Very friendly and courteous!! Have complimentary shuttle service which definitely makes it easier…read moreto get vehicle serviced. Thought I needed brakes to pass inspection. Very honest and , inspected and said was fine. Saved me money. Could have put new brakes in like I thought, and I would thought nothing of it. Says a lot. Highly recommend.

They are a neighborhood establishment very friendly update you on everything going on with your…read morevehicle before they do any work. The prices are average a little high in some areas, but you're getting quality work. Are there other places that are cheaper and probably better, yes. But again, they're close Neighborhood friendly, and they will work with you.

I wrote a long story about this, but shortened it to just the facts. Differential oil change…read more Premier Automotive Services charged a few dollars more than the car dealer quoted for this simple service,. Car dealers are usually the high water mark and everyone else charges substantially less.. If you don't care about price, these are your guys.

We only stopped in for some basics, oil change and inspections/emissions, so I can't give them a…read morereally in depth review, however, I can tell you that they responded quickly and I was able to get our cars in and out quickly and with no issues. They were very friendly and professional, and the next time we have any car issues we will be stopping here for the repairs.

These guys are great. We were traveling on Interstate 95 when we ran over a retread tire. It caused…read moresome problems with our undercarriage. They help us ASAP. It took five minutes and they were absolutely wonderful. Fred Lansdale, PA

Do not recommend. We…read moretook our truck in for diagnostics, including an issue with the exhaust. We paid about $400 for the inspection and expected the truck to be reassembled afterward. Instead, the shop left the exhaust disconnected. Because of that, the exhaust heat melted the floor of our truck, resulting in more than $1,000 in damage. When we returned to Crouch with the damaged truck, they refused to take responsibility or pay for the repairs. They also did not offer to refund the diagnostic fee. Most concerning, they admitted they knew the exhaust was disconnected when we drove away but didn't think it was important to call us or fix it before we left. This experience showed a serious lack of attention to safety, accountability, and customer service. I would not trust this shop with my vehicle and cannot recommend them.

K&T come thru when you really really need an assist! We had a bit of bad luck with a car just…read morebefore our daughter was to take it to college. We got it back from the shop just in time, only to see that an inspection was due. And we had a 12-hour drive. They got us out the door quick this morning! Thank you Mike and K&T!

Took my car in for 70,000 mile service. They were very professional and competent. Also, before…read morebuying my used vehicle we took it to K&T to have them check it over. They did not charge for this courtesy service.

I was having car trouble and took it in right away. Car repair services had the problem fixed…read morewithin the same day. Super friendly and very reasonably priced & great customer service. Will definitely be using them for any car needs. Highly recommend.

Would not take my vehicles anywhere else. The mechanics are knowledgeable, friendly and committed…read moreto great service. Highly recommend Car Repair Services!!!!

Called about a job, the woman who answered sounds like she doesn't even want to be bothered with…read moreit, which was whatever, I knew these guys do decent work and relatively quick. So I decided to go with it. Dropped off Monday for diagnostic, told her I'd need it back the next day as I have work, she was Overnighting the parts, said that will be fine. Tuesday roughly 2 o'clock in the afternoon I call she said the part was running late, said it would be there "any minute" (i know what that means) and told me it'll be done today she'd give me a call. Never calls. 430 rolls around and I decided let's call again.She tells me it's not done. So I brought up that I was a little confused because she said it could be done today and I still haven't heard whether you guys are going to take a look at my transmission.She proceeded to freak out. Yelling at me. "F*** you motherf*****" and hangs up. Proceeded to play phone tag because she wouldn't speak to me like an adult, just kept hanging up. At this point I'm just confused because I still need my car for work and quite honestly her attitude was terrible from the get go. It's the holidays and I really can't afford to be missing work or dealing with whatever that was to begin with. Told her I'd be there with my dad to get the car. Their hours when you look them up on Safari say 6pm but they're hours are actually 5 pm so unfortunately I was too late. Today at 8 am I basically show up and ask her as calmly as possible what's going on with my car. She explains what I already knew. She then says I'm talking Over her when I didn't even get a word out. I'm just trying to tell her I need the car. I'm not even trying to speak of the situation that happened before as I am going through my own problems as it is and I don't need to be worrying about whatever her problem is. And again she acts like a child tells me to leave and walks out of the room. This is now the 2nd time I'm basically denied my car. She didn't ask me to pay some up front or anything. She was unwilling to hear my situation that I work over 30 minutes away and that I at least needed the car back until my next day off she just kept freaking out. I asked the gentleman behind the counter to explain to me what's been done so i could drive it away as is and I was told to leave by him too. I genuinely don't understand. After this she bursts out the door at me, I'm standing by the front door, have no clue what to do cause I wasn't exactly sure her intentions. After that I just threw my hands up and left. Unfortunately I couldn't get anywhere with non emergency police numbers earlier. I just wanted to leave with my property at that point. I was still willing to pay and did pay when I left but i am now cheated out of a days pay and feel that after this experience it's quite unfortunate that a business is willing to do this to people so close to Christmas time. All I wanted was my car back for like 1 day maybe 2. Never have I dealt with someone so Miserable. So I left, about 930 or so I get a call it's done from someone else. I thanked him for calling me and said I genuinely don't understand what exactly this is for and there she goes, in the background "maybe if you didn't run your mouth " lady, I never said anything rude to you I only said what was true. You ignored me 2 times about my transmission . And the second it became an inconvenience to you, you flipped out. I really just don't know what to say. Only reason I give 2 stars is because I genuinely never had an issue with their work. But I hope and pray that this deters anyone from getting work done on your car here because it seems the second something inconveniences you as a customer they don't care. Or at least she doesn't.

I needed a car inspected and Graybeal's was able to get me in sooner than any other shop in the…read morearea. Their price was in the same range as the others, and they worked fast. A good experience all around.

The shop along with the customer has been holding up a job for over two weeks now that we're trying…read moreto pay cash for also tried to charge $1000 for a 13 mile tow i've been in the Towing industry for 40 years never heard of such a thing $3400 worth of damage the vehicle was drivable all but a flat tire. now they're refusing credit card payment saying that they will only accept cash. scam company I would stay away unless you want to pay above maximum charges.

ORIGINAL REVIEW: Took a vehicle to them for a simple Maryland State Safety Inspection, which…read moreultimately ended in an assault by their employee. The inspection staff and shop manager was verbally abusive when you question their work. Then a third employee decided it is ok to punch a customer in the face. I don't care how heated a discussion gets you don't assault your customers. Interestingly enough I contacted the CEO Mike Montgomery via email regarding this matter and as of 5/4/24 he has not responded. It would seem if a customer took the time to contact the owner due to issues with his employees to include necessitating a Cecil County Sheriffs response you would respond and engage said customer? I am really a pretty reasonable person, but when staff give me the proverbial middle finger when I speak to them and then another staff member physically assaults me I tend to become a lot less reasonable. Updates below in reverse order by date: 5/9/24 UPDATE: Maryland State Police (MDSP) came out and looked at the vehicle and it passed. The MDSP treated me like a valued customer. I sent a review to MDSP telling them how much I appreciated their assistance and explained that even if they failed the vehicle I would have accepted that answer because of the professionalism exhibited by the MDSP. The MDSP did not verbally abuse me, talk down to me, or physically assault me. As for the business I hear crickets, which speaks volumes to their actual business practices. 5/7/24 UPDATE: Took the vehicle to another shop for a 2nd opinion and they confirmed what I thought, which is their mechanic is incorrect. Unfortunately I guess I will need to contact Maryland State Police Inspection Folks and see what my recourse is. ORIGINAL REVIEW: If you want to risk being assaulted by their staff take your vehicle to them. They are verbally abusive when you question their work. When they get their feelings hurt then they decide to assault you. Never again will I take or recommend anyone to use this shop. I don't care how heated the discussion gets you don't assault your customers.

I've been taking my 2010 Honda to this shop for years. Every experience was great. I would…read morerecommend them highly. My last visit was 12/30/24 and I was treated wonderfully by Steve. Thank you!

My 2007 Saturn VUE was well worn when I brought it into Morgan's. The underside of the car had…read morebecome terribly rusted, unbeknownst to me, and not one mechanic would attempt to repair it, even mechanics who had claimed they could when i called and brought it in. It was strongly recommended that I try to sell it. When I took it to Morgan's I was looking to see if I could trade it in although I couldn't really afford even a used car. But, Mr. Morgan took one look at it and said he could fix. 4 days later the damaged metal underneath the car had been welded and fixed. At half the price. Morgan's is the best. I've brought it back a couple of more times for far less extensive work and had the same great result. They are very responsible, professional and pleasant.