Family owned and operated with honest appraisals and service you can trust. Roger and Caitlin…read morereally care about their customer base. Previously had all regular maintenance with dealer but after their review was complete, able to review repairs that could definitely wait vs. doing "now" and they will keep me apprised of when (mileage & wear) to consider when is actually an issue. Benny is a real pro when it comes to giving you all the facts and figures and comparing other estimates for exact costs. Professional and personable and highly recommend.

Shout out to Benny at Capricorn Automotive, took my friend's car in to have some repairs done and…read morefrom the very first contact, and thru out the process, Benny was professional, very kind and charming. What an asset to the business. Love that guy.

$100 to plug two tires? there was a truck traveling in front…read moreof me that lost the garbage can full of junk, and I picked up two screws and nails as a result for this a hole &$@! not strapping down his load Anyway big o quoted me $50 a tire to plug it. then heblooked at it and said I needed a new tire because it was too close to the side wall. I beg to differ. (By the way, these are brand new tires ) I've plugged my own tires, it takes five minutes Obviously I could not because I was in Healdsburg and I live in SantaRosa. I told him it was flat and I was down to 12 pounds of air and he never offered to give me some error so I could make it home. That's just an easy customer service miss there. I took it to Ceja the other tire repair stop in town. They said we patch it from inside for $40!!!!Thank you Ceja Tires for taking care of a local!

I haven't posted any reviews for quite some time but feel this business deserves it. I drive many…read moremiles for work and haven't had time to get an oil change so with an hour and a half to spare I called around, with no luck, until I called Big O and got Edward. I asked if they had time to take me in and after a few questions and because I'm visiting from far away, he told me to come in! Edward is very personable. His care and concern for my safety is very much appreciated. Listening to him deal with his customers from the lobby, it's evident that he truly cares. I heard him say, "be safe" and"be careful", great customer service! Please support this local business! It's refreshing to come to a business where they treat their customers well!

The staff here is very friendly and competent and explains the issues and the choices that the…read morecustomer has to decide upon without pressure or talking down to people. I really recommend using them for your repairs and service. The prices were very fair as well

If you have all day and like hanging out at a tire center. it may be for you. Showed up on time…read morefor my appointment, 20 minutes later I was finally at the front of the line. I was told it would take an hour. After an hour and 40 minutes they were just pulling in the car to do the work. I'd go somewhere else if I were you! I will next time!

I needed a front end alignment. I took it in, and before…read morethey even pulled it into the shop they checked to see if I already knew that my truck chronically leaned to the left, which I did. But they checked. The kept me in the know and checked in with me periodically the whole procedure. It took about 40 minutes but I didn't mind at all. Extremely professional and kind guys who know their stuff and are happy to share their knowledge because they are concerned about giving you the best value for your money. Also they did a quick detail inside the car which I found very nice. My car's a wreck.

STAY AWAY from these guys. I came in due to my car making a nasty loud sound whenever going over 2k…read morerpms. They quoted me a whopping $3,500 to replace a cv axel and some bearings. I ended up renting a trailer and truck from uhaul and towed my car myself all the way down to my mechanic in San Jose who not only told me he can do it for 1.5k BUT my mechanic (shout out to Akins repair in san jose) told me that they didn't even mention that my transmission was the real problem. So in summary I paid these con men at ryans $250 for a diagnostic (absurd to begin with) they were going to charge me 3.5k for a 1.5k job and they didn't even find the problem so if I paid them these extortion prices thinking I could go back home I would've been told in the middle of repair that I would have to cough up another $5k for a transmission. Literally saved about 6 months worth of rent avoiding them. Update to owners response: please re read what i wrote. I was quoted 3,500 for the cv axel AND bearings not sure why you're saying i misheard when i asked very bluntly over the phone, " how much will it cost to get me back on the road to go home" your employee said 3,500 and reiterated it was for cv axel AND bearings. in addition to the overcharge for both parts and services the issue was misdiagnosed by your employees as i took my car to a transmission specialist and he insisted to take a ride with me so i can confirm the noise (a protocol your business should incorporate) and instantly recognized the sound to be either transmission or transfer case and is currently diagnosing it further for $150 ($100 cheaper than you.) my main mechanic (the one that would do what was recommended to me for less than half the price you quoted me) even told me that he doesn't know what you all were listening to because within 30 min of me dropping it off he recommended me the transmission specialist (he didnt charge me for this inspection fyi). And he agreed that my cv axel and bearings could use work but this noise had nothing to do with that. In other words its evident that If I went ahead with your business I would've spent thousands of dollars and still would not have been able to drive on the road and spend thousands more to fix the actual root of the problem. I still have the diagnosis and i can go ahead and publish how you managed to find everything but the root problem and compare it to the findings of the ongoing transmission inspection and if God willing if it's just a transfer case problem I'll update how my car is back on the road after towing it to the south bay and having two other mechanics look at it cost me less that dealing with you.

A great experience, as usual! They are conscientious and very timely with their repairs. We are…read morealways thankful that they seem to be able to complete the work within a days time. If anyone is looking to get their BMW serviced, we highly recommend them.

Sean , Just saw your comment . It IS this shop . My…read morehusband and I went there together . My husbands name was on the bill paid by a credit card belonging to him . Must be why you didn't see my name anywhere. The reviews are what we acted on and why we chose to go there. I'm sure you put a lot of faith in your people but unfortunately not everyone is going to feel all warm and fuzzy . I'm sorry, I had high hopes for choosing your shop . Our mini is a 2012. 20,000mi on it . Maybe you were looking for a newer one since it had low mileage or possibly under my first name on a bill I don't know . Doesn't matter now . So thanks for your response back . But that is my experience when we were having our mini serviced at your shop .

Awesome experience with Automotive Excellence! My car needed to be serviced and the staff at AE…read morewent above and beyond to help me. The quote I received was reasonable and the mechanic explained in detail the issue with my vehicle. They were able to get me in and out in a few hours. Highly recommend AE if you are in need of repairs! Thank you to all the staff at AE!!

The price was very fair and they did not try to push me to get things done that I did not need…read more Very honest and very nice company to work with. I will be back and I highly recommend them to anyone who has a Subaru or Honda!

A full synthetic oil change for my Highlander was $83 with tax. Any other place would be $110-$125…read moreand please save yourself money by bringing your car to these guys!!

I'll always support a business that's honest, and Ultimate Auto Care has truly earned my trust…read more Both of my experiences with them have been easy, straightforward, and positive. Visit #1) Skid plate disconnection: My skid plate came loose underneath my car, so I called around for estimates. One shop quoted me nearly double what Ultimate charged, and the team at Ultimate got the job done quickly. Visit #2) Transmission fluid flush and fill: In 2021, I had this same service done elsewhere and paid significantly more. When Ultimate quoted me their price, I honestly thought there had been a mistake. Ultimate's tech took the time to walk me through exactly what was included so I fully understood what I was paying for. Justin and his team were incredibly patient with all of my questions. As a woman, it can sometimes feel intimidating walking into an auto shop, but the team here has made it clear that their goal is to educate, not take advantage.

Friendly, knowledgeable and honest. I took my 2005 Nissan Titan in for AC analysis and recharging…read more Price was good. Work was good and quick while I waited in a very comfortable waiting room. I was kept updated every step of the way. I'll go back to All Around Auto Repair for future needs. Thanks

These guys are amazing! Contacted them via Yelp and they replied right away and got me in same day…read more I had a very minor issue but they were so helpful and fixed my issue in a timely manner. Will for sure be back for all my auto needs!!

-Hari (the owner) is very personable to me probably because I have been there so many times. He…read morekeeps a clean and neat shop, not some crusty grease pit. -I have taken multiple vehicles here due to convenience. I've never had to take my car back for a second time because the problem still exists. -They do fix RV's which is a huge bonus. -From the work I have gotten done here the prices feel a little more than they should be. There is definitely a feel of bait and switch with the prices on the wall and what the quotes end up being. I always get the bla bla bla about my truck and it costs more than the stated price because...or this costs this because of that... Part markup is 50%-150% I've looked up the prices of the parts after they were installed. They do charge for EVERYTHING. They charge diagnostic fees when many mechanics would just spend a minute and confirm your suspicions. No one wants to spend a bunch of money to be told yup you have a problem.That's why you brought the vehicle in, in the first place. (Not a real good example but: blinker not working. Pay diagnostics fee, then pay a separate shop fee to have it fixed, your already into it, replace the blinker relay or a bulb which takes 2 minutes longer. This being said many mechanics do this, but doesn't stop you from feeling like a double charge for work since shop rates are so expensive. -Many times the phone rings and rings and no one picks up the phone or it says this wireless customer isn't available and then hangs up on you. When you are in the office they pick up the phone on regular phones so I'm not sure if there is a problem with the a call forwarding function. Like the saying goes it hard to find an honest politician, lawyer or mechanic. I would like to find another mechanic but I stick with the devil I know rather than the one I don't. 5.0 stars because my vehicle comes out with the problem fixed however it gets fixed. 2.0 star because they aren't cheap and it always feels like you're paying more than you should because of this or that. (5+2)/2= 3.5 stars

My husband brought out Jeep in 05/08 AC went out. Spoke to Harry will get a quote and let him know…read more No word back took it back in 05/14 Harry forgot. Both men are vets so have great conversations about there time. BUT yesterday Harry apologized for not getting back to us. Will make sure he calls before he leaves for the day. No call!!! Not happy about the lack of service since.