Dr. Chris Tolan has an excellent and authentic patient manner. He is positive and listens well to his patient's concerns. He is also an outstanding surgeon. The results of my two facial surgeries are very good, and the scars are negligible, which is important for a facial surgery. I could hear the interaction between Dr. Tolan and his surgical staff during my second surgery. They were professional but light-hearted, and demonstrated an interactive team approach to the entire surgery process. I was also informed of costs upfront, and details of the billing. That was refreshing.
The clinic is well run, appointments usually run on time, and Dr. Tolan spends the requisite amount of time with each patient. I never felt rushed, and was treated courteously by staff and nursing.
Seeing Dr. Tolan did restore my faith in the medical profession. I have not had such a positive experience at other clinics and during other surgeries. I am also a health care lawyer so I tend to be a bit critical. I highly recommend Dr. Tolan and his team. read more