Heartland Storage

I signed for a $40 storage unit and two months later they raised the rent to $65 for the same unit…read more I have no choice but to pay the increase as I live out of state for the next 6 months and cannot fly there and change storages. I wanted to warn others of the shady business tactics this company uses. These companies now days are just price gouging people and it is not inflation any longer. Regardless, NO ONE told me when I signed the contract for my unit they can increase the cost at any time without your knowledge or consent. You have been warned!

if I could give zero stars I would. we reserved a unit and long story short ended up putting our…read morethings in the wrong unit and the manager took our stuff most of which was sentimental items and we never seen them again. we filed a police report and was told someone broke into the unit. I asked to review cameras but of coarse "they weren't working".

Elite Storage Centers

I've really enjoyed renting from Elite. I moved back to MO for grad school and have been living…read morewith my Dad, so my husband and I stored a majority of our household in one of Elite's Climate Controlled units. We wanted to be certain our furniture remained in good condition and spider free. It's kinda out of the way, but that's fine with us. There's a security gate to get in, then another security access point to get into the climate controlled units. There's even a dolly and rolling cart for customer use! That was super handy. Elite does require customers to have a very specific lock, but that's wasn't a problem since we had it already. Our payments were deducted online monthly and we've never had any trouble with management. We found this place online and it all started with a call. Now that we're coming up on the end of our use, all we have to do it cancel our service with a phone call, as per the instructions of the office workers. As soon as we do that, our pin to get in is no longer good, so we'll wait until we're all packed up and out to do that. If you're looking for a secured place and climate control, I definitely recommend this place. I really enjoyed keeping my stuff here!

I walked in just before closing time and the sweet lady in the office was closing for the day. She…read moremust have seen the stressed look on my face. We were in the process of moving. She not only helped, she stayed late. I would recommend this company. Michelle

Heartland Storage

1.0

(1 review)

Heartland Storage was originally owned by a small group and I paid about $95 a month for a larger…read morestorage unit. I have had this unit for 4 years. There were small increases with the unit as they changed hands. Recently, the rate was raised to over $200. Go Store it has taken over the company. Communication is only via email. When I called to inquire regarding the rate hike. I was told they do not lock in rates and there will be a raise every quarter or every 6 months depending on demand. I am hopeful that I am able to find alternate arrangements for my stuff very soon. So be prepared for increases if you are planning on using for long term storage needs. Great for temp needs only.

From the owner: Whether you need to store a boat or boxes of documents, our South Street location gives you the…read moreconvenience, security, and affordability you're looking for. Our fenced and gated property provides you with drive-up accessibility to your storage unit to make moving in as simple as can be. With online bill pay, keeping up with your rent will be simple. And, with 24-hour access, you'll never have to wait to drop off or retrieve something from your unit. Let us help you get started today - contact us to make your reservation!

U-Haul Moving & Storage Of Ozark

3 weeks prior to our move we reserved a truck and paid approximately $700 for hiring movers through…read morethis Uhaul location. The day before our move no one had reached out to confirm so we sent a text to Comfort Delivery who we hired through Uhaul. The owner, Thomas Winters, replied to the text stating his moving company had dissolved and he wasn't coming. No one from Comfort Delivery or Uhaul let us know that and if we had not sent a text to confirm the day before, we would have been sitting here on moving day with no help. We reached out to this Uhaul location and Anthony answered the phone. We let him know that the movers we hired and paid for through their website are not even in existence and his first response was to laugh and tell us that yep, they should have let us know that. The owner of Comfort Delivery called us fat c*nts and said we need Jenny Craig for hiring help with our move. When we got there to the Uhaul store to pick up the truck the computers were down and we couldn't fill out the checklist at the store, so now we are just waiting to see if they are going to screw us over on drop off even though we had no option to fill out their checklist on the condition of the truck when we received it and we were given nothing showing the state of the truck when received it.

Technician was courteous and knowledgeable. And the store was extremely clean and organized…read more Overall great experience.

Reliable Storage Solutions

1.0

Anyone considering renting here, I urge you to RECONSIDER!…read more My grandparents have been loyal customers of this storage facility for years. They never missed payments and actually even paid in advance monthly. My grandmother prepaid for the month of May on April 15th. My grandfather passed away on April 23, so we went through and cleaned out the unit on April 24th. We called on Monday April 26th (because the office is closed on weekends) to see about getting the May payment refunded since we no longer needed the unit. The man in the office REFUSED to refund because "the check already cleared the bank". He would not provide a name or number to call his supervisor or owner of the facility. We called another location only to find that he had already talked to them about us and so they also refused to provide any contact information, or even the last name of the man in the Ozark location. Only once we left a comment on their Facebook page did they respond in a helpful tone asking us to DM them. They called my grandmother directly from a restricted number and left a voicemail saying that they would not refund the May payment because we did not provide a 15 day notice per the contract and they couldn't give us special treatment...even with the extenuating circumstances of a DEATH in the family. We were not asking for anything other than a return of the prepaid $48 for a unit that will be sitting empty now for that entire month. A slap in the face from a facility that never fixed the door that was broken for almost a year, regardless of it being brought to their attention more than a couple of times. It's clear that they do the bare minimum maintenance because there was also barbeque sauce smeared all over the door handle and pin pad that had been there so long it was almost dry...but not quite because it ended up all over my hand. Customer service 0/10 Maintenance of property 0/10 DO NOT RENT HERE.

Buyer BEWARE. Expect numerous roof leaks and ruined property with owners who couldn't care less. On…read morethe up side, after your property is ruined they'll raise your rates twice in under six months. There is zero customer appreciation by the ownership. Rent at your own risk, and expect the rate to continue to climb.

My Movers Moving & Storage

4.2

(24 reviews)

Came to my home to give me a quote. Never heard from them again. No quote. No response at allread more

The contact at My Movers was friendly and got me an appointment right away. the two men who moved…read morethe furniture were courteous and efficient. I was very pleased with the service and the way in which everything went so smoothly!

Two Men and a Truck Springfield

3.2

(32 reviews)

HORRIBLE COMPANY. We were told one price over the phone and when the final bill came, it was more…read morethan what was quoted. They make you sign before you get the actual bill so they can do whatever they want with the price after you have signed. We tried talking with them and were just quoted standard policy, horrible customer service. Requested a supervisor call back....got nothing. The only positive about this company was their guys who showed up to move our stuff. They were very nice and worked very hard.

We hired Two Men and a Truck for our move 27 March (packing), 28 March (moviing). Everything when…read morewonderful, Rory was leader of the team of Tay .and Max. I would definitely ask for them if I move again. Dakota worked with them on the 28th and he did a wonderful job being new. One thing that amazed me was the money we paid. Great job !! Bob and Paula Ortendahl

K and C Enterprise

Kenny was very accommodating and helpful for our special situation. We really appreciated it and…read morewould call them again.

We had a moving emergency. We had to get three very large pieces of furniture to move in 24 hours…read more The furniture was expensive and sentimental, as it belonged to my grandmother. Kenny took the greatest care with our stuff, moved it within our time frame and was incredibly friendly and professional. We will definitely use him again.

Mad Dawg Moving

3.7

If I could give zero stars I would. They totally destroyed our family heirlooms. Such a poor moving…read morecompany. Movers did not cover any of our wood furniture and piles everything on top of it without any covers or plastic. These are things that can never be replaced. Then they sent a repair guy to try and fix it, had our stuff for 6 weeks and it looks like he spent maybe an hour on the repairs. Absolutely disgusting. Never trust a moving company that doesn't do an inventory or has to rent a uhaul to do their moving. Also destroyed 2 500 dollar mountain bikes that were brand new, by the time we noticed that it was too late. Do not use this horrible company!

Cannot say enough positive things about Mad Dawg Moving but will try anyway! Scheduling was really…read moreeasy (but they book up so call well in advance) and the guys showed up on time and ready to go. Quotes for service were accurate and they finished on time. They confirm ahead of time and call when on their way. The guys were super friendly and helpful and fast. We did two PODS delivery offloads and they were always careful and asked questions. We had a lot of fun actually and they are local so had great advice on the area. Moving is hard enough and they made it so much easier. Cash only, just FYI. Will definitely use Mad Dawg again and highly recommended them!

The Junk Pirates

The team they sent to pick up 20 years of garage and shed build up were AMAZING! Both young men…read morewere respectful, followed direction, cleaned as they went through both areas. The Junk Pirates offers reasonable pricing for all that they picked up. It's extremely hard work with heavy lifting and no complaints. Appreciated the positive attitudes of both young men.

Paul was very attentive to our needs, punctual, and professional. He went out of his way to…read moreaccommodate. We just purchased a home that was supposed to be cleaned from top to bottom before closing. So imagine our disgust when we showed up with all of our belongings to a house full of the previous owner's trash and personal items and it has not been cleaned in years. Shiver me timbers!!! Junk Pirates quickly came to our rescue. They not only hauled off all the junk, they cleaned the shop, shed and garage to be almost as good as new. We are very pleased with this service. Thanks a bunch. Ahoy me hearties!!!

Heartland Storage - selfstorage - Updated August 2026

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We had an extremely large, month long job that Junk Grabbers did for us. It required major junk…read moreremoval, demolition and removal of old structures. Extremely professional and kept us informed the entire time. they took care of all the paperwork and permits. They met with us several times during the project either on site or via phone or text. They also provided photos and video of the project progress throughout the job. They went above and beyond our expectations. Would 100% use their services again.

Best Storage

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CJ's Lawn & Landscape

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Doty Trash Service

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Terrible customer service and expensive. Increased their prices from $157 to $171 without notice…read morejust took it out on autopay. if they miss your trash you have to wait to get it picked up until the following week but if you cancel they will be sure to pick it up the next business day.

T&F Tree & Stump

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IHaul

Ryan moved us again today. Wish there was more than 5 stars I could use in this review. He is…read morehardworking, honest, reliable and reasonable. Don't hesitate in calling him. He is awesome. By the way he came back and cleaned our place for us. Great job, sparkling. He is the best.

He may have been reasonably priced, communication was horrible. I texted him the previous night…read morejust to reconfirm arrival time of truck for 10 am the next morning. I woke up to text that he was still trying to find someone to help him move! We already have one moving company the previous weekend back out. There may have been family circumstances arise in his family but, to not communicate with your client until last minute was unacceptable.

Gott's To Go