I upgraded my hearing aids after about 3 years, and I really love the new ones. I was able to try…read morethem before buying, and that test wear cemented the deal for me. I hear so much better with the new Starkey aids. Jim is very responsive and worked with me to get the best fit. I really appreciate the person care and the follow-up.

Excellent professional and personal help with hearing aids. Jim Grant goes the extra mile to help!…read moreI highly recommend this place for testing your hearing, recommending brands of hearing aids, and helping maintain them. He also made a house call to help reconnect a streaming device that sends TV audio directly into my hearing aids!

Dale and his team are top professionals in all things about the selection, use maintenance, and…read moresupplies related to hearing devices. I always evaluate a company based on how they are after the sale, and Dale and his staff are the best at helping me with any problem or any need. I have relative to my Hearing on an ongoing basis. If you are considering getting hearing aids, I highly recommend them!

sadly we made an appointment and told the receptionist that my step mom had medical assistance…read more then a week later the day of her appointment we get a call canceling her appointment because they don't accept Medicaid patients. my step mom had made a medical ride appointment from Delano with a 3 day advance now she has to cancel the day of. very poor customer service. if that is their policy the front desk should know it and let the potential client know immediately. I would give them no stars if I could. notice should have been given last week not day of. so disappointing!

Marshall Rosner at Sonus has been my hearing care professional since 2014…read more The Starkey hearing aids that he fitted me with have been outstanding and his service is great! I highly recommend Sonus hearing care professionals to anyone who needs hearing aids or just thinks that maybe they're hearing is getting a little weaker.

I came in to receive new wax guards and service for my family member's hearing aids. The staff was…read morefriendly and responsive, and made sure all my questions were answered thoroughly. I highly recommend Family Hearing Solutions to any individual seeking hearing care or service.

Multiple issues for a one star rating. Type of care was sub standard care quality was well below a…read moreprofessional audiologist delivers. I paid $5500 for my mom 78 and after multiple meetings we had to go another professional in Osseo. There were too many issues to comment too. My only suggestion ask for an actual degree, training as a doctor vs a simple HIS certification as this saved our investment by going to an actual certified trained audiologist.

Honestly, I was hesitant at first to visit Doctor Decibel's for some custom IEM ear impressions…read more This was partly due to the fact that were limited reviews (especially on yelp). After visiting Dr. Analise, I am trilled to be leaving a great review. When I reached out, the communication was friendly and personable. It helped to ease my mind about visiting. When I got there, Dr. Analise was very nice and has a ton of experience with custom in ear monitors. She helped point me toward an IEM that would work for my specific situation and was very kind to offer me information about the different models. They are even helping me order and ship my IEMs to me. Thank you Dr. Analise and Nic - I'll be coming back for my next pair, and the next after that!!

Ani and Nic were very professional and I had a great time getting my ear impressions. I just got my…read moreER25's and they are fabulous! I can't believe I waited this long for an incredible listening experience.

I would not recommend . said I had too much wax in my ears to do a proper hearing but she anyway…read moreshe said that she shouldn't adjust. My hearing aids and I get my hair straightened but then I'd have to have another test. She wanted to charge me $40 to program my hearing aids to my phone. A couple weeks later one of my hearing aids went bad and they charge me $40 to bring it in, $325 to get it repaired, and then another $65 to pick it up. All they really want is your money.

A procrastinator of my hearing loss from over 30 years ago due to punctured ear drum. Took the leap…read moreto have my hearing retested under my insurance and desiring to put an end to" can you repeat that ? Missing words in conversations and so on. Made appt in June, process explained, hearing tested both ears in sound booth by Tessa in depth to determine what my loss was, how much was lost, determining % in both ears. Hearing loss correlated to dementia. Did you know? The cost with insurance $2000 and I bought top of the line: both ears so that I would truly hear again! There are lesser price options. Fitting was about 1 hour and all my options explained as to how to use the Sound Hearing app on my phone to control volume and balance of both my ears. They fit behind my ear with transparent cable and tip for each ear You can get free programming of up to 6 environmental possibilities like live music, reverberant rooms, sports, strolling, TV, Universal and more. I made a two week followup appt to tweak my programs yo better hear female voices snd T V. I recommend at two weeks to ensure you get your best found early. They come with ear tips, cleaning tool, charger and USB, instructions etc. You can email questions at any time or call but they do get booked ahead I have 1 year free service and 3 years warranty. I set up my first year of appointments right away so as not miss free maintenance, cleaning, etc. Tessa my doctor snd Kathy the admin do an outstanding job or providing a warm and caring environment. I felt I had the best and my quality of life renewed in controlling all aspects of my hearing forever. The downside? People who knew you when you could not hear keep saying" did you hear that?" I highly recommend them Located behind Menards on Nicolette Restrooms in corridor; set parking stalls for Sound Hearing; enter on the east side doors; beautiful shared foyer with fountain and greenery. Rental car service is also here If you have long hair it will require you buy outside of this business hearing aid holstered and ear cuffs to secure to your ears. I almost lost mine due to hair caught in my sunglasses. Don't look back. See if your insurance covers and change get your life today. Once you hear your world opens up!

Went to SoundPoint to get my hearing aid, which had quit functioning, repaired. Received…read moreconflicting information regarding the qulity of my current hearing aids and was told they would need to be send in for a battery replacement. They wanted to send in both hearing aids even tho just one wasn't working with a charge for each. Upon its return, was told needed an appt to "pair" the returned hearing aid. Went to office, receptionist gave me the non-charged returned hearing aid and told me to finish charging it at home and follow the instructions "on the website." Still not working. Called for an appt. Message left on my voicemail this office does not have equipment to do this pairing. Called for itemized statement for work paid for but not completed. got another voicemail from "home office" that this office does in fact have equipment and make another appointment. $300+ and still not working NO WAY!! BEWARE!

Kathy Young is an extremely knowledgeable and trustworthy provider! My father recently visited the…read moreBurnsville SoundPoint office and was treated with the highest care and attention. He will be recommending Kathy and SoundPoint Audiology to his co-workers and friends and is extremely satisfied with his hearing aids!! Thank You Kathy & Carrol for going above and beyond in ensuring top patient care and satisfaction!

Sarah at SoundGate is fantastic. She's very patient, knowledgeable and professional and we've had…read morenothing but a great experience here.

For the past several years, I have noticed I have had more difficulty with my hearing. I finally…read morebroke down and went to Soundgate (Sarah) for a hearing evaluation. Unfortunately, I found out I do have a hearing loss. Sarah was very kind and did a great job of explaining my options. Sarah helped me find a hearing aide that worked for me. It has taken a few months of trial and error, but think I have now found something that will work for me. I am glad I went to Sarah to help improve my hearing and quality of life!