1. Kings Auto Sales

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Santa Rosa, CA

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Kings Auto Sales

3.6 (11 reviews)
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CarMax

CarMax

(236 reviews)

We had to sell my sister in law's very nice 2021 Rogue as she is now in assisted living and tried…read morethings that worked in the past which was putting FOR SALE signs on it in front of the house and on a couple of Bay Area Websites and got nothing. I also got internet bids from KBB, Carvana, Driveway and CarMax and Car Max offered the most. We ignored those offers though as we thought the car was worth at least $900 more than the Car Max offer based on KBB's private seller values. We waited until it became apparent it wasn't going to sell in the old tried and true way but the original Car Max offer had expired so I renewed it. They came back with a new internet offer that was $100 more than we were asking locally and $1000 more, oddly, than their first offer. We went down there expecting them to drop the offer based on their very rudimentary inspection. The did not an offered the original amount which we accpeted. All in all a great process and result; highly recommended.

Bought daughter a Honda that she LOVES…read more The condition of the vehicle is excellent. The entire experience was straightforward, none of this time wasting back and forth stuff a lot of dealerships do. We requested this specific vehicle from a location in SoCal. It was worth paying for it because again, my daughter loves her car. Why 1 star? In the vehicle image gallery they show 2 key fobs. When we made the purchase? They only had one and told some lame story the place the car came from has the other key in their lockbox. What? We left with ONE key fob which is really inconvenient and very stupid. Now we have to go to the Honda dealership to purchase a second key. This kind of loose end nonsense bodes poorly for their customer service as they've created an unnecessary imposition on a customer that just handed over a substantial amount of cash. This is why I will never leave Peter Pan BMW and will continue to drive BMWs as I have for the last 25 years. I expect consistent high level customer service without being inconvenienced as it should be wherever one purchases a big ticket item, like a car. One star. Do better. By a lot.

Kings Auto Sales - usedcardealers - Updated October 2026

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