lowest tier is $3,000 flat fee which commits you to them for a year I believe and offers you a selection of refurbished hearing aids donated by other patients. For the right person with cash to burn this might be perfect. However, it's not what I want nor need. The above is my impression after visiting their offices and speaking with the person handling reception. Apparently she also does the audiology tests. Not certain if she's a receptionist or an audiologist. I did not ask. read more

I felt like I was being taken, the hearing aids we're suppose to help my Tinnitus. Which they did not, the aids were extremely expensive $175.00 for 4 years. Went in for an adjustment and they had a new Lyric hearing aid that would be perfect for me. They were placed in my ears, 2 weeks later while on vacation I had to pull one out of my ear, it made noise screech. Went back to Chris told him I didn't like them, he adjusted them and told me it would be better, each visit after that I told him I didn't like them. Finally I told him I wanted the old ones back. There was only a 30 day money back policy, these Lyric hearing aids cost $3,500.00. I believe they took advantage of me. He should have returned the Lyric when I first complained and I would have gotten my money back. This was a horrible expensive experience. I thought this was a responsible business. They take advantage of people who are looking for help. read more

It is a state law that hearing aids can be returned within 45 days & be given a full refund. When I attempted to return the hearing aids within that given period of time, I was given a hard time. Refund was delayed & I was pressured to give a good written review prior to receiving a refund. There was a great deal of pressure to keep a pair of hearing aids that was inadequate. Price was also very high, compared to other hearing dispensers. read more

Chris Sumer is a dedicated and highly competent audiologist. The office is professional and the service is individualized. Highly recommend.

These folks really take care of their patients. Like a lot of older vets I wear hearing aids from being around a lot of things that go bang during military service. Recently I had a problem with one of my hearing aids and decided to try Coastal and am I ever glad I did. Instead of just working on the hearing aid that had the problem, the tech, Michaela, cleaned and refurbished both hearing aids and gave me a goody bag with batteries and wipes. Give them a try and you will never go anywhere else. read more

The professionalism, knowledge and care extended to us was very helpful in getting my husband to wear hearing aids, which was no small feat

Went in for a consultation as I was concerned I might be experiencing hearing loss. Chris and Erica are so friendly and welcoming! During the hearing test, Chris was thorough, answered all of my questions, and provided me with all of the results I needed. 10/10 will refer everyone to Coastal! :) read more

What a breath of fresh air! I've been wearing hearing aids for about 12 years now and have been through multiple hearing tests. Recently I've felt my aids weren't sufficiently helping me, and thought I'd like to see if I needed new ones. My experience with Coastal Hearing Aid Center was by far the smoothest, most rewarding yet. I received an extensive test, including types of testing I'd never before had. I was made to feel comfortable and assured in the testing process, and in the end, no high pressure sales for new aids! Instead we adjusted the programming on my existing aids (which I admit are less than 2 years old) and voila, I'm hearing so much better! Thank you all at Coastal Hearing, for restoring my hearing, and my faith in mankind!! read more

Chris, Mckella, Cody- Thank you for making a potentially horrid experience great(dropped a hearing aid, found it, it wasn't working)! They took care of me, their service and testing was wonderful!! Client for life Lee read more

I'm writing this for my mom (Mona) who is a senior and doesn't have Yelp. One of the first things she asked me when I came to visit is to write a review for Coastal Hearing because she s so happy with them and wants them to know this. Everyone is so friendly, professional and warm. This makes her feel welcome so thank you! Any time she has any issues, she knows she can count on you all for helping her. Your professionalism, help and overall kindness is much appreciated. On behalf of Mona (and me!), THANK YOU, Coastal Hearing! Highly recommend!! read more

I wish I could give a lot more stars for this caring, personal and professional team. Chris has given his best assistance and attention to my hearing problems for over 6 years. And I've had problems! ...With fitting, frustrations and impatience .... but Chris never lost HIS patience with me! His staff is competent, reliable and treats everyone with respect. Examinations in general, are never pleasant, but Katie, the audiologist, makes one feel at ease, , explaining each process, exuding warmth and professionalism. My experiences with other hearing aid offices prior to meeting Coastal Hearing have been very unsettling, to say the least. i trust Coastal Hearing for my needs, I encourage their patronage, wholeheartedly. read more

I called the Center about a question I had with my current hearing aid. The receptionist was very thoughtful and helpful. Since I was only looking for a servicing and possible diagnostic on the malfunctioning, I was given a green light to come right on over. (No guarantee everybody will get this quick response, but it works for me!) The gentleman that took care of me was also thoughtful and helpful--and knowledgeable! He gave me some great advice for my future needs. Long story short. I would not hesitate to consult with this business on ANY hearing aid problems I ever have again! read more

I decided to pursue hearing aids because I thought perhaps there might be something that could be done about the tinnitus I had been diagnosed with through my doctor. I found Coastal Hearing Aid Center in Encinitas after looking online and doing a bit of research. I went into the center to make an appointment and met Dr. Stacey Chobany, an audiologist, and a couple of others on their staff. I made an appointment and brought with me the audiologist exam from my doctor. After looking at the exam, Dr.Stacey said she had hearing aids that might be helpful and that I was a good candidate for them. We tried one brand that did not have tinnitus features and then another brand that did. One thing I like about this business is they schedule appointments for at least an hour for discussion, trying on hearing aids, adjusting them for the person, and then giving them a try, with a return appointment in two weeks to see how they were working. I did all of this before choosing the hearing aids I now own. Dr. Stacey was very helpful every step of the way and I feel like we have a relationship as doctor and patient who trust each other, making it easier for me to adjust to believing in the benefit of hearing aids for my situation. After consultation and considering my financial situation, I paid an upfront fee to be serviced by this center for 20 years, what most likely is the rest of my life. This will include automatic upgrades to newer hearing aids if needed, every four years, all cleaning and maintenance of my hearing aids, any advice I might need for the hearing aids, my condition, etc. So now, I am with Coastal Hearing Aids for the long run and feel comfortable that I have found a good resource for my circumstance. Dr. Stacey is very skilled in evaluating and listening to the needs of the patient. I would highly recommend her to anyone needing hearing aids. Another thing that helped me become more informed about hearing loss was reading a free copy of a book called Hear 4 Life, by Coastal owner, Dr. Christopher Sumer. Reading his book helped me to decide to pursue a relationship with Coastal Hearing Aid Center. The customer service and friendliness of the office staff is superior. Becoming a customer of Coastal Hearing Aid Center is like becoming part of a family. read more

Another great service from Coastal Hearing Aid. I had noticed that one of my devices was cutting out so I called for an appointment and they scheduled me that day. The receptionist took my aids and cleaned them and replaced a wire - they both now work great. Oh, and I got a new box of batteries, my wife & I use the same batteries. Another great trip to a wonderful business that takes care of its customers - highly recommend Coastal Hearing Aid. read more

I highly recommend Coastal Hearing. Dr. Chris Sumer and his wonderful staff do all they can to help you hear at your best level. I had tried wearing hearing aids before but I couldn't stand them. Dr. Sumer fitted me with a pair and I adjusted almost immediately to them and have been so happy to be able to hear and with comfort. I was amazed also at what I had not been hearing for years. Give them a call. You won't be disappointed. read more

If you have concerns about your hearing this is THE place to get help. They make a huge and effective effort to help solve your issues with hearing and have the latest equipment to determine your specific needs. Highly recommended. read more

Excellent service, keep my hearing aids tuned and functioning perfectly. Great followup

I have been taking my mother here for several years and can't recommend them highly enough. It is a very calm serene and soothing office and everyone is extremely professional, helpful and kind. Christopher Sumer has shown the utmost care and attention when working with my mother and is so knowledgeable about the entire scope and breadth of hearing dynamics that he truly stands out in his field of expertise. We were extremely lucky that we stumbled into his office by chance a few years ago. I would go to no one else. read more

The team there is extremely polite and professional. Thanks to Jen for patiently guiding me through the insurance process and the sisters for making the experience a pleasure. Lastly, I can hear again! I'm stoked. read more

Coastal Hearing is clearly 'the' place to go for anyone who is the least bit concerned about hearing better or even concerned they might need assistance to hear better. I have been a client at Coastal for years (since they opened, in fact) and find the entire team friendly, extremely caring, and most importantly very informed and professional. You simply cannot go wrong. It will likely be one of the most relaxing and pleasant office visits you'll ever have and could prove to be one of the more important, as well. read more

I was having persistent hearing issues for over a year. I made an appointment to see the Chris and his crew over at Coastal hearing aid center and am extremely happy I finally did. Coastal Hearing Aid Center receives an A+ from me in every category. 1) Ample Parking 2) The Office is very clean, open, and welcoming 3) I was quickly attended 4) My ear issue was resolved quickly and painlessly 5) I wasn't just scurried out the door as soon as my ear issue was solved; Chris was adamant about sitting down with me and going over the results of the hearing test because he really genuinely cares about his patients 6) Chris and the entire Coastal Hearing Aid Center Family are so welcoming and warm to all of their patients read more

Impressive practice! Staff is professional, welcoming and very knowledgeable. My appointment started right on time and the testing process was extremely thorough. It was clear from the minute I walked into the office and began my appointment that their focus is on their patient's wellbeing. Highly recommend! read more

I have been going to this office for months now as my esthetician's office is there! Everyone is so friendly and nice when I walk in! I have stopped to chat with clients and they rave about Dr. Chris! I especially adore McKallah and Koty! They are adorable sisters that always have a smile on their faces and a kind word! I highly recommend this place! They were wonderful with My Grandma Mary and we all appreciated that she could hear us!! read more

The staff at Coastal Hearing is the best. They are always friendly and efficient. They are very personable as treat you like family. You will get a comprehensive assessment of which hearings are best for your needs. If you already have hearing aids, they will take very good care of them. read more

I have put off getting hearing aids for several years until I received a mail ad from Coastal Hearing Aid Center. I decided to check them out to see if there may be something that I could tolerate. After all, everyone I knew who had them had nothing but complaints about what a pain they were to wear, the constant squealing etc. I was so totally pleased and happy I had given Christ the owner/audiologist a try. He is not only knowledgeable but he truly cares about solving my problem and gave me something that solved all my issues - clarity, no background noise interference, total comfort. I had no idea my hearing was so poor until I could actually hear everything being said around me and on the tv or radio. Chris and his receptionist truly care and are so concerned about meeting all my needs. They care about me and how my life is going as well. If you have hearing problems...this is the ONLY place to go. read more

This was a great experience and I have been to many hearing specialists in the past. I highly recommend Coastal Hearing to anyone who is frustrated with hearing loss! read more

Chris and his staff are professional, knowledgeable, helpful and very friendly. Appointments are on time, and they are always happy to clean and adjust my hearing aides and answer any questions I have. I highly recommend Coastal Hearing Aid Center. read more

Have been having problems with my hearing aids. Seen so many good reviews about Coastal Hearing so in i came. In one word FANTASTIC. Chris and all of his staff treated me like family. I ordered new aids and will follow up when i wear my new aids. This place compared to others that i have been to beats them all hands down. Wish i had discovered them sooner. read more

I selected Coastal Hearing Center based on the five star reviews it had received from others. My personal experience was as good as the other reviews reported. This is my first set of hearing aids and I had a lot of trepidation. Chris's professional manner and extensive knowledge helped me through the process. I was able to test the hearing aids for a week before ordering my own pair. Chris was able to answer my numerous questions. I have had my own set for about a month now and couldn't be happier with them. I really recommend Coastal Hearing Center. read more

I could not be more pleased that I met Chris and his team at Coastal Hearing Aid Center in Encinitas , CA. As a person that does his research and has been actively checking out the latest and greatest of hearing aids, for the past two months, I can highly recommend them. I found them to be the most professional, up to date and knowledgeable hearing aid provider. They not only offer the "best of the best", from the hearing aid industry, but they know how to match one hearing needs to the right hearing aid product. Quality, customer service and giving that client the best hearing outcome, is all they are concerned with. I was very impressed by the time they spent with me, the sophistication and professionalism of their testing and the knowledgeable explanations they gave to all my questions. There was no pressure sales. Chris's experienced staff could not be nicer and more friendlier. They made my purchasing decision, a much clearer choice. read more

Chris at Coastal Hearing is very professional and a pleasure to work with. I look forward to working with him in the future and recommend you do as well. You won't be disappointed. Thanks Chris! read more

Can't say enough nice things about Chris and all the great people that work there. I was very timid about my hearing loss and waited a long time before addressing the issue. Everyone at Coastal hearing were so very friendly, helpful and willing to do all they could to give me the best results possible. Their service and attention to every detail is the best. I highly recommend them if you are noticing any hearing problems. read more

Very helpful and knowledgeable. I was tested and fitted for hearing aids as well as a tinnitus treatment.

It was very difficult to create the properly fitting mold for my left ear, but Chris is a very patient and professional person, and he's succeeded. I highly recommend his practice. read more

Thank you Coastal Hearing Aid Center! My mom was visiting from out of town and had lost the dome to her hearing aid while on the road. It turns out that the dome was inside her ear for 2 days. Chris was not only patient and caring with my mom, but he didn't charge her for his services. I would definitely recommend the Coastal Hearing Aid Center. Thanks Chris! read more