Despite us having a mechanic in our family and thus being able to provide Alex Gerz Radiator Co. with detailed descriptions of symptoms and our own attempts at repair, this shop charged us $133 to merely bleed our coolant system, despite the fact that we ourselves had already bled the coolant system no less than three times. Worse, when our vehicle was given back to us with the assurance that the problem had been fixed and that the vehicle had been test-driven to make sure of it, we immediately realized we had been lied to twice: the problem wasn't fixed, and had the mechanic actually driven it, he would have discovered that himself. As an aside, it took me no less than four calls and an email to get a hold of them. Needless to say, we will never again use their services, and will caution others to avoid them. Meanwhile, a different, HONEST mechanic had our vehicle for less than two hours when they made the correct diagnosis: blown head gasket and cracked engine block. Unless you enjoy being lied to and ripped off, do not take your vehicle to Alex Gerz Radiator. read more

I'm waiting for the day this place goes belly up. Which from the lack of customers I've seen, it doesn't look like I will be waiting long. I needed to have my R-12 A/C system flushed out. Knowing that most places will do this for free if they could keep the R-12 they sucked out, I called to confirm this. This was the first place listed in the phone book for this type of service. After speaking with the owner over the phone and confirming that this service was indeed free, I headed to their place of business. Which of course was able to see me right away (no other customers). After watching them tear apart my car looking for my A/C piping, I politely pointed out the location of the outlets this "mechanic" was stumbling around looking for. He set up his vacuum which he ran for about ten minutes. After that he told me there was no R-12 in the car to begin with. After that I was handed a bill. I refused to pay the bill since the owner himself had told me the service was free. The mechanic refused to give me my car keys back. At this point I normally would have just avoided any further problems by paying the unwarranted bill, but something about that "mechanic" really ticked me off. I called the cops to report our dispute. To end this long story, I got my keys back without having to pay that bill, and the business owner was reprimanded for his bait and switch tactics. The cop told me I should never go back to this business for further service. read more

These guys are awesome!! Friendly, fair service with a smile. They have fixed every radiator I have brought to them

Moving to a new area, I always want to know a car mechanic that is reliable and trustworthy. We've taken our cars here for a variety of issues. Each time, we've encountered fast service, quick solutions to problems, and lower bills than we were expecting. I can't speak about the person's review that left one star, but our family and other families we know think highly of Gerz' service. They are our go-to mechanics. read more

Finding a mechanic you can trust is hard to come by. I moved to the area from Maryland and needed a state inspection. I first went to Meineke (a mistake) where they told me I wouldn't pass until I got a $600 repair. I wanted a second opinion and since I live right by Alex Gerz, I knew about them and scheduled an appointment. They went ahead and replaced a brake light and passed me! I was so relieved. I even told them all about Meineke and they said that was ridiculous and totally unnecessary, especially considering how low my mileage is. Alex Gerz saved me $600 and now I know who I can really trust. I'll be coming here for everything from here on out! read more

Don't go here!, stopped to have my radiator pressure checked...indeed the radiator had a leak as I suspected. I was given a verbal quote of " between $400-$500" since the vehicle is a 98 jeep Cherokee Gerz suggested an after market radiator ($100 approx.) to save money and I agreed. Picked up my car 3 hours later my invoice was $575! I question the amount with the secretary, I was told between $400-$500and her comment was " its $500 and something. I also asked Gerz how long is the radiator guaranteed..."I think 3 years" of course nothing in writing on the receipt. Gerz won't see me again and I certainly won't recommend him. SAVE YOURSELF SOME MONEY AND MORE IMPORTANTLY AGGREVATION!!!!!!! read more

Outstanding service at a fair price! My family has been using Alex Gerz and Son's for the last 40 years. In every case, the work we asked to be done, was done, correctly, on time and at a very reasonable cost.... no surprises. My daughter and son take their cars to Gerz. Tune ups, inspections, radiator work, alignment's, AC, general troubleshooting. Reasonably priced, very fast service. Ann and Jean run the office, Barry or David provide the estimates and get the work done. They will also explain exactly what needs to happen for them to get your car running like new again. Also, young people or new to town... this is a reliable, honest place to get your car fixed! read more

I took my very "seasoned" 2000 Nissan to Alex Gerz Radiator Co. for inspection. When everything was fixed the car ran like new. My husband and I will be coming back for future car repair and services. read more