I don't usually take the time to write reviews, but they truly deserve one. Communication was great…read morefrom start to finish, all handled through Yelp. The service was amazing-- quick, professional, and efficient. Their waiting room is spacious and peaceful, which made the experience even better. Everything was done promptly and handled with care. I was very pleased with their service and would definitely recommend them.

5 stars all the way…read more After dealing with a frustrating experience at another repair shop, I brought my 2011 Audi Q5 to Pacific Tire Service Center and I'm so glad I did. Miguel and his team were incredibly thorough, honest, and professional from the start. I originally came in for a check engine light and rough driving issues, but during their inspection, they found additional problems that had been missed -- including failed suspension work and issues related to a previous oil leak repair. Miguel took the time to explain everything clearly, provided before and after photos, and even showed me the actual parts so I could fully understand what was going on. There was also a female mechanic there (I believe she may be one of the owners), and I absolutely loved her. She was knowledgeable, direct, and helped confirm concerns I had about previous repairs. You can tell they genuinely care about doing things the right way instead of just taking your money. What I appreciated most was the honesty. They didn't try to upsell me or pressure me -- they gave me real information and helped me make the best decision for my car. Finding a trustworthy mechanic is hard, and this shop gave me peace of mind. I'll definitely be coming back and recommending them to others.

The service I received from the crew was great They take…read morecare of my tires every time I visit

I had a tire damage and I called this place, gentlemen over the phone help me with ordering a tire…read moreand a ended up buying two tires because my spare was not good, service was quick and on time, the guys really work on it fast very friendly and great service.

Amazing customer service overall had an amazing experience I went in because my clock spring was…read moremessed up on my Tesla model three they were able to help me out good pricing and Tesla was trying to charge me 1300 just to take a look I would totally go again

Paulina and the mechanics here quite literally saved the day when I needed very specific tires for…read morea warranty to replace my flat. I wish we found them before we towed my car to a different tire shop who had them in stock on their system but couldn't locate them, but I'm so happy we ended up at Pacific Tire. Paulina was very helpful over the phone, and they understood the assignment. I had my car towed here and they were done SO FAST. Amazing!! The tires were actually less expensive here than what we paid previously (although my previous tires had a warranty on them). Thank you for helping us out with our emergency!! We will likely come back here again for our next tire change :)

Fast check in, fast service and fast check out!…read more I came in for a wheel alignment and was told that it would take anywhere from 1hr to 90 min. Well it was faster than that! Amazing. The price was less than I thought due to a coupon they offered. Loved the customer service and the explanation of what was being done and the process. I would recommend 100%.

I really appreciate these guys here! My wife had a low tire pressure light pop up and when I took a…read morelook, I saw there was a nail right in the middle of the tire. These guys are .5 miles away from where I live so I stopped by today. It's rare that companies do anything for free so I was surprised when they did the tire repair and didn't take a cent from me. Shows that they care about clients and not maximizing their profit which completely won me over. When the time comes to buy new tires or any related services, I know where I'm coming and spending my money. Thanks again!

Best mechanic ever I've been going to the sky since I was 15 my mom used to take her car here and…read moreafter that we bought my car with him and he has been my mechanic since then and now I'm over 40 my daughter goes to him and I referred all my friends and family to him they're super honest and they get the job done. I extremely recommend them if you're looking for someone with the heart.

I tried getting a service on my brakes in this shop , but was met with an unprofessional, rude, and…read morewhat seemed to be drunken man. There's no need to disrespect possible customers and berate them over getting a service done. One employee quoted me one price for an installation while this man quoted me an extra $50. I chose to leave; the encounter I had was enough for me to choose elsewhere.

Staff is friendly always resolves the issues . Trustworthy . Definitely recommend this placeread more

**Date:** July 11, 2025 (Friday), 3:00 PM **Vehicle:**…read more2022 Black Tesla Model Y At approximately 3:00 PM, the low-pressure indicator for the **left front tire** activated. I stopped at **TJ Tire on Prairie Ave in Hawthorne** for assistance. **Experience Summary:** 1. **Service Delay:** The business was extremely slow/unresponsive. 2. **Overpriced Product:** They sold me a used tire at an unreasonable price. 3. **Poor Attitude:** The staff was unfriendly and unprofessional. **Conclusion:** I will **never return** to this business and **do not recommend** TJ Tire to anyone. The place changed management Old management was good New management is absolutely looser -- Mike

The guys are Very fast and Good pricing highly recommended they had me in and also customer…read moreservice is a 10/10

For Fast Service, tires and alignment.: "Amazing service and wonderful staff! I had a flat tire and…read morethey went above and beyond to get me back on the road within 15 minutes! If you live in the area, you're blessed to have such a great company in your neighborhood!"

Great service, quality, money, value So very reasonable…read moreprice for the service Female Manager (Stephanie?) is attentive and awesome! i recommend!!

They swap out parts but never check if it solved the problem. Wasted a lot of time and money here…read moreand my brakes are still squeaky.

I came in to have a flat tire repaired and left with a scratch on my rim. The technician claimed…read morethe scratch was already there, but I know it wasn't--my vehicle had just been inspected at another tire shop and the rim was in perfect condition. I chose this shop because they appeared professional, but that was far from my experience. They refused to take accountability for the damage and would not offer to cover the repair. When I asked to speak with a supervisor, I was told there was no way their employees caused it. Overall, this business was unprofessional and disappointing. - Replying to your response: The video you showed me when I was there, you could not get a clear view because the technician was in the way.

This place was recommended to me by Nur Benz in Hawthorne. The service was/is superb! Julio and his…read morestaff are the nicest, friendliest, and professional people ever! I called needing 2 tires replaced, he said come on in. I was in and out within 1/2 hour or less. Truly good customer services with very good favorable prices. This is now y official tire shop! Thank you South Bay Tires. I pray your business overflows.

Great service , great prices ! Been going here for many years!! I called about some run flats for…read moremy BMW, they had them in stock! Great quality !

I highly recommend this place. I went in to get my tired repaired and was glad with how quick the…read moreservice was and the price of the repair. Everyone was courteous and professional and knew exactly what kind of repair they needed to do. So if you're looking for a tire shop to get tire or repairs, I recommend this place.