**BEWARE OF BILLING FRAUD**…read more Not surprised to see how low this place is rated (and I wish I consulted yelp!!!). As you can tell if you look at my profile, I rate most experiences and businesses highly, and I find myself to be a very level-headed and fair person. I was considering CFA for fertility testing for both my husband and I. We had a 1-time consult with one of their doctors, which took ~15 minutes over zoom. Received a bill for CPT code 99205, which was over $400, and represents a 60-75 minute face to face visit (you can research the code yourself). I reached out to the company to say my appointment was extremely brief, and I don't believe this CPT code is accurate/represents the length of time with the doctor. I received extremely rude responses, justifying the use of the code (inaccurately, saying it includes documentation time - which it doesn't, and even if it does, show me what a 45-minute long note looks like...yeah right). Extremely disappointing and horrible to charge me for a service I didn't receive. I even mentioned that I'd be happy to pay for an accurate CPT code, even a 30-minute one, and they are not budging. Unfortunately, they have evidence of the length of the appointment since it was on the provider's zoom account, though I wish so badly I could pull that evidence (and we can all assume they won't show it). Bewareeeeeee

STAY AWAY. I've had the most horrible experience. Staff is unorganized, unfriendly and overall…read moreincompetent. I can't imagine they will be in business for long. I enjoyed my initial consult with Dr. Sacks but after my payment went through its been nothing but inconsistent and contradicting communication. I called and emailed many times to get direction on what medication to take and when, the response from Imani (the office manager) was rude and inconsistent with what the Dr. had said in-person. I was promised a refund, yet I am still following up and fighting for it. The CFA staff has no integrity or respect for their patients, please BE AWARE!

***ATTENTION LADIES*** Shady Grove is not only for IVF…read morepatients. If you've had multiple miscarriages like me, you might want to consider choosing Shady Grove (DC/K Street) to see their highly specialized reproductive endocrinologists. Let me start by saying KUDOS to my patient care coordinator "Jo-jo" (Jolissa) Vialva. I cannot praise her enough. She has been my champion and advocate throughout my maternal health journey. (More so than my OBs at Capital Women's Care who don't really seem to care half as much as Jo-jo.) Over the course of 5 months since I first made the appointment to see Dr Kimberly Moon (who was referred by three people I trust, including my gynecologist) Jo-jo has diligently and persistently followed up with me and even just messaged me from time to time to check up on me. I'm blown away because NONE of my doctors ever do that. She truly makes you feel like she cares! I especially appreciate her effort to fit a virtual appointment with Dr. Moon to accommodate my husband and my busy schedules. Initially there was a lot of confusion and miscommunication with my insurance during my transfer from the Shady Grove Fairfax location (which is HORRIBLE). I was very upset, but everything got resolved thanks to Lauren the Director of the Shady Grove DC location who personally called me to rectify the situation. I was extremely impressed by her leadership and the patient-centered resolution. She even gave me her direct phone line to call her if I needed her assistance (though thanks to Kayla the finance coordinator, everything was taken care of as promised.) Her gesture definitely helped build my trust and confidence in the care I would receive at Shady Grove. In terms of actual care/procedure, Dr. Kimberly Moon was very generous with her time -- she was clearly knowledgeable and thorough in reviewing my previous records, and patiently answered my husband and my questions without making us feel rushed. Getting a saline sonogram at the location was seamless: from the check-in process (no wait time) to the friendly front desk staff and the sonographer, everything was efficient and easy. The facility was immaculate. While I can't comment on their IVF treatments, I HIGHLY RECOMMEND going to SHADY GROVE DC location to receive quality care and follow up!

Working with Shady Grove has been one disaster after another…read more I made a standard appointment for semen analysis. After providing the sample at the K Street location, I was called two days later and informed that the appointment was set up incorrectly and I had to reschedule. No apology or explanation was provided and payment was collected. The next appointment was a hour away from my house but I took it. At the second appointment, I was greeted (Rockville location) by a rude front desk staffer who redirected me to a different floor. At the next front desk, the staff was again disorganized and rude. Today, I was told that results will not be added to my patient portal for up to 30 days, despite being told - repeatedly - that the test takes 7-10 days for results to be returned. To date, no one has apologized for the repeated failures of the staff. No one seems concerned that the staff is incapable of communicating effectively or scheduling appointments. Despite promises, a manager has yet to call me to discuss the situation.

Wonderful people to interact with. This being what it is, especially with my purpose of the visit,…read moreit can be uncomfortable. As soon as I walk in, everyone was nice and welcoming. I was in and out within my scheduled time. The amenities were sanitary and comfortable. Funny thing, I actually like the sink so much I may use a similar style in my home. The location is easy to get to. All in all, a great experience. I wish nothing but the best on your visits and I am placing positive energy out there for you. Be safe and be good.

You may end up pregnant, but know that this place is an assembly line. I met with a doctor one time…read morewho gave a good sales pitch, and from then on only saw nurses none of whom seemed to consistently understand my treatment plan. To succeed, I had to be totally self-directed. The financial department seemed disorganized, made me put down an unnecessarily large deposit and then kept asking for co-pays even though they had nearly $2000 of my money already. The financial department also had incorrect information about my treatment plan, which led to the oversized deposit. If you use them, make sure you know your treatment plan, make sure you get the treatment you're supposed to, and keep track of your money because they won't.

I love dominion fertility, staff is super nice doctors are more than doctors they understand your…read moreneeds and work very closely with you they don't see you as a number. I strongly recommend this practice

I would highly recommend this clinic, especially Dr. DiMattina. He truly felt like my last hope,…read moreand thanks to him, my IVF was successful. My coordinator, Robin, is incredibly kind and supportive. The front desk staff are always welcoming, and the nurses are very reliable and knowledgeable. At one point, I had bleeding due to a hematoma, and they responded very quickly. Dr. Lee took the time to explain everything in detail during my ultrasounds and made sure I fully understood, which meant a lot to me. Honestly, I've never had a bad experience with this clinic. The entire team is very organized and works together like a family.

I am forever grateful to Dr DiMattina and his entire team for making my dream possible. From the…read morevery beginning, I felt supported, respected, and truly cared for-not just as a patient, but as a person. Every appointment felt intentional, and I never felt rushed or overlooked. After everything I had been through, that level of compassion and attention meant more than I can express. Stephanie, who handled my blood draws, was absolutely amazing-specially since I hate bloodwork. Somehow, she made the process painless every single time, which I didn't think was possible. Her calm, gentle approach instantly put me at ease. She also performed my ultrasounds and always took the time to explain exactly what we were seeing on the screen. That extra effort made such a difference, helping me feel informed, reassured, and involved throughout the process. I am incredibly thankful for my navigator, Holli. She was always so responsive, kind, and patient with the million questions I would text her . No matter how many times I reached out, she never made me feel like a burden. Having someone to count on during such an emotional journey was imperative for my peace of mind. Taylor, the nurse assigned to me, was also wonderful. She was great during ultrasounds, always gentle and professional, she consistently took the time to answer questions I had. She did the ultrasound when I heard the baby's heartbeat and she was so thorough with everything we were seeing on the screen. Her warmth and knowledge made me feel really comfortable. Choosing Pinnacle Fertility was the best decision I've ever made. My experience at Shady Grove was completely different- I felt like just another patient. Dr Shu wasted nearly two years of my time, money, and emotional energy, and the entire process felt like an exhausting cycles with no results or clear direction. It was incredibly discouraging and nearly gave up. From the moment I met with Dr DiMattina, I knew things would finally move in the direction of my dreams. He listened, explained, and he took decisive action after bloodwork was conducted. He truly did everything possible to help make this happen- and he delivered!!! His knowledge of fertility is astounding, and I would recommend him to anyone who needs help getting pregnant. You can truly trust that he will do everything in his power to help make your dream come true!!!

I received excellent care and support at CCRM's DC office. Dr Carpinello was wonderful, always…read moregiving her honest assessment with a compassionate delivery. I valued her approach of adjusting my protocol for each stimulation to try improve the results and then following a transfer protocol that put me in the best possible position for success. The entire team in the DC office and my care coordinator were so skilled and great at communicating around results, protocol, scheduling and answering questions. Weekend monitoring and egg retrievals are at the NOVA location which is a bit of a hike if you live in DC, but the team there is also wonderful and very compassionate.

I can't express enough gratitude for Dr. Rifka and his insight. I became a mom for the first time…read moreat 40, and it wouldn't have been possible without his expert care. He diagnosed the issue promptly and prescribed medications that addressed it quickly. Throughout the journey, he was incredibly caring, always responsive to my questions, and explained everything with such clarity. Thank you, Dr. Rifka. My small family is forever grateful for the joy we have today, a beautiful, healthy son.

I've been going to Dr Rifka for 14 years and it's amazing how fast the quality of care has fallen…read more I am no longer a patient there after a highly uncomfortable routine exam with the doctor and his nurse of 25 years, neither of whom acknowledged my follow up calls to discuss what went on. If this had been anyone else, I would have simply bolted right out the door, but given our long relationship, and despite how violated i felt, I wanted to give him a chance to explain his behavior. No dice, which only serves to make me think he knows he did wrong. The icing on the crappy cake however was that I couldn't get my test results back after 6 weeks of calls once or twice a week. it was only when I decided to show up at their office unannounced that they handed me not only my test results, but my ABNORMAL test results. No apologies, no acknowledgment or explanation. I doubt I'll ever hear from him again. It's been careless, violating, and retraumatizing as a survivor of domestic violence and multiple sexual assaults. Do better, there are women counting on you.

I have been seeing Dr. Hanna for about four weeks now and have been loving every moment! She is a…read moreprofessional and provides wonderful care. I had thought my prior acupuncture experiences were fine, but walking into this space was a step into the clouds. The front desk is immediate upon walk in and there are some activities to get you in your zen state until your appointment. Regarding the treatment, they take extreme measures to make sure you are blocked from noise and can focus on yourself and maintaining a calm space and surrounding. I've never been so at peace that I can fall asleep in five minutes. I'm so appreciative of Transformational Acupuncture and Dr.Hanna.

Anne, is exceptional! I was diagnosed with sciatica. Extreme pain in my leg, and she had…read morerecommended treatment placing pins near my ears. I had been in treatment for about month, and I than one day, she started with the pins near my ear. Immediate relief!!! I can't praise her enough!!!

Like others, my experience at SGF was troubling (to say the least). At no point in the diagnosis or…read moretreatment process at SGF did I feel like anything other than a dollar sign and I wish I had left sooner. I did eventually leave SGF to work with a newer, smaller fertility clinic in the area. The doctors there listened to my concerns and offered me a customized treatment plan. I got pregnant with minimal intervention (essentially just medication), and welcomed my twin girls in December. But, back to SGF. I struggled with unexplained infertility and not once did I feel as though the doctors there were actually interested in figuring out why I struggling to conceive so they could treat the problem, but, rather, they were interested in making money -- pushing me to immediately pursue IVF instead of starting with less invasive, costly options. I tried, several times, to ask questions and share concerns with my doctor, but they fell on deaf ears. The doctors here are not actually interested in diagnosing and treating medical issues, they are interested in making money. At one point, I even felt as though the doctor was explicitly chastising me for not opting into the most expensive treatments. With lots of options in the DMV, I'd look for a clinic that makes you feel comfortable and heard and, for me, that was not SGF. (Side note: as others have mentioned, their billing team is AWFUL. I would have been willing to look past it if the physicians had been worthwhile, but it was just another reason to leave.)

I should have done more research and spoken to more people who looked like me, who had been through…read morewhat my husband and I have. The past 10 months have disappointing overall. Just go somewhere else. I'd rather drive farther, heck, I'm happy to pay more as long as the goal post doesn't keep moving. Having to be financially clear to start my IUI and get a bill for the labs 4 months later is beyond me. But I'm done.

Stacy was an incredible massage therapist. She asked about my needs, and worked her magic that…read moreexceeded any other massage I've had in the DMV. She is kind and clearly expert in her craft. The vibe is amazing overall, and the massage itself was exceptional. Highly recommend!

Meghan was terrific. Great full body massage, liked her technique. Really nice vibe and…read morecomfortable to be with. So relaxing! Front desk staff is exceptional, kind and helpful. Love the waiting area, tea, amenities, and massage rooms (generous size), nicely decorated. I appreciate the zen vibe throughout the office, bathroom, massage rooms. It all makes a difference. Parking tough but I got lucky with a spot right out front. I had allowed extra time because of the snow & I knew it might be tricky parking sit. I had plenty of time so it was fine. All Ohana spaces taken in back.