How EMC Security Regained My Trust, (and a Five Star Rating)…read more They listened to me... It is exceptionally rare that a company can and will respond like EMC did to my complaint. They are reviewing their policies based on my comments, fixing my sensor, and picking up the bill for this month's service... Their response, which I trust you can read, was sincere, good natured, and even a bit humorous. Well done!

The pricing is okay. I used this provider for around 11 years. My issue with them is that they…read morerefused to sell me a replacement wall mount after I had cancelled my monitoring. Really disappointing behavior.

On time, trustworthy, excellent customer service and on the next level to make sure the customer is…read moreinformed on the technician assigned to you and what is being installed.

These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

Zoe and his entire staff are lifesavers. We have now taken 3 laptops to be fixed by his team…read more Excellent customer service. Highly recommend

Amazing all- been coming here for over 13 yearss--- and service is always the best ---love themread more

I called Reliable earlier this week to set up an appointment because I have been having an issue…read morewith my bathroom drains for weeks. I found Reliable online and they had a call out fee of $89, which I know is basically my personal penalty for not knowing anything about plumbing. I set up an appointment for Saturday afternoon, knowing that I would be home. I received a courtesy call from Joe when he was on his way over. Joe was professional, friendly and knowledgeable, and helped me understand the problem. He was in and out of my home in less than 15 minutes, and I kind of learned how to address these types of issues in the future so I am very grateful. Thank you to Joe for making my problems go away quickly. Now I can address them since I was able to learn why my drain was bad, and not keep tossing drain cleaner down and wasting money. I'm noting Reliable for any needs moving forward!

I had used Reliable HVAC since 2017. They have replaced two HVAC units in my home. I also…read moresubscribed to their monthly maintenace service for these two units. Unfortunately I found their service to be very poor. Several times their technicians installed the wrong size filters in my units, left the filter access doors open, and frequently they had to come out several times to fix a problem. In fact they have never repaired a problem on the first visit since 2017. Please be careful with their billing system. I have tried to cancel my service contracts several times and they keep charging me. You have to call them several time to get the monthly charges stopped.

I've been coming to this location for over a decade now and I always have an excellent experience…read more Every employee is very knowledgeable about everything in the store. As well as attentive and makes sure you're finding what you're looking for. I've come in needing a variety of things like new keyboards, mouse, headphones, Mic, and had questions about components for a new PC build. I feel confident knowing that when I visit this location I'll be taken good care of. I've always recommended Micro Center to friends and family, and will continue to do so in the future.

Amazing customer service was building a super complex work bench computer for me and for my…read moreengineer team. That can run a super ai that can help create all creative things designs even audio work and video and simulations really work of all types. The team here really helped Sara Flore, David Suh, Stephen Fraser and David Hill really helped me get the best case scenario for all the interior made sure it was compatible it fit together things I might have gotten wrong if I did it myself. Some amazing experts and Sara made sure I had style with my choice very passionate workers. And Vance made sure got the best monitor type extremely knowledgeable about the market and matched to my needs so I can do proper color grading on a monitor that can actually see colors correctly. So extremely grateful really made my day today and excited to put everything together. And last person I think was Michael who helped me get the right mouse learn about keyboard types and mouse pads for long use and best performance!

It broke, they fixed it. They did what they said they would for a fair price and were super nice…read more Thank you!

Morons. Literally. I have apple care plus and these guys claim they have to charge me if my iPhone…read morehas software issue. Further when I first came in guy told me they couldn't determine if it was hardware issue. I left called Apple Care, got supervisor on phone told him my issues and said that's 100% not accurate. They have equipment and ability to determine if it's a hardware issue. I called Onyx back, spoke to original guy that helped me in store, he then spoke to manager and said in fact they could run tests to see if it was hardware issue but that if it wasn't hardware and software they'd charge me full price to fix despite me having AppleCare+. Bunch of . Save the trip. Applecare hook me up with appointment at Apple Store Lenox tomorrow.

I received impeccable customer service and the technician was extremely professional…read more Thank you

I was an Ackerman customer for about 8 years until my account was sold to ADT without my knowledge…read more I have been using ADT for about 2 years. In early December 2025, I noticed Ackerman Security was back in business; I said okay, let me call them to re-established home security services with them. A home appointment was scheduled, and the woman sales rep for Ackerman came to my home. We talked and reviewed the work that were needed to convert my home security services from ADT to Ackerman. We discussed the amount and monthly payments for Ackerman Security services. To establish services, I was going to finance the equipment charges to a finance partner company for Ackerman. I gave the Ackerman rep my personal information (e.g. Social Security number, address, phone numbers, and other information to establish security services.) The Ackerman rep never follow up with me. When I called her, she gave me an excuse saying it is a technical issue, management is reviewing your information, or some off the wall excuse. I got tired of waiting, and I utilized ADT security. I paid more money with ADT; however, I have a peace of mind. If Ackerman Security didn't want my business, I wish the rep would have said something; and she didn't. Very sad business practice; and I am glad that I am not returning to Ackerman as a customer.

We had work done on our hot water heater along with 4 of our neighbors. The technician Brian did a…read moregreat job however we all felt that we were overcharged. Two other plumbing companies did the same service at our other neighbors home for a lot less money. I would recommend getting quotes before having work done

UPDATE 4/18/26: After documenting a life-threatening exhaust/water-heater backdrafting emergency,…read morethe responsiveness from RS Andrews has been appalling. Nick called but did NOT disclose it was his last day, as later confirmed by Rolanda. Despite on-site confirmation of a hazardous safety issue, management (Albert) attempted to schedule a fix for April 21--leaving me in a home with active exhaust fumes. He found no issues with a "proposal" written on a $0 Receipt Note, despite clear issues detailed in my email. This proves that he either did not read or does not understand his job. A $0 Receipt Note is NOT a formal company proposal. Furthermore, this document contains Critical Legal & Professional Failures - this list is not exhaustive: 1. The proposal cites a South Carolina Mechanical License (#115146) for a Georgia property, making it legally void. - WARNING to future customers. make sure the license is from GA if you are located in GA. 2. The proposal cites an incorrect service address, potentially invalidating insurance coverage. - ANOTHER WARNING to potential customers. 3. INACCURATE and PADDED SERVICE SCOPE/PRICE: Technician Jose - no longer with company either - claims 'structural joist pocket' cutting is required ($1,500), yet the basement is open and requires only brick core drilling. Many of my specific requests were omitted from scope, making it impossible to claim if not installed - even if "included" in price. 4. Legal Disclaimers in Notes: A technician is NOT a lawyer and cannot override institutional contracts. Notes claiming "no responsibility for structural damage" contradicts standard professional liability for negligent installation. 5. The company is liable for the actions/inactions of of employees in R.S. Andrews vans/outfits. People SHOULD NEVER risk exposure to flue gases while this company ignores emails for days and violates codes. I will consider reporting this to the Georgia Secretary of State. 4/1/26: I called, they told me they did not do Combustion Air Intake installations. But they do. Then, I got a call back from Nick who was kind enough to listen and tell me that they could do that work. I told him I would call back if I needed them - I was having another company come over an check - I called back twice never to hear from Nick again. I still need this done (having a window open is not a long term solution). I hope they call and help so I can change my opinion on them.