Yes, I do recommend this Valvoline! It's the first time I tried Valvoline and it was a great…read moreexperience. From the moment I got there, to the moment I left. It was better than any experience I've had at Jiffy Lube. That was actually a big reason I went to this location, was because of the poor service I received at other Oil Change companies. I went in for an Oil Change and got the value of an Oil Change. Special shout out to Adan, the Manager, he was a big reason why I had a great experience. He made it seamless and educated me on the items that would benefit my car, without make it feel "sales-y". Plus, he also had a big car like mine, so he made it relatable. Thanks Adan and the Valvoline team, I'll be back soon!

WORST DECISION EVER!!!! They didn't put any oil in my car and had the audacity to try to charge me…read moreagain for not putting oil in my car. Then said it was my fault it wasn't any. The quality of service is Fast and HORRIBLE. Plus the Manager there is a lying piece of work. NEVER TAKE YOUR CAR HERE!!!! I almost lost my car because of them. Please don't be the next VICTIM I WISH I COULD GIVE THEM A ZERO STAR!!!! PLEASE AVOID THIS PLACE!!!! Especially if you value your vehicle!!! COMPLETE WORST PLACE EVER!!!!

To start, my family and I have been going to the same mechanic for over 50 years. One problem... my…read moreboyfriend and I just reallocated to Oak Park, and with this comes losing our go to in Cleveland. I have ventured out to others when I desperately needed service and my preferred couldn't get me in, and was always screwed over. The typical you "need" this, this, and this done to your car which led me to have a really poor experience with anything that needed to be done to my car - which had 200k miles on it, and made the process dreadful. Long story short, my boyfriend needed a routine oil change, tire rotation, and wanted to get a full inspection on the car since his just hit 100k miles. The car was also showing that he needed a new timing belt (something that pops up automatically when the car hits 100k, and has yet to be replaced) and we were supposed to be making a long drive the next day for a wedding. I decided to take the car since he had to work. I get to the shop and am immediately warmly welcomed by a nice smile and friendly hello from a man named Tyler. I told Tyler exactly what I wanted and didn't want anything else done besides what I said. I also told him that we ideally wanted to wait on the timing belt seeing as we had to leave for a long trip (I had my fingers crossed on this one since). He checked everything, and came to the waiting room to tell me I can make it there and back before the timing belt needs to be replaced, but that it should be replaced soon. THIS was what I wanted to hear. He also told me I needed new filters (I already knew this, oops), and too the time to show me how gross mine were, so I ended up getting new ones. He ended up giving me a little discount too, and explained, "we just try to do a little something for everyone". Amazing! After driving the car home, it has a completely different (but good) feel to it. Maybe it's in my head, but it truly does feel like it was taken care of properly. I have NEVER had this good of service from a mechanic in my life. Our Planet Automotive will be our new mechanic, and I'm so happy with the time Tyler spent with me on this. I can be a tough critic, but this process was pain-free and easy. Thank you, Tyler, and the guys at Our Planet! :-)

love Car one Caesar and Bruno are amazing people, I was recommended by Valvoline and what a great…read morespot. They are so honest and do such a great job On the spot, Two days in a row and I had everything done for the winter. Also the conversation is always pleasant. Thanks Lisa w/Equniox

25th FAST AUTO REPAIR has always been the place to go for car repairs. They always get my cars…read moreready on time. Whether it's something small or big. They can take care of it. If there's anything major wrong with it, they take care of it properly and the shop owner Michael is a great guy. The prices are always far. Have not had any issues and I have been going here for years with all my cars. My relatives, Also bring their car here.

Want to give a huge thank you to the team here at the shop!…read more Brought in our Mercedes Benz which had a severe issue that was costly.... Called around and this place had the BEST pricing in the city! AND they used all original parts of my vehicle. Our vehicle got fixed relatively fast as well. Overall, we will be long term customers and I will especially send my family and friends your way. Tambien hablan espanol! Recommendo este lugar!

The most helpful shop I've been to in years. On a Friday afternoon, I called asking if they could…read morecheck my car and they were able to get me in and out in an hour all fixed up before the weekend. Amazing customer service, will definitely be back.

I've been here twice and happy both times. The staff are nice. Called both times to make an…read moreappointment and they usually have availability the next day or two. Didn't have to wait too long. They also gave me a very fair price and assessment overall. The shop is very clean and organized. Will definitely come back

Admittedly I was really reluctant to make an appointment based on these reviews, but I really…read moreneeded an oil change and this place was (1) near work and (2) near a Target. I made my appointment online at 1pm, showed up on time, and they said it would take an hour. I walked over to Target, shopped to kill time, and came back an hour later and it was done. No issues whatsoever, no complaints. It looks like others have had major issues with other repairs and appointment scheduling, but I honestly had no problems. I'm happy with the service and glad I was able to get this done over my lunch hour!

I was disappointed with the service I received at the Broadview Pep Boys location. I brought my…read morevehicle in because it was pulling to the right and requested that it be checked for a wheel alignment. I was later informed that the inner and outer tie rod ends needed replacement, which I approved. The total cost was over $500. After picking up the vehicle, the issue remained unchanged. I also discovered that the front right tire had been inflated to 47 PSI. Standard PSI is 35 PSI. I returned the next day, and after another alignment inspection, I was told that worn out front tires was most likely causing the issue. I paid an additional $40 at another shop to rotate the tires, but the vehicle still pulled to the right. When I returned again, I was told they could only refund the alignment charge of $138. In the end, I still have the original issue despite spending several hundred dollars. Unfortunately, I was not satisfied with the overall service experience.

I have to give credit where it due. I went in there and was out in less than 20 minutes. This…read morelocation puts the "J" in Jiffy Lube. Other locations have been kind of "Iffy." Kewon was the manager on duty and was very patient and professional. They all provided service with a smile and I truly appreciated the positive experience. There are still places you can go and receive great service. Thanks so much gentlemen for making a bad day much better for me. I appreciate you all!! Keep up the great work!!

This location never chained the oil in my car (that's the reason why I went to begin with) causing…read morethe engine to fail. that being said I reported it and the manager sent me his email and never got back to me. scum

They have really upped their game here. I used to dread having to go to this Jiffy Lube when I was…read morein a bind. But my last experience was excellent. You don't even have to get out of the car. Corey walked me through everything and was very pleasant and friendly. They let you know things that may need to be done or cleaned on the car, but they don't harass you about it. Certainly, they are a business and they are going to let you know what else they can offer you. But I felt like I could say yes or no. They were quick and professional, and I have now started spreading the word to people to go back to this Jiffy Lube.

They know what they're doing and are very professional. I'd never go anywhere else. Never met a…read morenicer group.

My family and I have been using Vaupell Auto Repair for years. I highly recommend them! They are…read morevery thorough, they communicate well, and they perform great work. We've very lucky to such a family friendly service in the community. I will continue going back to Vaupell for all of my car needs!

I'm out -- despite smiles & friendly banter, too many experiences of Vaupell staff ignoring the…read morespecific ask when getting multiple cars serviced & being force fed the highest cost service as "necessary" rather than what you asked for an opinion on. No communication from drop off to however many mechanics service car, and then to pickup person. Left intentionally confused & with the highest price tag possible & no answers to your service request. Wanted to give them fair shot, they failed many times. All it takes is listening to the customer & communicating between internal team, but they don't bother. Moving onward (and upward) to another mechanic, aka my garage

They over filled my oil and coolant when I had gotten a coolant hose replaced and a oil change done…read moreand I was told I was going to get a call for a support for my radiator and I never got a call back from the owner

As one review says, I would get a quote for parts and labor. After the estimate. They will call and…read moretell you. If you find the cost quote high, shop around. If owner's quote is reasonable, your choice whether to get further quotes or tell them to go ahead and repair your vehicle. Criteria: One. Do they fix the problem? Two. Do they do so at a reasonable price? Both important.

Great service on my car an excellent customer service thank you guys for being a place I can trust…read moremy car with

towed 2009 ford focus to the shop for a smoking brake pad... quoted me $1000 to replace 1 caliper…read moreand new pads and rotors.. way over priced stay away