Not very happy. I have always paid $35 for gel service. Now I go with the family member…read more and was over charged for 2 people with gel service. Pay attention to your receipt. I will go back with my receipt.

Called about 15 minutes before I was able to walk in and they took me for a walk in for a full…read moreacrylic set. My technician was Cherry and she was absolutely fantastic, her attention to detail was great, I will definitely be back! She did my nails perfectly from length and shape to polish. I have done plenty of sets and had a few technicians really mess up on the red polish to where it still shows when done. It was nice to hear a waterfall in the background of the salon, it was a little hot in there, but for the price and quality, I will be back.

I can not express how much I LOVE this salon. After getting over post partum depression and having…read moremy hair go through hell (box dye, color oops and color shampoos) I was at an all time low and wanted to go for a big change and go blonde. Obviously it was very unrealistic but Phillip guided me through the process ended up doing an all over color to match my natural hair color and gave me light brown highlights for that change that I needed. I am so incredibly happy with his work ! It was a great price and they provided great service 10/10 would recommend!!! Will be coming back again !!

Moved to this area recently and have been looking for a new hair stylist/salon because I don't want…read moreto drive 45 mins to go my old salon. I tried one another salon in the area before this which did not go too well. However, when I found Phillip Hair Salon, I decided to give it a shot, especially because they were able to take me in for an appointment on the exact day I called them. I scheduled my appointment with Jeanie and she was great. She took her time with my haircut and styling afterwards. She also gave me a ton of great tips for my hair type. Very sweet lady! I think I will be going back and maybe even coloring my hair here in the future.

Always a fantastic experience. I always see Kelly and she's very welcoming, professional, and…read moreamazing. The staff at the checkin counter is very polite and welcoming. The products are not cheap, but they do a wonderful job explaining products, services, and the value as well. I used to only come here before a vacation to get bikini ready. Then I realized I could come more often, so it's part of my beautification, self-care routine. It feels great to treat yourself. Highly recommend.

Did my annual trip to Alexa before I went to the beach. She is the absolute best. My appointment…read morewas 5:45 and I was in my car after a Brazilian at 6:02! She's quick and painless.

My husband and I have received facials from Jenny a couple of times now…read more The location is in a more residential area - I love the neighborhood and the fact that there is free parking onsite. As there's nothing worse than worrying about if you're going to have a ticket waiting for you after your spa service SMH. Upon entering, we're always personally greeted by Jenny. Now, I'm not the warm and fuzzy type, but there is a certain draw about her. She is so warm and caring, which directly translates into her work. Her products and methods are top notch. At the start of the facial, she always steams your face to open those pores up - then she gets to work with a lovely exfoliating mask and then layers on all the goodies. By the end of my facial, I kinda feel like a princess. And my husband, who is a very easygoing guy, says "that was nice," which is huge for him lol. He approved of the men's skincare products used, and he was absolutely radiant for the following week. So, while spending time with Jenny, I was also introduced to cupping. As I understand/lived it - Jenny has a gun that she attaches a cup to, then she attaches the cup to wherever you're tense. For me, my left shoulder/upper back get really tight, so she attached a few cups to my tense area using the suction gun. Then for a few minutes she left them on and they did their thing... The suction cups lift the skin, allowing more blood and oxygen flow to the tense area, relieving pain and stiffness without medicine. It was a weird sensation, but it did work almost instantly. The only downside is the bruising. It has been seven days and I still have a faint set of circular bruises where my cups were.

8/3/21 After reading the reviews on this place, it got me…read morethinking about facials and other treatments like waxing. I saw the website for this business, but upon clicking on it, I am taken to other businesses that have nothing to do with Jenny's business. I don't think this is intentional, but Jenny might want to get her own webpage set up for herself. Right now her webpage is going to other businesses and one can't get the prices for her lists of services. I hope this problem is fixed soon. As for now, I will have to call and find out. Update: After speaking to Jenny, She informed me that there are different types of facials she does. Costs go from $150, $170 and $200 not including tip. Waxing is only for the eyebrows and Jenny only works on the face. Jenny doesn't do body treatments of any kind except the face. Hope this helps. As for going here, the prices I was told about seem a little to step for me. I would also want body work done and Jenny said she doesn't do that. I might make an appointment, but until that day..."C'est la vie", say the old folks, it goes to show you never can tell..."

Tina is a gem and I'm so glad I found her. Her attention to detail is perfection and strives to…read moremake you look and feel your best. Tina's studio is immaculate; I'm always so impressed with how clean and fresh the place is. She is a one woman business so she does require reservations and she does request you text upon walking in the door, which I greatly appreciate so my privates aren't exposed to strangers and there is a sense of serenity and privacy. Her pricing is very affordable and fair. I wholeheartedly trust this woman to do whatever she wants on me because she is just that fabulous!

I have never been treated so poorly by a service provider. I stopped going because I was…read moreuncomfortable and anxious each appointment. I find her prices to be higher than other studios, which I am ok with if the service is great, but unfortunately I was made to feel like she was doing me a favor and I was waisting her time. Unfortunately the laser treatments did not work and grew back pretty quickly.

I've been getting bikini wax with 'May' for couple years. She's the best in the area as I've tried…read moreat 4-5 spa places. She's very polite and gentle. It's the least painful I could get for waxing. The area is clean and organize. The whole spa area (include massage and haircut, etc) has very strong COVID precautions. Appointment only! Her schedule gets booked up very fast

Highly professional, higher personable…read more May is wonderful. I was going to the beach and unfortunately, there were no times that worked for me via her website. I called and left a message with days that worked for me and she was able to work with me to make a new time that worked for both of us! she responded via text message within a few hours to scheduled. This was my first time getting sugared (previously always waxed) so I was curious and nervous. May eased all my concerns, answered all my questions, everything was very clean and safe, worked with me for what to expect, what i wanted etc. She made me feel extremely comfortable and talked to me the whole time. From the the booking, to the execution and the follow ups it was seamless and wonderful. Prices are fair and reasonable highly recommend and will be back

I went for my third time today for eyebrow wax and tint. I was pleasantly surprised she remembered…read morewhat we did the last time and had a recommendation for a positive change. I'm extremely happy with the results. She is extremely professional and friendly, which is the perfect combination. I look forward to returning for additional services. She also offered me a military discount, which I didn't expect. Very positive experience!

I read tha fantastic reviews the Burke Facebook group and knew Poonam was the one who could fix my…read moreeyebrows. She skillfully waxed, shaped and tinted my brows and I couldn't be happier. Her spa is not a secret and it was worth the wait getting an appointment. I feel like I also made a new friend today, Poonam is that comfortable with her clients! I'll definitely be back for a facial, highly recommend Cloud 9 Spa.

I used to be a regular here. I usually get a pedi every two weeks. They have decent colors, it's…read morepretty cheap, it's a convenient location, and the people were nice. But over the past year or so I have noticed a sharp decline in service and quality of work. Also, I do not recommend getting your eyebrows waxed here unless you want very thin un-natural lines. I learned this the hard way about a month before my wedding. I have been cut a few times getting a mani/fill, which doesn't bother me nearly as much as the one time the lady giving me a pedi rubbed my foot raw with the pumice stone because she wasn't paying attention. I kept going back mainly because of the price and the convenient location. The last straw however, was when I decided I wanted a full set of acrylics and they were so bad I actually had them soaked off at another salon the very next day. I probably won't be coming back.

I got a wonderful pedicure here. The ladies treated me with so much kindness. Every customer should…read morebe treated like this. The atmosphere is great and it's so clean. I showed the ladies a picture of what I wanted my pedicure to look like and they nailed it. I was so impressed and excited. Please look at my picture and the great art work. I will definitely be back.

Friendly staff and excellent services. I've been a customer since 2020 and I'm always satisfied…read morewith my experience. The environment is very soothing; they offer refreshments like tea and sweets, the bathrooms are always pristine, and the massage rooms are set up nicely.

My friend and I were so excited to try this place because of the high reviews and limited places…read moreto select from in the area. We did the sauna and facials. Well needless to say, we will be on the hunt for a better spot- FOR SURE. Here's what our feedback was to the establishment since they asked, and I decided to share here in case it's helpful to anyone thinking about going here: "The overall experience was disappointing and did not meet the standards expected of a professional wellness or spa environment. The walk between buildings felt awkward and disjointed, and the areas where services were provided were visibly unclean. This immediately detracted from the sense of calm and comfort that clients typically seek when booking spa services. The sauna instructions were overly complicated and nonintuitive. Rather than supporting a seamless, stress-free experience, the setup required unnecessary effort and attention at a time when guests should be able to arrive, decompress, and enjoy the service. One of the facials was particularly concerning. The provider fell out of her chair during the session, left the room for approximately 15 minutes within the allotted service time, and complained openly about missing supplies that had not been ordered. Her presentation and behavior appeared impaired or otherwise not fully attentive, which was alarming in a setting where professionalism, focus, and client safety are expected. There were also sanitation concerns. Gloves were not worn during the sessions- in particular extractions & close facial work, which raised hygiene and safety questions. Given the nature of skincare treatments and direct contact with facial areas, adherence to clear sanitation protocols is critical. Both facials were performed below expected standards. Product application felt careless rather than intentional for both clients. Creams were applied in a manner that resulted in product entering the nostril area for both clients. In one instance, the technician had to awkwardly clean the inside of a nostril during the service, which was unexpected and uncomfortable (and something never experienced prior). In the other facial, cream entered the nostril and remained there throughout the session, creating concern about inhalation; the client ultimately had to clean it out herself after the session. This experience was distracting and far from relaxing. Additionally, massage and sculpting techniques reflected a noticeable lack of refinement and training, particularly for clients accustomed to higher-quality services. Overall, the experience lacked attentiveness, professionalism, cleanliness, and the level of care expected in a premium setting."

Wow. This place is great. I was serviced as soon as I sat down. The ladies here are professional…read moreand thorough. My eyebrow clean up waxing was pain free and my brows are shaped perfectly. Threading was useful to do some clean up. But it was minimal. I tried the place just out of convenience, but I will be back as a regular. If you're in this area you should definitely check them out. And I purchased a really cute anklet that I love.

Quick and easy service, cost $12 and honestly is worth the price. I went when it wasn't busy so I…read morewas in and out, will be going back!