I wish that Dr Christenson could be my primary care doctor. He's kind, considerate, respectful,…read moreexplains things well... and he listens. The office in Maple Grove is very convenient and has its own parking lot making it very easy to access care. I only write reviews when I feel that I have received exceptional care (where I feel like I'm a person who matters, not just a transaction).

August 2025 went in for warranty work with audiologist and she did services above that without…read moredisclosing that information. Then billed us for it. when questioned, they refused to even discuss, just demanded payment.

sadly we made an appointment and told the receptionist that my step mom had medical assistance…read more then a week later the day of her appointment we get a call canceling her appointment because they don't accept Medicaid patients. my step mom had made a medical ride appointment from Delano with a 3 day advance now she has to cancel the day of. very poor customer service. if that is their policy the front desk should know it and let the potential client know immediately. I would give them no stars if I could. notice should have been given last week not day of. so disappointing!

I took my father to see Sean Foley at the Hearing center two weeks ago. My dad, for the last few…read moreyears has been struggling to hear. He has been laughing less and he has a great laugh. So grateful that we had Sean to walk us through the process. You know when you run into someone who is caring, passionate and committed and they are just impressive. That's Sean, I learned more in hour about hearing then in my life time. long story short my dad got his hearing aids today. After Sean toned them to my dads exact needs, my dad could hear, his eyes were filled with excitement. We are so grateful for Sean's care of discussing this issue with my father. For explaining and demonstrating how to use and care for my fathers little miracles. I took my dad and mom to the coffee shop next door and he really started to smile and laugh and give me a hard time. Thanks Sean!

Nobody is better than Kim. 7 years experience with her and still going back. Excellent exams,…read moreterrific explanations, a full range of aids and associated equipment. Why go to a place where you will see a different person who knows nothing about you each time?

Kim went out of her way to help me purchase the perfect hearing aids. I definitely and highly…read morerecommend Hears to U, Hearing. Don't waste your time with anyone else.

My husband and I both saw Dr.Stone in 2020 to have our hearing needs assessed. My husband was…read morealready wearing hearing aids and was curious about new options that might give him even better hearing. I'd already had my hearing tested and wasn't convinced hearing aids would really benefit me. Dr. Stone spent a lot of time educating us on the technology, the options and their pros/cons and the costs. I was able to walk out of her office with two options on loan to try before I made my decision. We have high regard for Dr.Stone.

I had an appointment with Dr. Stone at Affinity because of a worrisome hearing concern. I was truly…read moreimpressed with the knowledge and caring she provided. She thoroughly explained why I was having trouble hearing out of my left ear. Then she tested my hearing in a very professional way. This experience was much better than one I had experienced at my local clinic in Elk River. Great place

I bought hearing aids there in 2020. Audiologist had canned responses, not helpful. Bought…read moreupgradedhearing aids, and they did not adjust them to fit my issue, just essentially off the shelf. In addition, when I was notified about follow up, they were no longer providers for TruHearing. They did not tell me that. Now owned by miracle ear.

Great products, price,value, service and I now better understand the importance of hearing and the…read morebrain.

Took him 4 years to find a review. I was referred to the office via Hear USA.com if I recall, this…read morewas many years ago. Jim offered a warranty on the product that I bought via this online 3rd party and then I tried to file a claim for it. He told me that he should have never offered it. The aid I think was an Oticon and he got me another one but had to agree with them to sell more. At the time I worked near 169 & 394 and his office was the closest that used HearUSA. He can deny all he wants. Does not change history.

Jim took really good care of my father a few years back. He provided great testing and service for…read morethe life of my dads hearing aids up until the time he passed away. I'm currently shopping for hearing aids myself, and after the way my dad glowed about Jim to me you can bet I'll be trusting my hearing care to Jim.

Just getting into 3800 address is a challenge. Not just me, as I ran across others on my long way…read morein asking each other where to go now. * Buildings are poorly marked from parking lot view. I never did see a sign that identified the building as 3800, I went to another address and figured it out. * There are various parking lots with signs telling why you can't park in that lot. *It was a walking maze, I met a woman who was clearly disabled as she could not find a handicapped entrance or easy entrance. * Inside I thought I would look for a cafeteria for a later stop, a few signs said they had one but wasn't clear where it was. Finally saw a sign that said it closes at 1pm. That's still lunch! * Restroom, just tried one, door lock didn't work properly, No soap in container, No hot air dryer, paper towel dispenser out of paper, no hot water. Oh yes there is sign regarding "clean hands are healthy hands". Found my waiting room which was pleasant and quiet and decorated in soft tones. Not much waiting, (I spent so much time trying to find my way it was getting late). I saw a specialist for a not to serious matter and felt rushed. I don't think I spent more than 12 minutes in his care. No one saw me out of the room.

I went in for an annual check up with a new doctor after my primary care doctor at another clinic…read moreretired. During my visit, they told me I needed to do a follow up procedure for a test, which they booked for me during that appointment. After I went to the procedure, they sent me a bill for $2,000 and said it was because I was out of network. Mind you, my original appointment was IN network, so I didn't fathom that the procedure they booked me for would be out of network... had I known that, I would have just gone to Planned Parenthood and gotten the procedure done there for an affordable price? Then I spent the next year calling them and my insurance company trying to figure out why it wasn't being covered, neither Park Nicollet nor my insurance could figure why I was being denied coverage. Eventually I got sent to collections because it was taking too long to sort out, and now it has been a year and a half and I am still paying $100/month to pay off that appointment.