Quick service and friendly staff. Definitely coming back again. Good deals if you go to there…read morewebsite for discounts

I have been waiting with 2 cars in front of me since 2:39pm , it is now 4:23pm and I'm still…read moresitting in the bay no one has attempted to come start my oil change let alone say "I'll be right with you" or anything , I have watched 6 cars that came after me get serviced in the right bay that came after me. Yet I'll still waiting.

I been here 3x and only got 1 oil change there because they are so slow and have only 1 bay open…read more They are slow slow slow. I waited 30 minutes and no cars moved. This place sucks

We went in for a basic oil change, they changed our air filter, and topped off our fluids. Next day…read moreour check engine light was on and a week or so later, all off our lights on the dash were on. We never had a problem with our car until we went there, never again.

I was down in Orange Park for a monthly training and my oil change was due. Given that there's a…read morefew oil change places within a few blocks, I just pulled into Famous. I can't remember the last time that I've been to this franchise, as I usually go to Take 5, but I'll definitely never go back to this spot. The first alarm bell was that they made me get out of my car. I just want to get in and get out. There should be no need for me to get out of my car for a quick oil change. The second alarm bell was that the few men on staff were swearing up and down that I had been in to their shop recently (I had not) and that they had recently had a car "just like that." It wasn't just one or two comments, but went on for a few minutes and creeped me out. The third alarm bell was that after I filled out my information in the iPad provided and asked if my Veteran/Military discount was included, I was told that it should all transfer from my current profile. I didn't have a current profile. I haven't been to a Famous in many, many years. As I was waiting in their office waiting area, one of the guys came in to walk me out to my car and, basically, up charge me on stuff. I commute to St Augustine every day for work, so I'm staying on top of my oil changes and fluids. However, I'm fairly certain that my coolant needed to be topped off, so I let them do it. That said, I was told that my Veterans discount would "transfer over" and it wasn't included and that they were going to put the current oil that I was using in my car, which was non-synthetic, and they put in synthetic thinking that I wouldn't notice. When my bill popped up to be nearly $200, I looked at it and said that I don't put synthetic oil in this car and that kind of oil should not have been used. The guy at the desk took it down to a regularly priced oil change, but not without making comments in a smarmy tone like "the customer is always right" and generally making me feel like he got caught trying to upcharge me. I felt very uncomfortable from start to finish here. Everyone, ladies especially, avoid this place at all costs.

We pulled in after the light turned on. Alex welcomed us and immediately started to work getting us…read moreinside. Naturally, he discovered a few extras that required attention. In response to Alex's recommendations, we chose what was required. He was easy to deal with, accommodating, and friendly. not being intrusive. When needed we shall return. It was good service.

They treated me kindly with respect and they assisted me 100%... I will most likely go there again.read more

Service technicians were quick, friendly and knowledgeable. Will be taking my other car back there…read morewhen its time.

Utilized the services of Firestone Complete Auto Care Store #011495. Problem with the fan. Kevin…read moreanswered the phone and set up a timely appointment. Kevin answers your questions, researches the issue if needed and thinks outside of the box in resolving problems - this situation was no exception. He treats you like family - with respect and concern for your wellbeing and the safety/functioning of your car. David diagnosed and fixed the problem. Thank you, Firestone, for having staff that don't treat you like a number, but a valued customer!

Had my truck all day then installed the brake pads wrong. So had to bring it back and they wouldn't…read moreget it in right away. So I had to take it to a different location and that's where I found out the pads weren't installed correctly. Also didn't put new windshield wipers on like I requested. Will not be using this location again

They would not change one of my 4 tires due to a "missing wheel stud". They didn't bother to check…read morebefore they started on the others so I got stuck having to wait for hours for them to finish 3 tires and then had to take the car to somewhere else and wait another 3 hours to get the one changed. When I went to pick up the car from Walmart, I also found that they HAD changed one of the other tires that ALSO had a missing wheel stud. They had no explanation as to why they could change the one but not the other. They waisted my entire day. The other shop I went to had no problem changing the tire with a missing wheel stud. Walmart would not even give me a refund for the installation of the one tire. I'm going to have to dispute it with my bank. I WILL NEVER do business with Walmart Automotive again.

I was very impressed. Andy, my mechanic was very professional and courteous. I definitely will…read morereturn with my other vehicle for another oil change. Thank You!

I have used Gary and Carmen's service for years, even when they were operating out of a tiny spot…read morein the Morgran office park across from Orange Park High. They took care of my 1997 F250 7.3L diesel crew cab 4x4 for years until i sold it a few months ago. They kept it running like new with about 300,000 miles on it when I sold it. Never a problem in all those years.

I felt very comfortable with Gary's Car Craft. They did everything they said they would do and…read moremore. It is very difficult to find a good , honest service facility you can trust today. Thank You!

I went to this location for an oil change. During the appointment, they found that one of my tires…read morewas slightly damaged, and if I continued on it, I would have blown my tire on the road. This was a great find due to me having to drive three hours tomorrow down south. This is a really good team.

Amazing place with a great staff. Always looking after their customers. I would highly recommendread more

I definitely needed to update my review. Since my last visit, I had a great experience with Autumn,…read morewho now works at another location. I had to get two new tires for my car, but didn't have the size in stock at this location. However, they were able to get the right size of Continentals delivered in a few hours and everything was golden. I also had an overall checkup with my vehicle and love that my records can be pulled up so easily. Just wanted to thank Autumn for going above and beyond by giving me a ride to my house while I waited the last time. It's nice to experience such exceptional service! For today's visit, I talked with Robert and was assisted by his staff. He was able to tell me the best route to take for my situation. They are extremely courteous and professional at this location and I didn't feel pressured at all like I did years ago. They have definitely redeemed themselves and I feel confident with the staff they have now. Great experience!

I purchased the lifetime alignment and tire rotation a couple years ago after purchasing a used…read morevehicle. The very first visit with noise in the front end I was told it was normal and nothing to worry about. Found out it was worn strut mount, tie rod ends and sway bar bushings that were replaced at another shop. Every time I've taken the vehicle in it's developed a rattle in the front end after several days, and received a hefty bill from the shop that replaced the other components to tighten the loose components. On April 11th 2026 i dropped the vehicle off for the rotation and alignment asking the front desk to make sure everything was tightened properly. After washing the vehicle 3 days later I found damaged to a $400 rim. This is an unprofessional business that has negligible technicians. I'd avoid doing business with tires plus at all costs. Second day of driving after tires plus did the alignment and the battery light is on. These clowns have done something to the charging system and now I have to address this issue. I advise everyone to NOT USE tires plus for anything Also, we need a rating for minus reviews, tires plus needs a negative star