Dr. Rosario is a great surgeon and the surgery schedulers Catie and Mahad were so efficient in…read moregetting me scheduled! I highly recommend anybody looking to have an ENT related surgery to see Dr. Rosario

Dr. Inell Rosario is the best. My daughter had never had surgery and was concerned. She repaired…read moreher deviated septum and sinus issues. Dr. Rosario explained the entire process and recovery time. She explained what the results could be ideally but also explained the possible complications since she had broken her nose multiple times over the years. She was willing to schedule out 6 months in advance to work around college schedule. Dr. Rosario went above and beyond to fit in all follow up appointments before she had to return to school. Once the stints were removed a week later my daughter could breath unlike she had been able to for years. The staff at Greenway Surgery Center were great, answered questions and very organized. The Andro administrative staff were the only challenge. The financial staff was great and responsive. The schedulers got messages mixed up, paperwork and communication all that last minute as office was closing for the weekend. It made us concerned for the actually surgery but Dr. Rosario called us on the weekend and even gave her personal cell phone number if there were problems.

Took my scooter in to be evaluated and reconditioned. The arms needed to be tightened up and the…read morebattery replaced. Also just wanted it to be safe. Jackson had my scooter for over four months (not during Covid). They said they changed the batteries, but no difference was seen. I was also billed for a trip of which never happened because we picked up the scooter ourselves. They did not tighten up the arms like I specifically asked them to. The receipt that they sent home had no dollar amount, probably because it was a waiver program. A company with integrity would cross their T's and dot their I's and complete the paperwork in its entirety. They don't return my phone calls when I inquire about what work they've actually completed We will never work with them again.

My brother ordered a wheelchair, but was in the hospital before it arrived, and a few weeks later,…read morehe passed away. Jackson will not refund his payment after 4 months unless we would accept less money for the chair, which is new, unused and at their store. They do not return or take my calls. At one point I was told they left my brother a message, but by then he was not only very ill, in the hospital, AND his phone was never set up to take messages. It seems an ugly way to treat a sick and dying customer.

My husband said we will look for a new ENT next time I need one. These doctors were a joke…read more Smith never recognized I had a cyst in my ear. Becken found it but he had the hands of Frankenstein. I never was in so much agony from a simple ear cleaning! Try somewhere else or ask for a different doctor other than these 2 jokers.

What an Amazing experience! I went to two other places for evaluations and my experience here was…read morefar and above the others. The results were explained in a way I could understand and the customer service was amazing! Once I tried my hearing aids I was stunned by how much they helped. As a doctor and trainer I can't recommend this office and product enough!!! Special thanks to Kim and Diana Mark

Good quality device and excellent, professional staff…read more I had a car accident where the air bag deployed and I lost most of my hearing in my left ear. I tried cheaper hearing aids from a bog box store and all it did was amplify all the sounds around me. I could hear everything, but had difficulty understanding anything. After months of frustration, I went to the store in Burnsville. Absolutely no pressure to buy, but they offered me to try the device for one week. While my hearing will never be what it was, I no longer feel isolated and confused because I finally can tolerate pthe noises of life and more importantly understand regular conversation and television again. Kim is absolutely great.

Went to SoundPoint to get my hearing aid, which had quit functioning, repaired. Received…read moreconflicting information regarding the qulity of my current hearing aids and was told they would need to be send in for a battery replacement. They wanted to send in both hearing aids even tho just one wasn't working with a charge for each. Upon its return, was told needed an appt to "pair" the returned hearing aid. Went to office, receptionist gave me the non-charged returned hearing aid and told me to finish charging it at home and follow the instructions "on the website." Still not working. Called for an appt. Message left on my voicemail this office does not have equipment to do this pairing. Called for itemized statement for work paid for but not completed. got another voicemail from "home office" that this office does in fact have equipment and make another appointment. $300+ and still not working NO WAY!! BEWARE!

Kathy Young is an extremely knowledgeable and trustworthy provider! My father recently visited the…read moreBurnsville SoundPoint office and was treated with the highest care and attention. He will be recommending Kathy and SoundPoint Audiology to his co-workers and friends and is extremely satisfied with his hearing aids!! Thank You Kathy & Carrol for going above and beyond in ensuring top patient care and satisfaction!

I would not recommend . said I had too much wax in my ears to do a proper hearing but she anyway…read moreshe said that she shouldn't adjust. My hearing aids and I get my hair straightened but then I'd have to have another test. She wanted to charge me $40 to program my hearing aids to my phone. A couple weeks later one of my hearing aids went bad and they charge me $40 to bring it in, $325 to get it repaired, and then another $65 to pick it up. All they really want is your money.

A procrastinator of my hearing loss from over 30 years ago due to punctured ear drum. Took the leap…read moreto have my hearing retested under my insurance and desiring to put an end to" can you repeat that ? Missing words in conversations and so on. Made appt in June, process explained, hearing tested both ears in sound booth by Tessa in depth to determine what my loss was, how much was lost, determining % in both ears. Hearing loss correlated to dementia. Did you know? The cost with insurance $2000 and I bought top of the line: both ears so that I would truly hear again! There are lesser price options. Fitting was about 1 hour and all my options explained as to how to use the Sound Hearing app on my phone to control volume and balance of both my ears. They fit behind my ear with transparent cable and tip for each ear You can get free programming of up to 6 environmental possibilities like live music, reverberant rooms, sports, strolling, TV, Universal and more. I made a two week followup appt to tweak my programs yo better hear female voices snd T V. I recommend at two weeks to ensure you get your best found early. They come with ear tips, cleaning tool, charger and USB, instructions etc. You can email questions at any time or call but they do get booked ahead I have 1 year free service and 3 years warranty. I set up my first year of appointments right away so as not miss free maintenance, cleaning, etc. Tessa my doctor snd Kathy the admin do an outstanding job or providing a warm and caring environment. I felt I had the best and my quality of life renewed in controlling all aspects of my hearing forever. The downside? People who knew you when you could not hear keep saying" did you hear that?" I highly recommend them Located behind Menards on Nicolette Restrooms in corridor; set parking stalls for Sound Hearing; enter on the east side doors; beautiful shared foyer with fountain and greenery. Rental car service is also here If you have long hair it will require you buy outside of this business hearing aid holstered and ear cuffs to secure to your ears. I almost lost mine due to hair caught in my sunglasses. Don't look back. See if your insurance covers and change get your life today. Once you hear your world opens up!

Dr. Chris Tolan has an excellent and authentic patient manner. He is positive and listens well to…read morehis patient's concerns. He is also an outstanding surgeon. The results of my two facial surgeries are very good, and the scars are negligible, which is important for a facial surgery. I could hear the interaction between Dr. Tolan and his surgical staff during my second surgery. They were professional but light-hearted, and demonstrated an interactive team approach to the entire surgery process. I was also informed of costs upfront, and details of the billing. That was refreshing. The clinic is well run, appointments usually run on time, and Dr. Tolan spends the requisite amount of time with each patient. I never felt rushed, and was treated courteously by staff and nursing. Seeing Dr. Tolan did restore my faith in the medical profession. I have not had such a positive experience at other clinics and during other surgeries. I am also a health care lawyer so I tend to be a bit critical. I highly recommend Dr. Tolan and his team.