3 Units and worst experience of my life. Hospitalized at 41 (cardiac) with more stress of…read moreharassment than ever needed. 4 years of hell till I could get back after being hit by a drunk driver needing hip replaced. Worst $640-750 monthly of my life. RAT FEECES ON INDOOR UNITS ON MY THINGS WTF DID I SPEND OVER $30,000 on? I could've kept my home what crooks! STAY SO FAR AWAY FIND LOCAL OR GO THROUGH HELL WITH BIG CORP (Raised rent 2 times as soon as they found out I was out of State.)!

I signed for a $40 storage unit and two months later they raised the rent to $65 for the same unit…read more I have no choice but to pay the increase as I live out of state for the next 6 months and cannot fly there and change storages. I wanted to warn others of the shady business tactics this company uses. These companies now days are just price gouging people and it is not inflation any longer. Regardless, NO ONE told me when I signed the contract for my unit they can increase the cost at any time without your knowledge or consent. You have been warned!

Anyone considering renting here, I urge you to RECONSIDER!…read more My grandparents have been loyal customers of this storage facility for years. They never missed payments and actually even paid in advance monthly. My grandmother prepaid for the month of May on April 15th. My grandfather passed away on April 23, so we went through and cleaned out the unit on April 24th. We called on Monday April 26th (because the office is closed on weekends) to see about getting the May payment refunded since we no longer needed the unit. The man in the office REFUSED to refund because "the check already cleared the bank". He would not provide a name or number to call his supervisor or owner of the facility. We called another location only to find that he had already talked to them about us and so they also refused to provide any contact information, or even the last name of the man in the Ozark location. Only once we left a comment on their Facebook page did they respond in a helpful tone asking us to DM them. They called my grandmother directly from a restricted number and left a voicemail saying that they would not refund the May payment because we did not provide a 15 day notice per the contract and they couldn't give us special treatment...even with the extenuating circumstances of a DEATH in the family. We were not asking for anything other than a return of the prepaid $48 for a unit that will be sitting empty now for that entire month. A slap in the face from a facility that never fixed the door that was broken for almost a year, regardless of it being brought to their attention more than a couple of times. It's clear that they do the bare minimum maintenance because there was also barbeque sauce smeared all over the door handle and pin pad that had been there so long it was almost dry...but not quite because it ended up all over my hand. Customer service 0/10 Maintenance of property 0/10 DO NOT RENT HERE.

Buyer BEWARE. Expect numerous roof leaks and ruined property with owners who couldn't care less. On…read morethe up side, after your property is ruined they'll raise your rates twice in under six months. There is zero customer appreciation by the ownership. Rent at your own risk, and expect the rate to continue to climb.