Great quality care. The doctor goes above and beyond to make sure you're healthy and pain free. He…read morechanged my life for the better after discovering my endometriosis. Staff is so nice also.

The ladies at the front desk need to take a course on customer service. We all work jobs, we all…read moreserve the community in one way or another. If everyone has to put on a front, so do you. Multiple young women have spoken on how the receptionists at this Bay Clinic make them feel unwelcome and uncomfortable. Yes, people have bad days. But this is a job they chose to work. The least they can do is show grace to the patients who are seeking medical help, most of whom are in sensitive situations not to mention. The last thing they need to feel is belittled by some woman at the front desk. Half of the community can most likely attest to this. This is health care, be professional. Two stars because the actual doctors are nice.

Everyone is extremely helpful! This is a very convenient clinic!…read more Sorry Dr. LeBoo said she's ready for a new chapter...

This pertains only to Dr. Laboo. Our experience with the resist of the staff have been great. The…read moreDard Side Of Addiction or The Dark Side Of Everything This started as a review for our former doctor who unceremonisly removed us from her patient list. No reason that we can discern beyond a few statments made to me about my pain medicine that I have been taking for two years after unsuccessful full hip repacement & subsequent unsuccessful spinal decompression surgery. My wife, who was also her patient was dismissed (we quess) because she has been taking various pain medication for approximately eight years because of her chronic regional pain syndrome. She also has had an unsuccessful herniated disk spinal surgery approximately eight years ago. We are both seventy three years old & also suffer from several less serious but common maladies that accompany our age. Twice our former doctor advised me "these drugs are not for fun, they're for pain." Neither my wife or myself have ever abused our pain medication. Never have we asked for more pain medication. Never have used my pain medication for "fun." Neither has my wife. Our medical & prescription records are easlily accessed by our medical team. We take no illegal drugs. I may be the culprit that caused our former doctor to drop us. The two times she remarked about me "having fun" with my medications I didn't respond. She had previously referred us to a pain clinic which were under another the care of nurse practitioner who handled our pain prescriptions so I assumed that since she was free from that burden, there was no further reason to talk about it. We have been under this PCP's care for about 2 years & had no issues. Our visits were mostly jovial with some serious levity. Aha. Maybe that's it. Perhaps she thought that that levity meant we were not serious about our recovery. Several monther ago in a phone conversation I had said in jest, "this is your pain in the ass elderly couple." And she said, and I'm paraphrasing -- "you're not even close to my pain in the ass patients." And as I said, our visits, although sometimes broaching serious medical issues tended to be a bit positive & upbeat. Once, she ask if I was doing my physical therapy & I said yes, "Getting in & out of my car. Opening packages. Getting up off the sofa, etc.. " It was meant as a joke but . . . I do have respect for physical therapy -- our daughter & daughter-in-law own a physical therapy fitness center. A bit of my history which I think my be relevant to this issue. I was a hippy in the 60's & I was in many rock & roll bands -- and it WAS a "sex drugs & rock & roll" and I lived it. I was married to my first wife &. at 25 she became pregnant & our son was born in 1978. The moment the nurse handed him to me & I beheld an infant that I seemed, for lack of a better term -- a mini me. I saw that I had a chance to give this little guy a much better life than I had survived. My ex-wife, my son's mother was a party girl. We divorced when our son was about five, went thru a bitter custody battle which I lost. I was devastated. A few months later my ex-wife brought him over for a regular weeked visit & never came back to pick him up. So from age five, it was him & me. I quit drinking & drugs because I was afraid I might lose him. A few years later I got a job at a drug & alcohol/psych unit at a local hospital. I knew I needed treatment to stay straight but I couldn't take a month "vacation." So I came in the back way. So I was totally clean & sober for twelve years as I raised him. Then I met my current wife & she's been an angel. She was the mother he never had. More history. My father was a life long alcoholic & drank himself to death. My mother became an alcoholic later in life but died clean & sober. Unfortunately she was addicted to another drug, nicotine (she was a three pack a day smoker.) She was a two time breast cancer survivor but lung cancer got her in the end. My younger brother has been an addict for the last 40 years. As far as I know he is still alive. My youngest brother was an alcoholic/addict with several years sober (he was an administrator for a halfway house before he died of lung cancer). His son, my nephew died of an overdose shortly after his father died, and his sister, my niece committed suicide via overdose shortly after that. So I know the dark side of addiction. I know it all too well. So maybe I broach the subject of addition with some levity. I don't choose levity, I have to. It's either that or I cry. I wish my wife & I could have talked this issue over with our former doctor, but she's made it impossible to reach her. My hope is that maybe if my story gets out those of us with long-term chronic pain will get a bit more empathy.

This place is awful. They work on the sunk-cost principle. You first have to go have an interview…read morewith the office manager, where he assures you how much cheaper their services are than a regular doctor's office. Then you have to have an appointment to establish service. During this appointment, they literally will NOT talk to you about any medical issues you have or any prescriptions you might need. You're supposed to make another appointment for that. This first appointment is just for the APRN to nod her head while you go over your history. They make a big deal about being cheaper than doctors, and it's true, their actual visit cost is less. However, you'll quickly find (if you pay out of pocket like we do) that they have "procedure fees" for everything. For instance, at the doctor we eventually found, I only pay a $35 nurse fee for vaccinations, but at Park Wellness, I was expected to pay the regular office visit fee PLUS an additional amount for a procedure fee, which brought the total to MORE than a checkup with the doctor. Not only that, but I was flat out told that they charge MORE for a procedure fee for people who pay out of pocket than they charge insurance companies. The office manager, who is related to both APRNs and is therefore likely there to stay, is a rude jerk. I'd say more, but frankly, I have so little trust for this place that I don't want to say enough that I can be identified. This was one of the worst "doctor" experiences I've ever had.

The entire staff at Park Wellness is a joy to work with. My entire family goes here from my…read morechildren to my husband and myself. Anytime we have needed a same day appointment we have been able to get in. Both APRN's that work at this office truly care about the well being of their patients, they will call and check in after an appointment to make sure you are recovering. During your appointment they listen to all of your concerns and with you come up with an action plan to address the health concerns you have. They do keep you accountable on your end of the health plan, which in my option we all need. I have recommended them to many people and will continue to do so.

i am grateful to be able to be seen here. very clean, kind and caring. I felt listened to and that…read moremy injury was being handled with care and consideration of my feelings. I've had issues with cracking my own body and actually felt much better and straighter after the first session. excited for the future with the Klein natural health service and look forward to trying some of their products they also offer in the office.

Being in Hilo there's not many options for Chiropractic care. Klein Natural Health is a good…read moreoption. The staff is awesome and the doctors do a good job on adjustments. There are also 2 massage therapist that also give extremely good massages. I know, I tried both. Their styles are different, but I loved them both. So if you think you're in the need for alignment check them out.