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    Hearing Doctors - Cascades

    3.4 (5 reviews)
    Open 8:00 am - 5:00 pm

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    Zounds of Sterling

    Zounds of Sterling

    1.5(2 reviews)
    0.5 mi

    THIS IS NOW CLOSED!!!!!!!!!!!!!!!!…read more It was so nice to be shopping in the area and see the office empty and a sheet of paper in the window with a phone number on it. You would think that they would at least have sent their current customers a notice that this office was closing. I guess spending your hard earned money does not get you any respect from this company Travel to the Leesburg office for service (maybe) Buy a new set of hearing instruments from them DEFINITELY NOT I guess if it ZOUNDS too good to be true it is.

    I had the opportunity to meet one of the owners and Shawn the audiologist at a pharmacy in…read moreLeesburg, Va. I had a free hearing test and made an appointment to go to their Leesburg office to be further tested and fitted with hearing aids. As much as I really loved the hearing aids and how great they felt, the customer service during that time was completely unprofessional. After being there for 3 hours (when it probably should have taken an hour at most), I reluctantly left without purchasing anything because I honestly didn't trust that I would get decent service when needed. It had nothing to do with the time spent there; it had to do with all of the shenanigans that went on while I was there. The odd thing was that even though I walked out without purchasing, I was not contacted again for a month, more than enough time for me to go elsewhere, so they were clueless as to how horrible the service was. Its been awhile since I went but I had been meaning to post this to forewarn others. Now I see they've closed the other office and didn't give anyone notice that it was closing. I'm giving this place 2 stars because the hearing aids I tried on were great, but I have no idea if they would continue to be great and while everyone was really friendly, the actual service was completely unprofessional. I still shake my head thinking about it.

    Sterling Family Practice

    Sterling Family Practice

    2.7(51 reviews)
    0.5 mi

    I used to take my daughter there to see Stephanie Jennings. I did like Jennings. She…read morewas....assertive. I didn't mind it because I can be too, but my duaghters mom did. You can imagine why. Anywho, I'm upset and annoyed that SFP stopped accepting insurance. My first reaction was to leave a one star review, but that would not be fair. I believe they have their reasons. Many insurance companies do not align with, or support the type of care SFP provides. I do. After reading the negative reviews, I noticed a consistent theme: people felt disrespected, inconvenienced, or emotionally frustrated. That reaction is understandable. No one likes wasted time, and appointments should be honored. Personally, I have not experienced delayed appointments. What has changed is that appointments are harder to get, and that is worth asking why. Some reviewers were upset about receiving results over the phone. I actually prefer that. Preferences differ, and that matters. Could bedside manner improve? Yes. I agree with that criticism, and I won't defend it. There is room for improvement. That said, let's consider the nature of this practice. Imagine a doctor telling patients that improvement requires an alternative protocol: supplements, timing, lifestyle changes, and long-term commitment. No magic pill. No instant results. Some patients respond with "that's too much," "that's too expensive," or "I can't do that." If a practitioner truly believes in their protocol and practices with integrity, it is reasonable to say: if you are unwilling to follow it, this may not be the right place for you. Health requires time, effort, and maintenance. Proactive care is very different from reactive care. That difference often separates one star reviews from five star reviews. So ask yourself: why do people choose this practice? Is the alternative better, or simply more familiar? Where do your values lie? Are you proactive about your health, willing to research and participate in your care, or do you expect doctors to have every answer while making you feel comfortable along the way? This is an alternative practice for people who are dissatisfied with mainstream medicine. It is not for everyone. No doctor, primary care provider, alternative practitioner, or specialist has all the answers. That is precisely why SFP blends approaches, though it clearly leans more alternative than conventional. Choose wisely. Do your research. Think critically. As for service: service is declining everywhere, not just here. Expectations are high, patience is low, and social media amplifies dissatisfaction. Criticism is valid when it is constructive, but perspective matters. This practice works for people who understand what they are signing up for. If you do, you may find real value here.

    This place comes highly recommended... people absolutely love them. Then they stopped taking…read moreinsurance. Which I get , insurance puts up too much of a fight, they lose too much money. So now, you're paying out of pocket. But they are still trying to run like they take insurance. Ridiculous long wait times. Like insanely rude long wait times... online tele visits... Dr was over 30 minutes late and didn't even apologize. Every time I've been in that office, ppl are pissed, asking how much longer. You have the front desk girls loudly gossiping, then when someone gets upset about waiting they shift to talking in Spanish. They do actually take their time, you don't feel rushed, they listen... But I think they need a system and put the patient first, our time is valuable.... Our money is precious!

    Hearing Doctors - Cascades - hearingaidproviders - Updated May 2026

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