I had to Call the Toll Free phone # on the back of my card this morning to dispute 2 charges on my…read moreChase Credit Card. I got a person named "Areiyan" from INDIA ! I could NOT understand his thick accent and he refused to Dispute the 2 charges. He made me cancel my current Chase Credit Card as "Fraud" and send me a new credit card. This employment of STAFF outside of the US is destabilizing our US Labor Market ! The tariffs imposed on India is causing Chase customers to pay MORE in service charge fees. This is NOT fair and Chase should be ashamed of themselves for their behavior towards American citizens.

Absolutely the worst online experience of any bank I work with!!…read morePeople in the bank are nice and helpful, but the bank policies are not good for the consumer.

I been with this bank a bout 40 years ago with no problems, good service for 4 decades straight…read morewith no problems. Tums up for CHASE BANK Chase Banks Tums up for the good service. M A N U E L. GU E V A R A

Just like all the other i looked up on yelp the hours are fricken wrong they dont close at 4pm on…read moresaturdays hell they dont even close at 2pm on saturdays no this branch is open until noon 12pm thats it. Yelp has been wrong onthe business hours for ever single place ive looked up today. This is total crap and for someone like me that has extreme problems with heatstroke and skin issues running around in 110° heat with no real way of hidi g fro. The sun and only ice water to stay cool uts down right deadly for me to keep going from place to place that is closed. You guys need to fix you crap before someone dies on a wild goose chase you created......

Brittany was such a great help today! I have a Chase credit card and mortgage account, but not a…read moredeposit account. I was interested in ordering foreign currency for a trip. She did her best to help me, and I really appreciated that. It turned out Chase didn't carry the currency I needed, but that wasn't her fault.

I would like to appreciate Cristian, an employee who works for this branch…read more For the past two and a half months, my ATM / Debit card order has been so ridiculous that it took me two months to arrive in about a week. I don't know what the true cause is. Before going to this branch, I first went to the Palm Desert branch. However, the results were not good and the response remained unmediated. Then, I went to this branch of Rancho Mirage, and I was lucky enough to meet Mr. Cristian, who was very kind to me, and was very friendly and very comfortable for me as a customer. I was able to do it. And today, I am very happy that the card has finally arrived. I highly recommend this person. Thank you so much Cristian !!

We have been with Chase and their predecessors forever. We appreciate their availability, wherever…read morewe find ourselves, and the staff is always on top of their customer service game. We have had checking, savings, CD's, Ira's, and pension management with them. Enough so that we have special services without extra fees, like check printing.

There is almost always a multiple person line and workers that seem unmotivated to help those in…read moreline.

Once inside the branch the customer service was very friendly and helpful. My biggest complaint is…read morenobody answers the phone during business hours. I ordered a currency exchange online to be sent to this branch. I received zero notifications and was left with calling the branch to see if it had arrived. Finally after 8 attempts I called the 800 number and they told me the branch had the currency. Smooth as silk once inside and currency in hand lickity split. Answer the phone and this review would be 5 stars.

They have horrible customer service as well at this branch. They stand around and ask you if you…read moreneed help and then can't help you. For a pin update you have to make an appointment. All these Bank of America's are not efficient at all.

Absolutely incredible service and dedication to its members! I had my debit card hacked and went…read morein to the Murrieta branch and was helped by Ricky Green! He did an outstanding job changing my accounts and setting me up with all new accounts and cards. What a wonderful Credit Union!!

I went in to join the credit union at this location and the employees were very all friendly and…read morehelpful. Ana Alvarez was assisting me with my application and answering questions I had about potential loans. She made it very easy to understand and what I needed. Ana walked me through all my options and was able to answer all my questions. We were able to connect a lot and I felt very comfortable and valued in our conversations. Great experience overall!

Great customer service in person and over the phone. They are always smiling when I go in.read more

Shout out to Schools First! Over the last 4 years I have had…read moremultiple in person and phone interactions with them. GREAT customer service! Today, I had to go in and Veronica, branch manager, greeted immediately and my time working with her was amazing. Thank you! In a world where customer service is lacking in most establishments, Schools First could teach a class.

We were able to open a checking and Money Market account quickly. Diana Sanchez was the Client…read moreRelationship Consultant that helped us. She was professional and helped us decide the best accounts to choose to avoid any fees. The branch was very nice, clean, well-lit and welcoming. Isaac Herrera helped up setup our Trust on our accounts when we came back a couple days later. Both Client Relationship Consultants were very helpful and professional. We are happy to open an account with US Bank.

Went there open a business checking account to get a $900 promotion, you had to deposit $25k of…read morecash and maintain 60 days with 5 transactions. The bank staff name Walter Sherley help me go through the process and he's lack did a big mistake for transferring money from my others checking account should be cash or new money, he's lack of advice or explanation or even knowledge the promotion of the bank he working it. I'm been waiting over 3 months and call even come to meet him at the bank, he knew he did a mistake make me couldn't get the $900 bonus promotion. He says would work with his manager to get my bonus, but today he call me says sorry they can give me the $900 bonus. I'm not recommend anyone to do business with them, personally with Walter Sherley. I've go there tomorrow closing all of my bank accounts to go do business with others banks. It's such been business with them for over 15 years and all they did is crewed me over for theirs employees mistake. Goodbye.

I always have a good experience when I come to this bank. All of the employees that I have worked…read morewith have all been a joy.

This branch may be ok but CALBank as a whole is horrible. All they do is charge fees. Fees for…read morewires in and out, fees for using Zelle, fees for using ACH. Just horrible. Stay away

Wells Farge charges a "Convience Fee" of $21. to cash a paycheck drawn on an account at their…read morebranch. Ridiculous ! I do not recommend Wells Fargo for any financial transactions. There was no sign posted indicating tansactions fees.

I do NOT recommend this Wells Fargo bank…read more When I was FINALLY told that this branch could not accommodate even though it's MY money. .. . I decided to go to a different Wells Fargo bank and found competent people there. This branch has proved to be incompetent from bank tellers to management. Deal with these people at your own risk.