AMAZING customer service We were visiting from out of town…read moreand experienced a problem with one our hearing aids. Lisa went way beyond helpful in solving our problem allowing us to enjoy the rest of our vacation. HIGHLY RECOMMEND!!

Lisa at the front desk is Very helpful even if you didn't buy your hearing aid there. They've just…read morebeen bought so are no longer AHS.

Dr. Podleski was not professional at all. Honestly he was one of the biggest pricks I have ever…read moredealt with. The secretary was very nice and helpful however. I will take my business elsewhere and ensure the VA reviews this hack as a provider. To add information. I was scheduled at this location through VES, an independent contractor the VA uses. I was scheduled for an 8:45am appt. I was to the address as per my paperwork from VES. The building number did not match. My paperwork did not have this offices phone number. I google the Dr's name and call, 858-569-6090, there was a voice recording that said their office does not open until 9am and the address was Frost Street. So I called VES and explained my situation, she put me on hold a few minutes, came back and she said talked to the doctors office and their building is hard to find, she said to use the address next door. She stayed on the line while I found the building. She said the secretary was aware of the mix up would be expecting me in a few minutes, which I was there in 2 minutes. I get to the building, take the elevator up, step out and ask the secretary if this was the Audiology place, she said yes. Relieved and happy I found the place, I said I am Ryan, VES just spoke to you. She said yes we can take care of you. Standing right next to me was Dr. Podleski, I recognized him from googling his number and his picture popped up. He asked what time my appointment was, I said 8:45. He immediately said nope, you missed your appointment, we are done with you, you can leave and reschedule, go away and motioned towards the elevator as he turned. I showed him the number I called and asked if it was to his office, he turned and walked away, without responding. Like he was better than this piddly disabled Veteran. Like I said initially, he was a prick. His secretary knew the building was hard to find, I did everything I could by trying to call his office prior to my appointment, when that didn't work, I called VES back. Then this Dr Calls VES and demands they have me take this review down. I explained it was true and accurate and that I would not. VES acknowledged the issues and verified their notes from when I called and what the secretary said. I said I would update it with more info. So Dr. Podleski You might want to edit your response to my review, because I was most certainty in your office and interacted with you directly. Was I late? Yes. Was your attitude called for? No, not at all. And if it was such a big problem, why did the secretary tell VES that i was still ok to come in?

A good friend recommended this place because she was especially happy with the service and her…read morehearing aids. (My husband swears by Costco Hearing Center.) Matt, the audiologist, has tested me twice and the second time he said my hearing was about the same as it had been. He said the decision to get a hearing aid was all mine. In fact, I could stop by and try one for a few weeks to see if I liked it. I thought that was a reasonable approach, instead of pushing some devise on me. And there was no charge each time I had the hearing tests. His wonderful office manager, Jan, called and told me my insurance would only cover 60% because they were out-of-network. Since the hearing aid they recommended began at $4200 I thought I had to look elsewhere. Unfortunately!

The care we received was outstanding. We never felt rushed or we were just a number. Our hearing…read moreaids fit well & are comfortable. Heather & Jocelyn were very professional & caring.

Dr. Yang is very professional and patient. She goes above and beyond trying to get the best sound…read moreand fit. The office staff, Lenore, Jessica, and Janel are always accommodating and friendly.

Matt and Jan really don't need another 5 star review but their service is so outstanding that it…read morerequires a report. After 5 years of trying aids with unsatisfactory results, I was about to give up. Deceptive demonstrations, irksome pressure and poor results for my 2 goals ( hearing my wife when upstairs and hearing my friends to stave off dementia) had soured me on hearing aids which I knew I needed for moderately severe hearing loss. The positive reviews took me to Matt. I couldn't believe the absence of pressure --he let me use demonstrators for about 4 months ( "use 'em as long as it takes") and took impressions of my ear canals for a precise fit. He gradually acclimated my hearing to increasing correction. He cleaned my ear canals (after the medical clinic couldn't) and calls me back every 3 months and works me in if I need an adjustment. Is that a recommendation enough? Well his office manager tops it off.

Did a great job molding my ears for a perfect fit! My appointment was easy to make, on time, and I…read morewas treated well.

Greg is great with his thorough explanations and helpful instructions. Gwen is very nice. The…read moreoffice is a calm, friendly place, that makes for an easy visit. Greg's recommendations for the right product have really helped give my grandmother a higher quality of life, with less strain and more comfort in social interactions.

Posting this on behalf of my mother:…read more The most knowledgeable, professional Audiologist I have ever had my 30 yrs of wearing behind-the-ear hearing aids. He explains everything he can do and all recent equipment that is helpful for my 95% hearing loss. Cleans my hearing aids and fixes what he can right in his pristine, clean office. His secretary is accommodating to me for my appointments and friendly. I enjoy coming in. I highly recommend Greg as a great Audiologist that makes a special effort to meet your needs for any hearing loss. 10 yrs with him... wouldn't want anyone else! -Marsha Solomon

I received exceptional service at this location. They walk you through the process step by step…read more The only negative was the price of the product was exceptionally high. Not within reach for the average customer.

100% would not recommend to anyone. You're better off getting a 10 dollar ear cleaning kit at cvs…read more FYI: Jeff retired. This isn't House of Hearing so ignore all the previous positive reviews. Also they don't honor their 100% satisfaction guarantee. So ignore that as well. What a joke

I highly recommend Oliver Audiology for hearing testing and treatment. Dr. Oliver is very…read moreprofessional, kind and patient. Her staff are very welcoming and accomodating. I especially appreciated working with Dennise at the front desk. I resisted getting hearing aides (for too long). Now that I am utilizing them, I feel much more present in my world. The office is conveniently. located off the freeway in Old Town and there is always plenty of free parking in a covered garage.

Top notch practice. Had a relative in town and her hearing aids stopped working. They assisted us…read morequickly and fixed the issues on the spot. Very professional practice!

I was referred to Dr. Reuther by my sleep doctor for an assessment for the inspire implant. Dr…read more Reuther explained everything to me in a clear way that made me feel comfortable and heard. She did my surgery, which went great, and ensured that I was educated about everything from start to finish. I appreciated her passion and professional demeanor and can not say enough about her communication skills. I am truly grateful that I had her as my doctor and can not recommend her enough.

An exceptional listener and communicator. I have been struggling with sinus issues for more than a…read moreyear and have been to another ENT with no clear diagnosis or relief. Dr. Reuther from the first appointment spent time looking at my medical history, asking in depth questions regarding the symptoms I was experiencing. She's a good listener, in addition to being realistic about steps that should be taken before finalizing treatment. I'm confident with her care the right decisions will be made to treat my sinus issues.

My husband and I have hearing aids from this office. I previously wore mail-order hearing aids from…read moreJabra, so I especially appreciate the excellent customer we receive service here. Dr Lewis knows how best to improve our hearing.

Service after the fact is very lacking. These are small offices, with typically a person working…read morethe front desk, plus the audiologist. If they are short staffed, it's almost impossible to get assistance. I went to the Poway office a few days ago, and there was a sign on the door stating they weren't taking walk-ins due to short staffing. I just needed to get my hearing aid cleaned, which is supposed to be a walk-in. There was also a sign at 1:30 PM stating they were at lunch. I tried the Escondido location the next day, and had the same experience there. One person was working there and I waited 20 minutes (before I gave up) to get my hearing aid cleaned. I called the corporate office and the guy there was basically no help -- in essence, he said "Yeah, we're short staffed. We're trying to fix it." Would not recommend if you have other options.