Wow! Selling a used vehicle is never fun. John at RCU Auto Services saw my Craigslist posting an…read moreoffered me a good price for the vehicle. He said that they look for the cream of the crop vehicles on CL, so many vehicles might not meet their standards, but mine did. I'm naturally suspicious of used car dealers in general, but as RCU Auto Services is associated with Redwood Credit Union (where I bank), I felt that RCU Auto Services would be honest and forthright. And indeed they were.

Best car purchasing experience ever! I helped my daughter…read morebuy her first car at RCU a few years ago and remember how smoothly the transaction went. We worked with Joel Fine at RCU who was stellar. I stopped by RCU to have a look at their cars today and found just what I have been looking for. As luck would have it, Joel Fine was there again and made me feel so comfortable. I absolutely trust him and knew I was in excellent hands. Only 2 hours after arriving in their car lot I drove home in my dream car!

Hiatt is a go to place if you're looking for something affordable. Ruddy is the go to guy. I have…read morebought 2 cars from there. They helped me out after the cars warranty period. I highly recommend them to anyone starting out. Thank you Ruddy and team for meeting my needs.

The only thing this business has going for it is; if you have bad credit they finance the vehicle…read morefor you at a rate of 12%. We purchased a 1998 Isuzu for $4500; high Blue Book value was $3600. Before we got it home, 75 miles, it broke down. We had to pay a repair bill of $3350. Take a professional mechanic with you or spend another $150 to be able to return it within 3 days.....UPDATE: Aug/2010 we have now spent a total of $8,733 on a car worth $3600, what a piece of junk and it is back at the repair shop again. Since the inital repair we have had to install an new ignition and clutch. There is no way this dealership did not know the condition of this auto before they sold it to us. BELIEVE IN THE SLOGAN "BUYER BEWARE"

I ended up not buying here but my interaction with Phil was first rate. Exceptionally helpful and…read moreinformative and appeared to want to do what was best for us. Exemplary salesperson.

They are so great, friendly, helpful. They had a great selection and exactly what I needed for a…read moregreat price. Give them a visit next time your in the market for a great car!

Great service. Friendly , transparent, goes above and beyond to help your new/used car dreams…read morebecome reality. Honest dealership. AAAAA+++++

I looked at pictures of a truck online and it looked really good. I drove 3 hours to look at the…read moretruck and there was a guy there sitting down and no one came out to help or anything even though other dealerships usually do. I looked at the truck from the outside and it did not look like in the pictures online. The bed liner plastic was missing, it had a bunch of scratches and dents in the bed and around the body. So eventually I had to leave and wasted my time completely and had to go back home.

Took my car in to get detailed and Greg, our service expert, found a couple things that needed…read morefixed. I appreciate the thorough inspection and the detailed cleaning was one of the best my car has received. Looked brand new! I have dealt with BMW dealerships in 3 other states and was happy with the work and the friendly customer service. Thank you!

After giving Hansel BMW another opportunity to address an issue that has been ongoing for nearly a…read moreyear, I can honestly say I will never do business with them again. A representative from Hansel BMW asked me to contact Service Manager Nick regarding my concerns. Nick is the same manager involved in my original complaint. Following their request, I scheduled an appointment and brought my vehicle in at 7:45 a.m. last Friday. The service advisor took my keys, and I left. About 15 minutes later, he called me asking what was wrong with the vehicle, forcing me to explain the entire situation all over again. I was then told it would cost $287 just to diagnose the problem because it was "probably a software issue." Let's review the facts: * Two years ago, I paid approximately $2,800 to have the head unit replaced. * Now I'm being told I have a non-OEM rear camera, a non-OEM screen, and "probably" a software issue. * After dealing with this same problem for almost a year, Hansel BMW still expects me to pay another diagnostic fee before they'll even discuss a solution. I declined. After everything I've already gone through with this dealership, I'm not paying another $287 just to hear more speculation. The good news is that my extended warranty does not require me to use Hansel BMW. I will be taking my business elsewhere from now on. I also emailed Nick after this latest experience. As of today, I still haven't received a response. This entire experience has been disappointing, frustrating, and a complete waste of my time. Based on my experience, I cannot recommend Hansel BMW.

Best car buying experience of my life…read more I purchased a MINT!!! Condition 1995 Ford Thunderbird LX. I couldnt be more happy with the team there and the car. The lady and the gentleman were phenomenal. Easy quick and patient and just really great people. 5 stars because its the most I can leave.

My daughter bought a KIA and the next day she had to get it towed back to get worked on…read more I told her to return it as any good place would totally understand that a problem in 24 hours is not right . Apparently they would not take it back This was a really big deal as she drives a real clunker and i was SO disappointed that she actually went to a dealer - then the dealer was not accountable at all . We have parked the car hoping for a better solution... buyer be aware!!!! i would give NO stars but ....

I had a great experience purchasing my vehicle here with George and Justin. They kept up a great…read morelevel of communication, helped save me some money by directing me to the best financing options, and more. The service after the sale was way over the top considering the "CV Curveball" that hit all of us. Like most places, the DMV was severely impacted by this, so I had a heck of a time getting my license plates. But Justin pushed through till I got them. I have had the auto for over a year now and it still runs great with 0 issues or concerns. I would gladly refer a friend or return to Dibs for my next Auto purchase!

These guys are as trustworthy as it gets. No gimmick, no frills. George and Justin are like family…read moreto me. I honestly recommend, you buy and repair your vehicle with them. They are my go to guys. Thank you always!

Bought a used Honda here and had a great experience. They even guarantee the car for 30 days and…read moregive you a refund if anything major is found. Really nice people and made buying a used car very easy and safe. Took 45 minutes just to do the all title documents and saved me a trip to the DMV. What happens to all that paperwork when you buy it from a regular person? My car did have some problems the SF Honda dealer found and Carriage Motors gave me a refund. Not the whole repair price but I was surprised. They cover any big repairs within 30 days if you let their shop do it. We had our dealer do the repairs and they refunded part of it. Very fair. I would buy another used car here without a second thought. Talked to some really scary sounding people on the online car ads and this dealer made buying a used car very safe and easy.

Heather and Whitney were so straightforward and efficient that it felt…read morelike going back in time before indifferent corporations. They took care of all the paperwork that included my Honda Civic trade in, on which they gave me a very fair price, DMV, and a small loan. I would give them the highest praise for their honesty and friendliness during the whole process