Billed for service when no one came out. Billed for services…read morenot performed, when no one came out Multiple calls with service manager, branch manager and customer service to resolve this and no refund for the fraudulent charges. I called my bank and contested the charges and they put a stop on future charges from Orkin, but I doubt I will ever see my money back.

Show up for scheduled service call, return last 5 calls. Obviously when we were told they would…read morehonor their bat warranty it wasn't true and now ghosts us. 19 days since scheduled appointment to fix 3 rd go around with bats. $8000 later. Will never recommend and will cancel our current service.

Very friendly and helpful. Family-owned business so everyone seems to be focused on doing their…read morebest. I've spoken to both office admins/schedulers as well as two of the inspectors. Everyone is the same... friendly and helpful. Treatments are in progress at this time but am confident they will do their best to help eliminate the fleas problem.

From the owner: For amazing pest control services at a price you can afford, give us a call today. You deserve a…read morehome that you can be proud of and we intend to make sure it's exactly what you want!

Dealing with Alias was an overall wonderful experience with something that started out very bad…read more I had ants in my condo for years but it was not until this winter that they got to be really invasive. I asked a friend for a recommendation and they suggested Alias The Buman. I called right away and spoke to a very helpful lady who answered all my questions. After booking an appointment for a couple days later I received a text reminder of my appointment. The appointment was only a two hour window. If I recall correctly they showed up 15 minutes into that two hour appointment. Cody came out and was really polite taking off his shoes even though I didn't ask. He asked a few questions and told me how ants get inside and what he was going to do to help solve my problem. He patiently let me explain all my concerns and assured me things would work out. He sprayed a safe application inside and out all around my condo unit. Letting me know if we saw any more ants in the next 7-10 days he would be back out for free. I noticed an improvement immediately! By the next day the number of ants we saw was drastically decreased and by day 3 we did not see any ants. As of this review we are almost a week in but I am totally happy with the service. How long it lasts is to be determined but he did tell me to expect this to keep things under control for a couple months. Great people to work with and they were very up front with what they will do and what I can expect from their service.

Alias the Bugman for the win! I reached out to Alias the Bugman via email on a Sunday afternoon re:…read morea spider problem at our house. Within a few hours I received an email back about when they could come (several dates/times) and take a look at the problem. They also explained the treatment process. Within the week they had a technician to our house. Appointment could have been sooner had my partner and I's work schedules allowed. Part of the treatment involved coming into our home, so one of us needed to be present. There's also a 2-hour arrival window, so you, the client, must be flexible. The technician arrived and treated the problem areas. We've been spider free since (about 3 weeks). The cobwebs were getting to be a bigger problem than the spiders and we haven't seen many since he left. Alias also completed a pest inspection for us before we moved into our home this spring. Recommend!

Does a wonderful job, very knowledgeable, would use Gary again!! Great rates!!! Return calls in a…read moretimely manner. Gary installed my cabinets and sink, beautiful work!!

From the owner: It can be stressful dealing with a pest infestation. You'll never feel fully comfortable or safe…read moreuntil your pest problem is dealt with properly. Just Us Pest Control and Handyman Services will help you reclaim your home. We offer a wide range of pest control services, including inspections and treatments. We'll figure out the extent of your infestation and move forward with the proper treatment.

This is not a reputable company. They do not stand behind their work, but take hundreds of dollars…read morefrom customers for warranty fees. Find another company to treat your pests.

From the owner: Do you have bed bugs, termites or other pests? Are You Looking for Pest Control Services or a Home…read moreInspector in Cedar Rapids, IA? Springer Pest Solutions, located in Cedar Rapids, IA, is Eastern Iowa's leading pest control and termite inspection experts. All of Springer's pest control work is covered by a warranty and is done by people who are trained, certified, bonded and insured to control the pests in your home or business. If you have bed bugs, termites, cockroaches, ants or other pests in your home, trust Springer to help get rid of what's bugging you. Located in Cedar Rapids, IA, Springer Pest Solutions serves Eastern Iowa, including Cedar Rapids, Iowa City, Hiawatha, Marion, Coralville and other surrounding cities and communities.