3 Units and worst experience of my life. Hospitalized at 41 (cardiac) with more stress of…read moreharassment than ever needed. 4 years of hell till I could get back after being hit by a drunk driver needing hip replaced. Worst $640-750 monthly of my life. RAT FEECES ON INDOOR UNITS ON MY THINGS WTF DID I SPEND OVER $30,000 on? I could've kept my home what crooks! STAY SO FAR AWAY FIND LOCAL OR GO THROUGH HELL WITH BIG CORP (Raised rent 2 times as soon as they found out I was out of State.)!

I signed for a $40 storage unit and two months later they raised the rent to $65 for the same unit…read more I have no choice but to pay the increase as I live out of state for the next 6 months and cannot fly there and change storages. I wanted to warn others of the shady business tactics this company uses. These companies now days are just price gouging people and it is not inflation any longer. Regardless, NO ONE told me when I signed the contract for my unit they can increase the cost at any time without your knowledge or consent. You have been warned!

I highly recommend Elite Storage. The rental process is easy, the online bill pay setup works well…read moreand the office staff are all very nice and helpful! I had a leaking issue in my unit and the maintenance staff took care of the issue immediately. No more leaks.

I've really enjoyed renting from Elite. I moved back to MO for grad school and have been living…read morewith my Dad, so my husband and I stored a majority of our household in one of Elite's Climate Controlled units. We wanted to be certain our furniture remained in good condition and spider free. It's kinda out of the way, but that's fine with us. There's a security gate to get in, then another security access point to get into the climate controlled units. There's even a dolly and rolling cart for customer use! That was super handy. Elite does require customers to have a very specific lock, but that's wasn't a problem since we had it already. Our payments were deducted online monthly and we've never had any trouble with management. We found this place online and it all started with a call. Now that we're coming up on the end of our use, all we have to do it cancel our service with a phone call, as per the instructions of the office workers. As soon as we do that, our pin to get in is no longer good, so we'll wait until we're all packed up and out to do that. If you're looking for a secured place and climate control, I definitely recommend this place. I really enjoyed keeping my stuff here!

Heartland Storage was originally owned by a small group and I paid about $95 a month for a larger…read morestorage unit. I have had this unit for 4 years. There were small increases with the unit as they changed hands. Recently, the rate was raised to over $200. Go Store it has taken over the company. Communication is only via email. When I called to inquire regarding the rate hike. I was told they do not lock in rates and there will be a raise every quarter or every 6 months depending on demand. I am hopeful that I am able to find alternate arrangements for my stuff very soon. So be prepared for increases if you are planning on using for long term storage needs. Great for temp needs only.

From the owner: Whether you need to store a boat or boxes of documents, our South Street location gives you the…read moreconvenience, security, and affordability you're looking for. Our fenced and gated property provides you with drive-up accessibility to your storage unit to make moving in as simple as can be. With online bill pay, keeping up with your rent will be simple. And, with 24-hour access, you'll never have to wait to drop off or retrieve something from your unit. Let us help you get started today - contact us to make your reservation!

UPDATE: I received follow up on my issues from "Sarah" with Go Store It locally. She was…read moreprofessional and helpful and was able to get us to a reasonable resolution quickly. Thank you, Sarah!

Wish new managers were as efficient as the last, they don't email invoices or send text reminders…read moreor even call now. Choose another option if you can. Raised my rates double when they took over, and now nobody local to watch the facilities. Big thumbs down.

3 weeks prior to our move we reserved a truck and paid approximately $700 for hiring movers through…read morethis Uhaul location. The day before our move no one had reached out to confirm so we sent a text to Comfort Delivery who we hired through Uhaul. The owner, Thomas Winters, replied to the text stating his moving company had dissolved and he wasn't coming. No one from Comfort Delivery or Uhaul let us know that and if we had not sent a text to confirm the day before, we would have been sitting here on moving day with no help. We reached out to this Uhaul location and Anthony answered the phone. We let him know that the movers we hired and paid for through their website are not even in existence and his first response was to laugh and tell us that yep, they should have let us know that. The owner of Comfort Delivery called us fat c*nts and said we need Jenny Craig for hiring help with our move. When we got there to the Uhaul store to pick up the truck the computers were down and we couldn't fill out the checklist at the store, so now we are just waiting to see if they are going to screw us over on drop off even though we had no option to fill out their checklist on the condition of the truck when we received it and we were given nothing showing the state of the truck when received it.

Technician was courteous and knowledgeable. And the store was extremely clean and organized…read more Overall great experience.