This entire process was made easy by Jack and Miranda. I had a very small project, and they took it…read moreanyway. - I am sure this project wasn't even worth their time, but they did a fantastic job. KD was able to match my existing cabinet and hardware perfectly. They sourced the granite from Classic Granite and Marble, who were also great. KD u Is an honest kitchen contractor and so plan to use them again.

We got our kitchen done by Dr. Kitchen's. We're generally happy, but the floor is uneven thanks to…read morethe contractor Dr. Kitchen's suggested. You can literally place a can on the floor and it rolls down a bit of a slope. Dr. Kitchen's isn't A+ when it comes to communicating with clients once construction has started. We had to keep calling and emailing to figure out when a specific task would be rescheduled.

I ordered a 4 piece set of brown poly stone tall long legged jazz band musicians from bed bath &…read morebeyond. They delivered 1 piece of the set and said that they delivered the set. I paid over $155.26 not just for 1 piece but for a set that they had advertised. I am so disappointed in this.

I placed my order on 12/4/2020 for two items a Cuisinart Coffee Maker for Pods and Google…read moreChromecast with Google TV and my coffee maker was supposed to be delivered same day & was NOT. Now my Google device should have been received by now and won't ship till tonight 12/14/2020. COVID-19 DID NOT CAUSE THEM TO NOT HIRE AMERICAN CUSTOMER SERVICE OR GIVE ACCURATE SHIPPING TIMES, delays can be factored in but are not, even same day order was not given to Shipt until after midnight, even then it was ONLY BECAUSE I CALLED SHIPT that they new about it!

I've done business with mosaic now for a few years and have always had a great experience with…read morethem. All the staff is extremely professional and knowledgeable. All of my customers love the 1 on 1 design consultations and have been very patient with those difficult customers of mine until they found something they were happy with. I'm also impressed with how the staff here isnt stuck in the "not my job" mindset. If a particular designer was busy or off that day another one was ready to help even so there wasn't any delay on a job. Even the guys in the back have come out to the showroom to help people look at tile when it gets really busy. As far as the guys in the back this company has an all-star team back there. These guys hustle! There isnt a lazy person in this place. They will even help load your vehicle. Especially now with their curbside options you dont even have to go inside to pick up and order. Because of the level of service they offer that's unmatched by any of the multiple competitors here I won't even do business with other tile shops. I mean why would I want to do business with the 2and, 3rd or 10th best?

I was working within a tight budget. Brandon showed a selection of tiles that suited me personally…read morewhile still keeping within my budget. The service area kept me up informed of dates I could pick up supplies. Just a great group to work with.

ARTISTIC DESIGN outshines others in the industry. They understand the value of customer service…read moreand are conscious of giving their clients the best! They even provide the capability to watch their artisans at work through a glassed in window to their workshop! Lots of inventory on site to help with ideas and answer questions. It is so refreshing in this day and age to see a business who values customer service. Top notch Company. Thank you!

Wonderful outfit to deal with. Quality, expected, timely results. Appreciated how easy they were…read morewith adjusting the order and schedules. Made sure the customer was satisfied. Highly recommended

This is the absolute worst place to order cabinets. When ordering mine they ordered the wrong color…read moreand refused to expedite the right cabinets so my job took longer than was needed. They also tried to blame their mistake on me saying I ordered the wrong color which I did not. No compensation was offered for their mistake. This is not good business to deal with at all.

Cabinets were delivered quickly. That said you get what you pay for. Soon after installation, a…read morecouple of doors let loose at the hinge, the kitchen cabinet jury rigged to be a bathroom cabinet front panels shifted and I noticed that a very prominent bottom panel of my kitchen cabinets was split by a nail. The jury rigging of the bathroom cabinet was never fully explained to me. When I called to complain, I found myself giving support to this company's very unprofessional salesperson. Appealing to corporate did not produce satisfactory results either. With a plethora of other options in the city of Richmond, I would go somewhere else.

Great Company! Very knowledgeable…read more I have not had the chance of using this company for my own home, but as a local insurance agent, I have worked with them plenty, and now refer them every chance I get. The owner knows the insurance industry inside and out, so when it comes to knowing exactly what is covered in your homeowners policy, he knows his stuff. It makes my job a lot easier working along with them and it helps the customer tremendously. No more "call your agent and see...." I cannot tell you how many times a customer has called me panicking due to a fire/water loss, and RVA Restoration has arrived to their home right away to start the process as well as help a customer calm down from the shock of their home damage. While a homeowners claim is rarely fun, and rarely as fast as the customer would like....(new kitchen now!) every one of my customers has loved the final outcome. I have worked with all the large mitigation companies in the area, RVA Restoration is by far the fastest to the scene and always does top notch work.

Our house was a total loss from a fire. The best decision we made during this complicated time was…read moreusing RVA Restorations. They empathized and really cared about what we wanted for our home in the rebuilding process. We were able to take our time and never felt rushed to make up our minds about reconfiguring the home or deciding on something such as the finishes. We would also like to add that they really know their way around all of the intricacies that the insurance company can sometimes make even more difficult. These guys our great. They truly delivered on our dream home!

RVA Choice Kitchen And Bath did a full Reno of our master bath last year. We had a recent problem…read morewith the tub drain and Davy came out, assessed the situation, and Fixed It! Thank you Davy

From the owner: RVA Choice Kitchens and Bathroom of Henrico, VA, specializes in beautiful kitchen and bathroom…read moreremodels. Our licensed contractors listen carefully to our clients' needs to create the remodels of their dreams. We also offer custom cabinetry and closet organization. We pride ourselves in our quality work and our excellent customer service. Call RVA Choice Kitchens and Bath today to get started. Since we began the company it has been our mission at RVA Choice Kitchen & Bath to have every customer recommend us. History has shown that if we create an outstanding experience for you that exceeds your expectations from that moment you walk into our showroom to the completion of your project, you won't be able to help but talk about it. But in order for you to have a great experience, it has to be more than a showroom, one-stop shopping convenience and the finest products lines. We have to have the best people and processes to provide it to you. Our company and culture has been designed with you in mind. Our processes, computer systems and our people's focus on kitchens and baths will make your experience positive and fun. Whether you are building a high end kitchen or just updating a rental unit, you should be confident that RVA Choice will make it an experience that you can't help but talk about. All great designs begin with a single dream. Your dream. Our people are ready for your questions and ideas...

I am SO happy with my bathroom countertop. Melissa helped me. She found a remnant of Silestone…read moreStellar Snow in the Tile Courtyard. I was thrilled. I'd seen a sample of it at Home Depot, but my project didn't meet their minimum. Went to another shop in Powhatan; they were super nice but a bit pricey and their product was a fabricated copy. (I wanted Silestone for all the right reasons.). What really impressed me: 1) Melissa didn't charge me for the circle cut out I wanted in the top left corner - (for trash!); 2). Gonzago was so polite, knowledgeable, patiently measured and convinced me to get the matching backsplash. Glad I did. and lastly, 3) The install team was polite, efficient and filled in the glue where I thought more was needed. (Keep the lady happy!). I've referred Melissa and team once. Hope I can do it again. Thank you, ASD.

I had hired Absolute Stone Design in the fall of 2025 to repair an issue with my granite counter…read moretops having an uneven seam. They sent out two guys to repair my countertop. Only one of them spoke English. None the less, they were able to fix the issue. Fast forward to February 2026 and the issue with the uneven seam returned. Apparently, the fix didn't stay. Spoke with Renee at Absolute Stone Design and explained the issue. They sent two technicians to my house to repair the issue. This time neither one of them could speak or understand English which made it very difficult and problematic to explain what needed to be done and what my wishes were. Me and the technician ended up having to use a translator app on our phones to communicate which was quite time consuming and only prolonged the issue of getting my countertop fixed. After 20 minutes or so of back and forth trying to explain what the process was and what my expectations are the technicians began working. They put some sort of device that straddled the seam and using suction moved the two different sides of granite to make the seam even. The whole process took a little more than an hour. Once they were done, they seem to pack up their stuff in a hurry and left. Now my wife and I didn't stay in the kitchen the entire time and watch them work. Once they left, my wife and I went to dinner. Once we came back and closely inspected the work, that's when we found the damage to our countertops. They had put a hole in our stone and tried to cover it up by putting some kind of filler in the hole hoping we wouldn't notice it (see pics). I was able to scratch out the filler with my fingernail. I went to the Absolute Stone design office and spoke to the owner and explained the issue of what happened and showed him the pictures of the damage. His response at first was denial and then asked me how do I know that wasn't there before they started work. Then he tried to explain how the stone is old and brittle. He tried to explain away a couple of different excuses so as to avoid responsibility. After a little further explaining my position and how I don't buy his excuses I advised him that I am not paying the $300 fee he wants for the work as I am not paying them $300 to come to my house and damage my granite and then not offer to fix it. The owner was OK with that. He also advised me that he would speak with Renee about the issue and someone would be getting back with me the following week. That didn't happen and no one called me. Only after I received an invoice in my email (about a week later) did I call them back and speak with Renee and explained again what had happened. I could tell from our conversation that no discussion was had between her and the owner. I also advised her that I was not paying the $300 to them after they had damaged my granite. She understood and was OK with it. Now here we are a few weeks later and I get a call from a young girl at Absolute Stone Design inquiring about the $300. I again had to explain to this young girl what took place and for her to speak with the owner and Renee. I also explained that they sent two technicians to work at my house and neither one could speak or understand English. Her reply both shocked and surprised me as she said in an indignant manner that "I don't see what that has to do with anything..." and before I could explain, she hung up on me. Having been treated like this by Absolute Stone Design, I would not recommend doing business with these people as they are not very customer focused and apparently are OK with sending technicians to fix your problem without even being able to communicate with you should you have concerns or questions. And it appears that their staff are not properly trained on how to provide quality customer or show any empathy towards a customer who has experienced issues with their work nor do they seemed concerned in any way on offering to make it right. Buyer Beware!

When you are in need of indoor or outdoor flowers this is a great choice. There is plenty of…read moreparking. I saw a vast amount of flowers I had never heard of but truly enjoyed each and every flower. I enjoyed the smiling faces and offers of assistance from the staff. If you are unsure of how much to pay, there are several clearance sections to check out. Kudos to Taylor who was a joy in setting up my account.

Equally impressed and underwhelmed. Amazingly beautiful…read morefacility - beautiful assortment of stock - both plants and hard goods. That would be a 5+. Service was disappointing, very disappointing. Not one bit welcoming nor friendly. I made a specific detour on my way home to NoVA to stop in and was made to feel foolish for being excited to be there. I removed the photos because they seem to be drawing positive attention and that was not my intention. I am also removing one star since there hasn't been any response from management. Do better.