I am 3 months postpartum with a 20 lb baby and my back has been in shambles! Johveeka has been a…read moregodsend and has been helping me tremendously.

Working with Jayson over the last three massages has been fantastic for my physical and mental…read morehealth. I highly recommend him for his skill and intuition. For both beginners and seasoned massage enthusiasts, you will walk away renewed and relaxed. 5/5

Detailed Account of Negligent Service Formal Complaint…read moreRegarding Negligent Eyebrow Waxing Service and Subsequent Skin Damage Service Performed: Eyebrow Shaping and Waxing Time of Service: April 2025, Esthetician: T. Result: Severe skin damage requiring immediate medical attention, resulting in prolonged physical and professional inconvenience. During the service, I experienced clear indications of improper technique and negligent care: Excessive Heat: The applied beeswax felt excessively hot, indicating an improper temperature setting. Aggressive Removal: The removal of the wax sheet by the esthetician was noticeably aggressive and forceful. Immediate Pain & Acknowledgment: Immediately after the wax removal, I informed the esthetician, Treasure, that the areas above and between my eyebrows were extremely painful. Negligent Aftercare: I questioned whether a proper post-wax cleanser (such as rubbing alcohol) had been used. Treasure confirmed that "No" such cleanser was applied. I was only advised to use a generic ointment and Vitamin E oil. Upon returning home, the painful area above and between my eyebrows became severely red and inflamed. I subsequently confirmed that the skin in these blotches-on both sides above the brow and between the brows-had been physically lifted and removed (skin abrasion/burn). Current State of Injury: The damaged area has progressed from red to pink and is now a noticeable brown/hyperpigmented color. Permanent Damage: The injury to the skin, particularly above the left eyebrow, remains visible even after two professional consultations, indicating permanent damage and a high risk of long-term scarring. Personal and Professional Impact: I have been forced to stay indoors and rigorously avoid all sun exposure to prevent further hyperpigmentation. This has caused significant personal and professional inconvenience, including the cancellation of scheduled appointments. Initial In-Person Follow-Up: I returned to the salon to show the extent of the damage. I spoke with an employee named Emily, who confirmed the owner / manager was unavailable. Broken Financial Commitment: The business owner promised in written format to reimburse all current and future dermatology visit fees related to this injury. However, the owner failed to follow through on this commitment, and all subsequent attempts to contact them regarding payment have been ignored. Lack of Response to Third Party: I filed a formal complaint with the Better Business Bureau (BBB), but the business owner did not respond to the inquiry at all, demonstrating a profound lack of professionalism and accountability. This incident reflects a severe lapse in professional standards, commitment, and customer care. I have suffered a painful and lasting physical injury, permanent damage to my left eyebrow, and significant inconvenience due to the negligence of the esthetician and the subsequent failure of the business owner to uphold their financial commitment and basic professional responsibility.

Started to regularly get facials leading up to my wedding and Becca was fantastic! She throughly…read moreexamined my skin and made recommendations for me. Even sent me home with mini samples to test out. Had an amazing facial and looking forward to my next visit. Highly recommend getting a facial here!

The massage was fantastic. I have a sore lower back and hips and Stepan relieved the soreness. It…read morewas the best massage I've ever had and if I were still in the area this would become a go-to part of my wellness routine.

I have been going to Head to Toe Harmony for years. Stepan is a wonderful man who makes me feel…read moremost comfortable in the warm setting of his studio. Stepan is an experienced masseuse providing the best deep tissue massage I've ever had. Stepan adjusts his technique to my needs at the time. Stepan's approach to healthy mind, body and spirit leaves me relaxed and rejuvenated. Can't wait to go back!

Wonderful experience with my facial and a very calming environment. Will definitely be back!read more

You all consistently go above and beyond for me as a client. Both of my facials have been top…read morenotch! I have noticed a huge difference in my skin's health, elasticity, hydration, and youthfulness since my first facial at Harmony. After my first appointment, Kelly emailed with me about my skin care products and what was best for a longtime and healthy skin routine. At my second appointment, Christine gave me a sample toner to use at home and told me about the products that would support my skin's optimal health. Everyone is always so nice! The environment is soothing and peaceful! I will never get a facial anywhere but Harmony.

Clean, friendly and professional. Have been here for four years. My number one choice in Montclair.read more

This has to be one of the cheapest and best massages I've received for this price. I would highly…read morerecommend. I spotted this place because of the sign outside of the door and knew I had to come back. My massage was thorough and relaxing because of the serene environment that they have created inside.

I got a great cut here from Solei. She's responsive and skilled. The atmosphere is ideal --…read morerelaxing and customer-friendly.

I've been getting my hair done with Sue!! I'm a brunette with long and curly hair and always wanted…read moreto try something new but I was also scared of damaging my hair. I have a friend whose blonde hair looked so healthy and she recommended Sue to me. She's an expert with both brunettes and blonde. My friend and I have very different hair but we both look amazing and feel so healthy. Since my first session with her she always listened and payed attention to exactly what I was asking while also giving me her input and making sure that my hair's health is prioritized. I really couldn't recommend her more, I don't live here anymore and I still will only come to her to do my hair. She's so accommodating to my schedule and always has the most positive vibes. Love her!

The interior space (inside the scientology church) is indeed very nice and relaxing, however the…read moremedical services are not. The condition I went for was not only not addressed, but I got a serious burn on my face by this doctor. Never again! Oh, and she has such an attitude - probably to make up for the lack of skills.

Dr. DeJuliis is the only person I trust to keep my skin looking refreshed and youthful. When I tell…read morepeople my age, people usually don't believe me. She and her whole staff are lovely and take the time to give me great service and answer all my questions. Highly recommend.

I went for a 90 min couples massage with aromatherapy! It was amazing! The employees were pleasant…read moreand thorough! I will be returning

An average spa treatment. Nothing out of the ordinary. Only 2 parking spaces available both spaces…read moreoccupied by either owners or workers, so be prepared to hunt for parking prior to your appointment. The therapist didn't speak any English so with this language barrier, she did whatever she wanted and I just had to make the best of it. The massage tables were uncomfortable and the sheets and towels were old rough on my bare skin. The amount advertised for the 90 min or 120 min treatment is totally different from what you will be charged on your way out. I find it distasteful and rude to demand a tip greater than 18%. At one point I felt uneasy and disrespected after paying for the treatment in full and leaving a tip greater than 18%. I wasn't aware that it was mandatory to have to pay an additional amount on top of the fee and Tip that was already paid. I wasn't sure I was allowed to leave if I did not leave atleast 30% tip to satisfy the cashiers demand. Not sure if this is a regular practice, however I won't subject myself to this embarrassment and uneasy feeling of disrespect. 06-04-2026 - @approx. 1pm est I received a call from someone named Sophia, saying they are "the manager" . The first red flag was I was text thru an automated system from the business then I was called from someone calling from a Pakistan phone number +92 99 239080. Conversation started pleasant and immediately went left once I began to explain my issue with the service & treatment I received while patronizing this establishment. It almost seemed like a rehearsed script used for all complaints and issues. First I was told that "maybe there was a language barrier , that was misunderstood. 2nd she immediately informed me that she saw my review and began contesting "my experience at this spa". 3rd she then told me that she "reviewed camera footage" , and this is what didn't sit well with me. This wasn't a call to resolve or fix a situation with a customer, this was more confrontational. She also said I was free to leave at anytime due to the fact that I stated , I wasn't sure if I would be allowed to leave without increasing the tip. I wasn't sure also accused of leaving a false review of my experience and at that point I asked if it was possible to get an email contact for the owner. The last thing this "manager" said before I ended the call was "this is what I mean, I am trying to work with you" as if she was doing me a favor. No thank you. Have a pleasant day.