I was referred to Dr. B by my general dentist after discovering an infected tooth that would…read morerequire a root canal through a crown. Not realizing how serious it was, I called Oakwood to schedule the consultation and after a few questions they were able to move my appointment up and squeeze me in almost immediately. From the moment I called them, I sensed that they genuinely care about their patients. They provided a clear, honest, easy-to-read estimate for the services. Come day of, I was nervous because root canals have such a negative connotation. The receptionist, the assistant (I believe her name was Lily) and Dr. B exceeded all expectations and made the scary experience extremely comfortable and pain free. The office is very nice and clean and I enjoy that the patient chairs look out a window. Dr. B was very kind, professional, efficient and explained everything thoroughly. I'll even add a bonus...in the aftercare paperwork, they provided his personal cell in case I have any questions or concerns after hours. Let me tell you...I had a procedure once that occurred on a Friday evening before closing and the office is closed on weekends. I got home only to find that the blood wasn't clotting from the procedure so I was bleeding excessively from my mouth for HOURS (almost 9 hours to be exact). I was about to go to the ER when it finally stopped, but in those hours I just wished I had a line of communication to the office staff or dentist to advise me on what to do. The fact that Dr. B provided his number goes to show the level of care you can expect at Oakwood.

I went to Oakwood to see Dr. Lin after receiving a bad root canal and crown from another dentist. I…read morewas extremely nervous and honestly pretty upset because I had been dealing with pain and complications for almost a year. I'll even admit I walked in with a bit of an attitude -- I was frustrated, in pain, and had already spent a lot of money trying to fix the issue. From the moment I arrived, the Oakwood staff immediately put me at ease. Everyone was professional, kind, and incredibly accommodating. They were knowledgeable and took the time to really listen to my concerns. Dr. Lin performed a full exam and asked detailed questions about how the previous dentist had completed the procedure. We both came to the conclusion that the previous dentist likely didn't use a safety cover (rubber dam), which allowed an infection to develop under the tooth. What impressed me the most was how thorough Dr. Lin was. The practice has a 3D X-ray machine that my insurance didn't cover, but instead of retreating the tooth blindly, Dr. Lin offered to waive the fee so he could get a clear and accurate picture of the infection area before moving forward. On the day of the procedure, everything was on time and the treatment was done comfortably with no pain. As I walked out of the building, I told my husband I could already feel the pain starting to decrease. By the very next day I was partially eating on that side, and within four days the pain I had been dealing with for almost a year was completely gone. I am incredibly grateful and so thankful for the Oakwood team and Dr. Lin. If you're nervous about dental work or dealing with complications from another dentist, I highly recommend them.

Really loved my first experience here. I have receding gums and they were so careful and…read moreconsiderate. Really fun conversation and experience. Absolutely recommend them to anyone considering this dental office.

An addendum to my previous review. I recieved a letter "firing" me from returning to the practice…read moreafter posting. The gratuitous response is a red herring. The review is fair, professional and thoughtful. I wish this practice were so.

As someone with both dental anxiety and a deep discomfort with needles, getting a tooth extraction…read moreand implant was something I had been extremely nervous about. Dr. Abbasiyan was incredibly patient, understanding, and genuinely caring throughout the entire process. He took the time to explain the options available to make everything easier and less stressful for me. The procedure was done under IV sedation, and it ended up being an extremely easy appointment with a much smoother recovery than I expected. What truly stood out was the doctor's calm and compassionate approach, which made it easy to trust him. I highly recommend this office to anyone who feels uneasy or overwhelmed at dental appointments.

Lovely practice. Both doctor and hygienist (and rest of staff too) were super nice and easy to…read moreinteract with. Pleasant space -- clean and bright. Easy parking. What made this office really stand out from the rest were two things. 1) Online scheduling. This is big for me since I need to check dates with my husband so this makes it way easier. 2) Weekend and evening hours. Also huge since we have two little kids so I can only go when my husband can take over. Being able to schedule an appointment at 8am on a Saturday was super helpful for me. Thank you!

I had an emergency appointment. Dr. Crain was able to get me in on Monday morning. His whole Staff…read morewas super helpful. My wife got sick in the waiting room and they moved her to the recovery area and took great care of her while I had my surgery. Dr Cain was quick and efficient, explaining as he performed the procedure. One of the best experiences I have ever had at a dentist office.

I have seen Dr. Cain for Botox to relieve my TMJ. My son recently saw Dr. Cain to have his wisdom…read moreteeth removed. We go to had a great experience. The office seems good about not having you wait a long time in the waiting room. Dr. Cain is very personable and professional. He goes through all questions and takes his time to make sure you feel educated and at ease about your treatment. Our 18 year son even mentioned to us that Dr. Cain has a great personality. The assistants are very kind and friendly. The office is immaculate and very inviting. No one really enjoys dental treatment but if you have to have your wisdom teeth removed or any other oral surgery procedures I would highly recommend Dr. Cain with Austin Oral Surgery!

Dr Dabney messed up my wife's filling, leading to it having to get a crown a few years later. He…read morealso messed up my daughter's root canal, which meant she had to have a 2nd root canal (by an endodontist) to fix it right.

I can relate to having a service done twice, my experience with Dr. Dabney was pulling all my top…read moreteeth, which 3 broke off and I went to him to take out and he left 2 teeth (6 roots) in. I had to go to an oral surgeron and pay $500 more to get them out and the dentures didn't fit either, so having to have those redone also. He is very rough in his work and I had a lot of pain thinking I got through and just to find out I still had the roots in there. The worst and most painful dentist experience I ever had in my life.

What happens after you go to the dentist a few times? You…read moreknow the drill. I have come for routine work and I have come for specialty work. It looks like they can handle all different types because they did a great job for me each time that I have come. It is a little painful to get through all of the machinations of the mall area, but once you find the place, you'll find your easiest entrance and exit locations. I can see how parking may be hard since they don't have their own dedicated parking lot.

Lady at front desk was rude. We scheduled online submitted insurance and paperwork, got an email…read moreconfirmation. Upon arriving, she said my daughter was not in the system. No apologies, no accountability, she said " you shouldn't have booked online" my daughter wasn't in the system at all and immediately started to blame us for booking online. She said " we would have sent you paperwork, I said it was done online, she said, "well our online booking doesn't work". She was rude about it, as if we are at fault. Again, no apologies, no accountability. She then proceeded to make an appointment in November with my daughter.. no thanks, not with unprofessional front desk. Good luck anyone booking online. She said it doesn't work, wish we had known.

I cannot say enough great things about Dr. Briggs and her team. I was suppose to have oral surgery…read morescheduled with another dental office, but they unexpectedly cancelled on me less than 24 hours before the surgery was suppose to take place stating that the type of extraction I needed wasn't something their surgeon does. I had already arranged transportation/care during recovery so I was completely distraught. I immediately called Dr. Brigg's office and spoke with Kaylee who was beyond helpful and patient with me as I was already stressed out and livid due to the original cancellation. I was expecting to maybe get in by the end of the week or maybe even the following week, but no! They got me in the next day, which was the day my original oral surgery was suppose to take place. She was able to give me my estimate right on the spot and basically took care of everything needed to get everything scheduled. Experience overall 20/10! Staff was welcoming and the sweetest angels. Dr. Briggs was great and straight to the point which is what I like. I cannot say enough great things about Dr. Briggs and her team. They truly turned a nightmare around for me. Dr. Briggs even called me in the evening to make sure I was doing well. It's small things like that, that truly matter. I will definitely continue to go to Dr. Briggs for any of my oral surgery needs.

The dentist herself was great -- that is not the issue. This review is a warning to anyone…read moreconsidering this office: document everything and track your time. Nearly two years after a tooth extraction, I received a text message that looked like a scam. I almost deleted it. After doing a reverse number search, I confirmed it came from San Gabriel Oral Surgery. When I called the office, I was told I had an unpaid balance of $957.00 for three 15-minute sedation charges at mixed rates -- supposedly not covered by my insurance. The extraction itself had already been paid for. I was told, "Insurance companies don't like to pay for single-tooth extractions." I immediately called BS and asked for an itemized statement. At first I got an "ummm." After asking again, I was told they would email it to me. I also asked why I was being contacted almost two years later. I was told their previous billing/accounting company "dropped the ball" and they're now using a new one. When I received the statement, it only showed the tooth extraction -- no sedation charges. I then contacted my insurance company and spoke with two different representatives, including someone in the dental department. Both confirmed the issue: the office failed to submit the required doctor's notes explaining why sedation was necessary. They told me the office could resubmit the claim. I emailed the office explaining this. After multiple back-and-forth messages, instead of rebilling insurance, they offered to discount my bill by 10%. I repeatedly asked whether they had contacted my insurance company to rebill the claim. They avoided the question. At that point, I told them I would not pay anything until I received a written denial from my insurance company, because I no longer trust the office's billing practices. I also informed them that Texas state law requires medical providers to bill within specific time limits, and attempting to collect nearly two years later is unacceptable. I even offered to split the cost, despite this being entirely their billing failure. That offer was ignored. Instead of holding their billing company accountable, they chose to pressure the patient. Bottom line: Keep detailed records. Time how long you're sedated. Get everything in writing. Because one or two years later, you may receive a surprise bill with the explanation: "We dropped the ball -- now you owe us." This feels deceptive, and patients deserve better.

I have been a patient of Carus Dental Wildwood since they opened their doors... and up until then…read morewas a patient at the University location starting from the time they opened their doors. The front desk staff is great. Very friendly and helpful. I don't believe there has ever been a mistake on our bill after several years and multiple insurance changes. The hygienists seem to do a good job although I am probably not a great judge considering I never need more than a cleaning. My previous dentist retired, and I now am seen by Dr. Kirk. He seems very nice; however, again, I am not much of a judge considering he spends all of about 1 minute with me concluding there are no issues to address. I do have one big complaint. They seem to have a very hard time hanging onto their hygienists. It never fails that they have to call me a week or so before each appointment to reschedule because that specific hygienist is no longer working for them. We are a fairly active family of four, and thoughtfully scheduling around dental appointments that inevitably have to be rescheduled drives me a little nutty. All in all it isn't enough of a headache for me to change dental offices, but it does bother me. If hygienist turnover wasn't an issue, this would likely be a 5 star review.

Went to Carus Dental Wildwood, first time, 10/13/2025. Dr…read more Yang was nice, however was unable to resolve my problem, so recommended tooth extraction. Setup appointment with their surgery center for Thursday, 10/16, 1pm, for the tooth extraction. Followed instructions to input all my data on their Website. Today Weds, 10/15 Surgery This was supposed to be for Thursday, 10/16 1PM at their surgery center. Today, Wednesday, 10/15, 1pm, Surgery Center calls telling me they have no one available that day, thus needs to be rescheduled for the following week. Supposedly a Scheduling MixUp they called it. This was supposed to be an emergency extraction. So much for their service. Would not recommend them for any emergencies.