I needed a "dry out" after a catastrophic plumbing leak. Cody was there immediately with their…read moredehumidifiers. They have a great network so over the next days - Francisco was there to fix damaged drywall. Then David and Davidson came to replace flooring and bathroom utilities. That went above and beyond; painting walls, replacing drywall patches were needed. I found the cost well below other water damage restoration companies and it was a job well done.

10 STARS IF POSSIBLE!!!!!!!!…read more Amazing company. Our 1 bedroom condo unit was flooded and everything was completely restored quickly and they even helped with communication to our insurance company.

Anthony from MD Restoration's Repair Division did a fantastic job repairing the holes in my walls…read moreand bathroom ceiling, which was a result of the water mitigation & drying from the water leak from above my apartment unit. My walls and ceiling look brand new like the day I first moved in, and the whole job only took 2 days.

Nothing but SUPERB service and client support from MD Restoration. My husband and I felt completely…read morelost dealing with the ordeal we're currently going through, and we didn't even know where to start. Last week, I reached out to the company regarding a water leak issue and explained our situation. The customer service representative was very accommodating--she took my information and advised that a project manager would be in touch. I didn't have to wait long at all. PM Andy called me shortly after and scheduled an immediate inspection of our home. Although Andy could have scheduled us for a later date, he sensed the urgency of our situation and was kind enough to work around my availability. He came first thing in the morning shortly after our initial call. I was extremely impressed and grateful for the company's fast response. Andy kept an open line of communication, patiently answering all our questions and guiding us on next steps while we were completely clueless about the process. Today, I wasn't expecting another call from MD Restoration, but my husband had been in contact with Andy, who helped us get the dehumidifier scheduled. Around a little past 3 p.m., Yonell called me. I missed her first call, but she left a voicemail and followed up just minutes later. When I answered, Yonell was truly a breath of fresh air. After a long workday, her jolly and upbeat personality helped me de-stress immediately. Even though it was near the end of the day, she was still lively, positive, and a pleasure to speak with. She promptly scheduled herself and her team to come out right away with the necessary equipment for dehumidification of our Mikasa. Yonell arrived exactly as scheduled, and she and her partner completed their tasks efficiently. What made the experience truly memorable was her exceptional customer service--fun and lively, yet still professional. I genuinely enjoyed working with her and wouldn't mind working with her again. Overall, our experience with MD Restoration has been far beyond good -- it's been great. They've helped put both my husband and me at ease during a stressful water leak situation. Thank you so much!

After I had taken a shower, and at 9pm on a Friday night, I discovered water was flowing from…read morebeneath a toilet in an adjacent bathroom and water had flowed into my hallway. I couldn't shut off the water at the toilet so I had to shut it off at the main. I called my usual plumber who was off island. And of course I had company flying in the next morning, ugh! I asked on a local Facebook group for plumber recommendations and Carlos, the manager on duty reached out to me immediately. His communication was great and he followed up letting me know who would show up and when. Turns out the cause of the plumbing leak was a main sewer line clog plus the wax ring for that toilet was old and dried up. So David, Raven and Carlos did trouble shooting and fixed both of my plumbing problems in plenty of time for me to pick up my friend at the airport! These guys are GREAT! They work together well, knew what they were doing, had all the high tech tools required for the job and were respectful of my property. They were so courteous and friendly. The service I received was outstanding! Candidly, I was reluctant to hire a mainland corporation but these guys are local and treated the service call as such. Carlos even sent me a coupon which helped me manage the cost, which was not exhorbitant thankfully! So now Roto Rooter is my plumber of choice!

Super-fast response, instant scheduling and quick repair of my clogged tub (same day)!! Will…read moredefinitely use again - great service!

I've known Leilani when she was at complete custom flooring, and I heard she's at urgent Island…read morerestoration now. I contacted her as my rental unit needed new carpets. As expected, she gave me multiple options and great advice. She knew I was trying to balance between quality and budget for rental unit. Needless to say, I have beautiful new carpets in my rental unit and the tenants love it. Thank you, Leilani and urgent Island restoration!

They want to charge me $99 just to look at my job. So they come to my house, look at what I need…read moreand charge me for what they want to charge me

Careless Work After Asbestos Removal -- Damaged My Renovated Home…read more I hired this company for asbestos removal. The ceiling removal and painting were done well, but everything else was handled with no care at all. My home was fully renovated before the project, and now I'm left with damages everywhere. The walls near the ceiling were scratched, and they tried to cover it up with paint that's a different shade of white, which made it even more noticeable. My door is chipped, and they stapled into my wood floors without removing the staples. The bathtub coating is peeling and chipped in multiple spots (see photos). It was in perfect condition before, so it's clear they didn't protect the area during the work. I've already spent 6 hours just touching up the walls, and I still haven't even started fixing the bathtub damage. For a company dealing with something as sensitive as asbestos, I expected professionalism and care -- instead, I'm left with frustration and extra work. I would only recommend this company if you don't care about anything else except the one thing you hired them for. Otherwise, be prepared to spend your own time fixing the mess they leave behind.

We used this certified contractor for abestos removal of the popcorn ceiling in our home built in…read more1969. Kapili Reyes performed the abestos testing and confirmed the presence. We did request estimates from other abatement contractors. Although Kapili did not have the lowest estimate, they were competitive and stayed in close contact with us throughout the entire process before we made our decision. What made them stand out was their genuine concern to help us. We negotiated a fair price that was a "win-win" for both sides. Kapili initially gave us a 4 to 5 day removal time. To our surprise, he and his crew completed the removal in 2 days. We received our clearance by an independent lab after the 2nd day. All in all, we were very pleased with the service provided by Kapili's company. Would highly recommend him to anyone looking to test and remove abestos from their home.

Easy to make a appointment. On time services!! Very friendly…read more!! Thank you so much! .

This company has the right tools to do the job right I am…read moremoving back to the mainland and live on the 12 floor by Ala wai. I hired a different company first and the carpets looked worse than when they started. So I need carpets clean for my exit inspection so I get deposit back so I called this company and wow perfect Real nice guy, super clean and professional. And now the carpets look brand new And the price was less expensive than the first guy. Seriously you can't go wrong hiring this company. What an amazing job they did and fast too. Very happy

Outstanding work and customer service. This is the third time I've used PuroClean, and I highly…read morerecommend them. I was dealing with water intrusion from another condo unit that caused significant water and mold damage to my bedroom wall. PuroClean was responsive, professional, and efficient--they quickly got everything dried out and handled the demolition seamlessly. Michelle, the owner, is exceptional. She goes above and beyond to support you through what is a very stressful situation. Kai and Kody were also fantastic. They demolished the wall with impressive precision and took great care to minimize dust. They created a proper containment area, cut clean, straight lines in the drywall, and protected my furniture and belongings from humidity damage. They even lined high-traffic areas to keep the carpet clean--attention to detail like that really stood out. I would absolutely trust this company again and can't say enough good things about them.

Very great customer service! They helped to clean our classroom carpets! Mahalo to Aleks and…read moreJayden! For the great work during this storm! Please support this company!

Amazing customer service, professional care and outstanding heart for the customer. Nestor and his…read moreteam did and excellent job taking care of our place. Highly recommend you give Nestor a call to address your concern. Honest, realizable service. I can't say enough about them! You will not be disappointed. Thanks again Nestor!

If you're reading this because you're undergoing water and /or mold damage, I feel for you. Having…read morenever experienced a disruption of this nature, I barely knew where to begin. Thankfully, there's Yelp where I'm grateful to have found Nestor Flores of AdvantaClean dba NDC Water Extraction LLC. Nestor was quick to respond to my inquiry and to schedule a free, no obligation field inspection followed by a prompt and extremely fair written estimate. Upon meeting with him, I was immediately put to ease by his integrity of character and strength of conviction to honesty. These are among some of the intangible qualities in another person that I greatly appreciate. As a previous employee of an extraction company, for over 16 years, Nestor worked his way up from the bottom to learn and to develop a broad range of understanding involving every aspect of this industry and beyond. With his wealth of hands-on experience and personal commitment to the highest of standards, in 2020, Nestor started his own business through the AdvantaClean franchise. It's only with the dedication and help of caring individuals like Nestor, we're able to breathe a sigh of relief today as we ready ourselves for reconstruction. Although I personally understand how difficult and unsettling this type of situation can be, when things return to normal for you, please take a moment to share a review? Nestor deserves a world of credit and gratitude for his wonderful heart for helping others. Thank you so much, Nestor and Christian.

I've been a property manager on O'ahu for years and have partnered with many restoration companies,…read morebut Elite Restoration stands out above the rest. They've handled more than one restoration for my portfolio, and each time they've made the process easy and stress‑free. Working with Darla has been such a blessing -- she communicates quickly, follows up without being asked, and always takes the time to walk me through what's happening. They get the job done without delays or excuses, and her patience and professionalism make her my go‑to every time.

Very very courteous, friendly, and informative. Excellent follow up, and very detail oriented. Its…read morenice to know there are professionals who care about the needs of their customers instead of just seeing how much money they can get by making you think you need something you don't need. I would recommend this company to anyone. God bless you and have a wonderful day. Thank you Darla for your prompt courteous follow up.

Great service. Amazing job easy to book. Efficient friendly. Good quality. Good Communication.read more

This is a smaller new company, but Kevin is very professional and explains things so you understand…read morethe process. I had minor flooding compared to so many others, but I did have almost an inch of water. Kevin did a really good job drying out my walls and floors. He came often to check on the progress and make adjustments. I am very happy with his work and highly recommend Newcomb Extraction!