This was hands down the worst experience I've ever had.
My original appointment had to be rescheduled because they didn't have the right ultrasound tech. Frustrating, but I was understanding.
When I returned for the rescheduled appointment, I was running late (my fault), but after trying to call three times to explain I was stuck in traffic, I was met with attitude. Not exactly the welcome you hope for when already stressed.
The ultrasound itself was awful. This was my first ultrasound with this baby -- a huge, emotional moment -- and the tech made it miserable. Instead of showing me anything, she made me lie back and stare at the ceiling for nearly 10 minutes without a word. When I sat up, desperate just to glimpse the screen, she told me to lie down and stop. I explained how excited I was, hoping she'd show some warmth. She didn't. No reassurance, no kindness. I laid there crying -- twice -- and she still said nothing. It was heartbreaking.
To make it worse, my husband wasn't allowed in because we had our daughter with us (who would've quietly sat on his lap). I understand policies, but this was an incredibly important family moment that deserved more compassion.
Compared to my previous pregnancies, this experience was night and day. Other places tell you measurements, heartbeat details, and make it exciting. Here, I wasn't told anything until the very end -- just a quick glimpse of the baby's head, body, and legs. That was it.
I didn't even get the information I went in for, to confirm how far along I was.
If you have a choice, go somewhere else.
I highly recommend LIV -- they are kind, allow children, and make expecting families feel truly cared for. That's what every mother-to-be deserves.
In short: I expected a warm, special experience seeing my baby for the first time. Instead, I was ignored, dismissed, and left devastated with no information about my baby. read more
