I can't say enough good things about the whole team, especially Tammy. They all were such a joy to…read morework with, very responsive to the guests and our needs. I would highly recommend them to manage your rental!

We purchased a condo this April and needed help getting it going on Airbnb. I had no previous…read moreexperience with short-term rentals or with any kind of property management in Hawaii. Maui On-Island Agent provided excellent advice and responsive service to help me get going quickly, including recommendations for an excellent cleaner and for other needed professionals. With their help, we were able to achieve Superhost status on Airbnb in just 2 months!

Perfect location, excellent car to cruise in and Karen is so accommodating and easy going!…read more Twice this year I have rented Karen's condo in Kihei and her bright red Camaro. I had such a wonderful experience the first time, I just had to make it back again this year. Her condo is right across the street from a beach with turtles laying around every morning and the most epic sunsets at night. Karen was sweet enough to send me recommendations for places to go and things to do on Maui also. The complex has many amenities- BBQ, tennis, pool and jacuzzi and really friendly neighbors. I have referred her many friends and I will continue doing so. Mahalo Karen!

Karen is definitely a super host! She is very gracious and was available anytime we needed her…read more Her 2 bedroom condo at Pacific Shores in Kihei was just perfect. It was very clean and beautiful and had everything we needed for our stay. The condo is in the perfect location in Kihei. It's very close to all the restaurants/bars and beaches. We also rented a car and it was very reliable and great on gas. We were there for our honeymoon and had the best time ever! I would definitely recommend her place. We will be back. Thanks so much Karen!!!

Please read other reviews. They completely left my pregnant wife and I stranded in the aftermath of…read morethe Kona Storm. We are now being forced to pursue legal endeavors, as they refused to refund our stay. When we arrived the sewage was piled up in the streets 10 feet high, sewage strewn all down the driveway. Additional flood warnings were active the morning we arrived and the place was not safe. All of their properties in the South Kehei region, are in what the state has labeled major flood zones. This area floods regularly, however during the Kona Low Storms of March 2026, local papers labeling this a once in 100 years flood, this company did not flag this as a hazardous event. They also refused to provide a letter that we could use to submit for insurance, even after telling us in writing that they would. After we cancelled and found a place on higher ground where my wife and unborn child would be safe. They still rented out the last day of our trip. So they technically still made more money off of the pain they put us though. This company does not care about your safety. You have been warned.

TLDR: Kona Storm, they do not care. Maui was devasted, but we should still travel. Stay away from…read morethis place. Subject: Formal Demand for Refund - Reservation March 17-25, 2026 To Whom It May Concern at Maui Rentals, I am writing to formally request a full refund of $4,505.11 in connection with my reservation for March 17-25, 2026, which I was compelled to cancel due to the severe weather conditions caused by the Kona storm affecting Maui during that period. I. BACKGROUN I purchased travel insurance through Red Sky Travel Insurance in connection with this reservation. When I filed a claim for my prepaid, nonrefundable costs, Red Sky denied coverage in part by citing representations from Maui Rentals that the rental unit was available and habitable. I am contacting you directly because I believe that characterization, even if technically accurate in a structural sense, does not reflect the totality of conditions on the ground -- and because I believe we can resolve this matter without further escalation. II. BASIS FOR REFUND The Kona storm caused documented, widespread disruption to Maui's infrastructure, transportation systems, and public safety during the exact dates of my reservation. Travel to and use of the destination was not reasonable or practicable for any prudent traveler during this period, regardless of whether a mandatory evacuation order was formally issued. I sustained a verified financial loss of $4,505.11 in prepaid, nonrefundable expenses. I am not seeking anything beyond what I paid. I am not alleging bad faith on the part of Maui Rentals. I am asking that you review the circumstances and extend a good-faith refund consistent with the extraordinary nature of this weather event and the reasonable expectations of your guests. III. REQUESTED RELIEF AND TIMELINE I respectfully request a full refund of $4,505.11 within ten (10) business days of receipt of this letter. If this matter cannot be resolved directly, I will have no choice but to pursue all available remedies. I am hopeful that Maui Rentals shares that preference. Sources (Please note the emergency proclamation made by Mayor Bissen) Official Government Sources Hawaii Emergency Management Agency -- The Maui Emergency Management Agency worked with local and state partners to assess storm damage, and the State of Hawaii's Department of Commerce and Consumer Affairs Insurance Division offered help filing insurance claims for those impacted by the Kona Low storms. Department of Defense (dod.hawaii.gov/hiema) Maui County / Mayor Bissen Emergency Proclamation -- Mayor Bissen signed an emergency proclamation ahead of the Kona Low storm, with the National Weather Service warning of a "large and powerful" storm that would bring intense rainfall, rapid rises in streams, and flooding of roads and low-lying areas. Maui County (mauicounty.gov) Maui County Storm Update (March 15) -- About 350 people utilized shelters countywide overnight on March 14, including passengers whose flights were canceled and residents unable to reach West Maui while Honoapiilani Highway was closed. Maui County (mauicounty.gov) Hawaii Tourism Authority (March 20 Update) -- A statewide Flood Watch remained in effect through the weekend, with the heaviest rainfall expected across Maui County. Airports remained open, however flight delays and cancellations were possible. Hawaii Tourism Authority (hawaiitourismauthority.org) Major News Articles NASA Earth Observatory -- Back-to-back low-pressure systems struck Hawaii in March 2026, delivering some of the worst flooding the state had seen in decades, with rainfall totals of 5 to 10 inches throughout the state between March 11 and 15, with some areas seeing more than 30 inches. Weather stations in Kahului broke daily rainfall records. NASA Science (science.nasa.gov) Hawaii Tribune-Herald -- At Kahului Airport on Maui, there were 103 delayed flights and 16 cancellations on Friday alone, followed by 79 delayed flights and 54 cancellations on Saturday. Individual Maui hotel properties estimated $250,000 to $500,000 in lost monthly revenue. Hawaii Tribune-Herald (hawaiitribune-herald.com) The Points Guy -- Maui and the Island of Hawaii received the brunt of the storm. The Road to Hana on Maui was partially closed due to the storm, allowing local traffic only. Some travelers were stranded on the islands until at least Wednesday due to airline cancellations. The Points Guy (thepointsguy.com) Travel and Tour World -- Parts of Maui saw up to 40 inches of rain, resulting in flash flooding that washed out roads, closed attractions, and caused significant damage to infrastructure. Airlines including Hawaiian Airlines, United Airlines, and Delta cancelled more than 200 flights between major U.S. cities and Hawaii. Travel And Tour World (travelandtourworld.com) DisasterAWARE -- The March 2026 Kona Low involved simultaneous flash

If you are considering renting through Tropical Villa Vacations look no further!!! They are top…read morenotch!! They truly are Maui's best kept secret. They make you feel so welcome, they are easy to get ahold of, they even show you a rundown of the house the day you check in. If you need anything, even just recommendations on restaurants or things to do they are a phone call away. They have the best cleaning crew, unlike some rental companies who have one person clean the house they have a crew of 4-6 I think it was clean the house top to bottom. It was spotless and beyond stunning. They made our Maui vacation so memorable that we can't wait to come back and rent through them again soon!! Mahalo for the memories and making us feel so special during our stay!!

I loved working with Tropical Villa Vacations on our vacation rental in Maui! Yvonne Nitta and the…read moreteam at TVV were all so attentive and made sure that our family was well taken care of! I look forward to our next trip and working with them again.

This property is hands down the most convenient in Kihei! The pool is pristine and Kam 3 beach is…read moreacross the street, also has a lifeguard stand! The resident manager Lisa Sue is absolutely the kindest and genuinely nice person. If you need anything she is on it. You can walk to a strip mall for food and groceries, Mooses and Freds is in walking distance as well! Very close to Wailea. Great value for your Maui vacation!

This is our third stay here and based on our first trip, that's why we keep coming back. Each unit…read morehas its own touch as their all privately owned, professionally managed. The real gem is that it's directly across the street from one of the best, in my opinion, in Kihei. If you can find availability, it's an awesome place to hang out in paradise.

This place canceled our reservation 3 weeks before our trip and did not provide any alternative…read moreaccommodations. We had to book a tiny hotel room elsewhere, and it was the only place left in the area. This business is morally reprehensible and takes no responsibility for their actions. Avoid at all costs!

BEWARE!!! Rented a 3 bdrm, 3 bath for 8 nights at Maui…read moreBanyan # 305 in S Kihei, HI and what a fiasco it was. We arrived on Friday, May 30, 2025 and found the refrigerator was not working. The items we placed in there were warmer than we put them in the frig. and coupled with the constant leak, the floor was a trip hazard. (Of the 8, we had a 9 month old and 4 that are not spring chickens). We telephoned the phone # provided, that very afternoon and during business hrs, no live person, so left a voice msg. On Saturday, it was apparent the AC was not working in one of the bedrooms, the television in a different bedroom could not be properly operated unless it was from the living room. The major reason we settled on this rental is b/c they boast of a "nice" pull-out sleeper soft and that would have suited us perfectly for the pre-teen - had we been able to open it. We telephoned again and requested maintenace or service, or anyone to rectify the frig, AC, and sofa bed. An answer and seemingly sincere person that promised someone would resolve the issues right away. No one came; no one called. Called again Sunday, again, the voice message. FINALLY, after a few more calls, a very nice "maintence" person arrived. He really was nice. Walked around, assurred us the refrigerator would be replaced (which would take care of the hazard), was horrified at the extreme temp in the bdrm with non-working AC, determined the sofa will not open b/c some metal rod is bent out of place. He was unsure as to what would be done about that. He also examined one of the sliding doors that was very difficult to impossible to open, but appeared as though it would fall off the tract, and again indicated he was unsure what could be done about that. We also inquired about the "broken hot tub" as everyone was attempting to use the only one working, making for one very crowded area while the other pool area was almost empty. There was a lovely b'bque area with 3 large grills by the pool with the working spa; unfortunately, they did not work. After that nice maintence man left, we really believed that things were going to be taken care of. We never saw anyone again, never heard anything again, despite several more telephone calls. After all was said and done, a very meager refund was given and it cannot go without being said, the resort thought it was very generous. It was less than one nights rental. When there was no further communication from them, I telephoned the corporate office, the rental company, and even sent an email. At one point, I reached a live person that promised a call the next day from the manager. That was July, 2025. Still nothing. Hope this info provided information that will prove helpful.

Just returned home from 9 days in this wonderful condo. very spacious, clean and well stocked!…read more Beds are comfortable and love the ceiling fans in every room. However nothing compares to the amazing view from the deck. Loved the sunsets!! Also location is wonderful! Also Maui Roost provided everything we needed to make access to the condo and information we needed to make our trip perfect! Highly recommend this condo and will definitely book again!

Excellent experience with Maui Roost and the Kihei condo we rented for a week. The email…read morecommunication was informative & very helpful with planning our visit. I'd book again with this agency without hesitation. The pictures and descriptions of the unit were accurate. There were no surprises with the unit. Everything was clean and organized down to the pictures of the items in the cabinets.

Best place we've rented in all Hawaii. Beautiful and more than well equipped and clean condo (Maui…read moreBanyan H-214). I dare to say that the kitchen is probably better equipped than my own. And for us the washer and dryer were a definite plus. Minor detail: the washer has molt in it. And not a little, a lot. They should really replace the rubber ring. Bonus: found over $1 in change when I cleaned the ring with a paper towel. Check-in went easy with all the direction we received by email. Only thing that can be mentioned is that the PDF we received wasn't accurate anymore. Although they specifically wanted us to go to the office to register, the office told us that the company didn't do that anymore. Well, no problem. We had all instructions and the condo was exactly as advertised. Parking is free but you'll have to look for a place that's not from an owner. We guess that 1/3 of the parking area is not reserved. We didn't checkout the pool so no comment on that. It's in the neighborhood of (ABC) stores, shops and restaurants and the beach and park are across the street.

Red sure knew what he was doing when he designed this house. From the views to the amenities, this…read moreis a deal and a half!

The house has a beautiful view. it really is as nice as you see in the pictures. We had small…read morechildren in our group and really appreciated the high chair, pack and play and fenced pool. The small cottage shown in the pictures is actually the caretaker or owners cottage and it's important to note that someone is on the property during your stay. We did run into people several times. We had expected more privacy.

In the middle of nowhere. BUDGET FRIENDLY. Small old pool, not near anything within walking…read moredistance. No activities, no restaurants or ocean/ beach rentals. It was so bad we left a few days early. We asked for partial refund because they never told me about this place being partially destroyed. Now I'm sure there will be construction going on for many months.. what a great thing to wake up to. Sometimes a good deal is not a good deal.

Condo was right on the beach and very affordable for the area! Includes kitchenette for cooking if…read moredesired for a longer stay. Easy check in and out process. Includes folding chairs for sitting on the beach and dining tables too. We booked a partial ocean view room but it was really only a view of the bushes, no ocean visibility. Our wifi didn't work but we connected to the neighbor's. I'd recommend an upstairs unit as you can hear the plumbing from the person above. Also feel like more toilet paper could be provided for longer stays- we ended up purchasing some. Note that they do charge a cleaning fee as part of your reservation and they only clean at checkout. We'd definitely stay here again on our next trip here. It's right on the beach and centrally located. It's not overly touristy like Laihana.