I began working in the Baymeadows area just over a year ago. I had some repairs needed and the…read morepeople I work with recommended Pep Boys. I was confused. I thought it was a retail store but I drove by, saw that it was in fact a shop and figured I had nothing to lose. The nicest, most courteous, skilled and highest level of integrity I've seen in a shop since I moved here. My most recent repair entailed replacing the shield under my engine. The receptionist showed me the best way to obtain the part and they installed it once it came in for an extremely reasonable price. Going to a shop can be a scary experience. Trust these guys, use these guys for all of your repairs. They are your partner to keep your car running well and for any repairs you may need. They are sincerely trustworthy and highly value your business.

Fantastic work! I stopped in for an oil change on a day that only one mechanic was available. As a…read moreresult, I needed to schedule an appointment for later in the day and was in and out!

3.5 no way. I am a fleet coordinator for a private school. I use RPM all the time and get the…read moreBEST customer service, great quality of work, and the prices are unmatched. Let me be clear, I don't work for neither did I get paid to write this review. Just seen a great business in my community not getting it's just due. If you don't believe me just stop in. Also, if you ask them what work is being done, they will take the time to explain. I even take my personal vehicles there.

I had a good overall experience here after a vehicle breakdown, which is never a fun time…read more I used AAA to have my high-mileage crossover SUV towed on a Friday night after the steering locked up and the vehicle wouldn't start. I suspected the alternator due to those and other issues. This RPM Automotive (owned by Pep Boys) was nearby and listed on the AAA site, so I went with it -- and had had an OK experience at this location many years ago. I called that Friday night and left a message explaining what had happened and what I'd noticed. The next morning (a Saturday morning), I got an automated text with a link to a site saying that someone had been assigned to begin servicing my vehicle. I still hadn't heard anything by that afternoon, so I gave the shop a call. The man who answered the phone told me that no one would be working on my vehicle until Monday, which I sort of understood but would have appreciated being told about. Monday rolled around, and before 8 AM, I got a text inviting me to go to a website and view my vehicle inspection report. I looked it over and saw that the alternator was listed as the issue and also observing that I had a caution light on my dashboard on (which I knew about but am glad to see was observed). However, a few things that I knew were minor existing issues with my vehicle weren't mentioned, and I'd have expected them to come up on any report. But again, they were minor. I didn't see any updates or receive a phone call for a couple hours, so I called the shop. Someone answered the phone and I explained I was looking to see if an update and quote were available for my vehicle. He put me on hold and another man picked up. That man asked why I was calling, I explained, and then he was silent for about 15 seconds. He then asked rather rudely if I had even brought my car in yet, to which I paused for a moment because I couldn't figure out how the response to "My car was diagnosed with an alternator issue there this morning, so I'm calling to find out when it'll be ready and what the cost estimate is" was "Well, is your car here?" And I'm always a bit concerned when someone who has my car doesn't know that they have my car, y'know? Anyway, he paused again and eventually told me that the inspection wasn't even done yet and that someone would call me. So I thanked him and hung up. About 45 minutes later, I got a call from a lovely woman who discussed the vehicle inspection findings, gave me the price, and told me my car would be ready that day. She proactively noted that I'd be getting a discount as a AAA member, too -- huge points to any business that gives the discounts they claim without you having to ask for it. I got a text three hours later that my vehicle was ready (earlier than expected, yay!) and went to pick it up a bit after that. The gentleman at the front desk was also friendly, and payment was quick and simple. The price wasn't cheap, but as someone who always researches the upper and lower ranges for automotive parts and labor, I found the cost to be smack dab in the middle of those two ends, which I was OK with. My vehicle is running without any of the major issues I encountered, I don't feel like I was lied to or take advantage of, and there was no attempt to add in unnecessary stuff. Outside of a few missed communication opportunities and one unpleasant phone call, things were nice, smooth, and fast, leaving me to have RPM Automotive on my list of shops I'll consider in the future.

If you live in the Jacksonville area, please give Maxi Auto Repair in Hodges your business…read more This is a review for work that they did NOT perform on my car. I was in town for one day, and I needed some work done. I took it to Maxi because of their high rating. When I described my problem and the mechanic took a look, he couldn't guarantee same-day service. He suggested that, for what I needed, I would be more likely to get same-day service at another shop just down the road. You simply cannot put a price on that kind of integrity. Unfortunately, it is very unlikely that I would ever need auto service in Hodges again. So please do me a favor and give Maxi's some business. If your experience is anything like mine, you will not be disappointed!

In my opinion I wouldn't let this shop work on my car or anything. They failed to resolve my…read moreproblem and went off on a wild tangent replacing the wrong part. And charged $1,000 approximately over what they paid for it. My car broke down on the way home.

I adore this place & John. Always takes care of me. I blew out a tire and he kept a store open…read moreuntil I got there. He replaced all my tires as needed in a oil change within a day. I now go to him for everything. I trust him and he's not trying to be a salesman I don't feel pushed or anything. I will be going here for the rest of my time station in Jacksonville.

I have had problems with my car and every time I need a good cheap mechanic I can always count on…read morethese guys, they know what they are doing and they do a great job to try to find what you need and fix it. I took my car for convenience to another shop and none of my problems got fix. As soon as I came to ABC TRANSMISSIONS they took care of it. I will never go anywhere else. They do everything professional and in a timely manner. I know I can be out of there within an hour with my issue fix and without paying much.

We have been bringing our out of warranty cars here for service since the early '90s. They have…read morecycled through technicians and managers and the quality remains the same - excellent. I even stopped taking my Toyota to Keith Pierson, voiding the lifetime warranty, because of the distance to them and the quality of service at this Pep Boys. Bob and Chin

This palace is JOKE. Went here to get a nail out of my tire. Waited a bit no big deal. Then the…read moreRudest person came asked. What's you need? A nail is in your tire? I said yes. I thought the gentleman was going to take care of that? She said NO, he's new he don't know what he's saying. Ok wow. Lady he's new no one learns over night. The she went to check my tire, she looked at and and said no, no we can't take the nail out whole tire needs to be replaced seriously? Being rude and not helpful at all. The name calling started from both sides you are stupid, you are stupid go Fu@k yourself.Lady you need to go back to school or wherever you got your education from, clearly the last place you got it from didn't do anything for you. Did you really think you could scam me out off getting a new tire?Thanks god there are still normal people in the world that know how to do their job. Nail was taken out in 15 min. Anyone trying get business from this place don go their you'll be scammed, and don't go by their reviews either. They are probably fake too. Would give this place a - 10 if possible

Horrible experience. Long story short, my daughter was told the issue only after calling on the 3rd…read moreday the car was at the shop. We ordered the part(confirmed part with the shop), dropped off the car and the part. The shop waits untill the afternoon my daughter was to pick up the car to tell her its the wrong part. My daughter didn't deserve to be treated that way. Needless to say she won't go back there.

I was referred to Tuffy's by a good friend. I have had such great service with Tuffy's on Race…read moreTrack Road. The staff are so nice. You feel welcome! You feel they are honest with situation and pricing.

I was skeptical after reading the reviews but I had to take the chance due to lack of time. To give…read morean idea of how they operate ... you stay in the car while they change the oil ... Drove up, was given a bottle of water while I waited for the car in front of me. When it was my turn, they guided me in and scanned my car to ensure the correct oil/filter was used. Once they had that info, the guys went right to work. It was a quick in and out. They also have a good military discount for active duty and vets. I would have spent the same amount for a full synthetic change as anywhere else before the discount. I figured they deserved a positive review because I'm sure plenty have left satisfied without leaving one. Thanks guys! Edit: I'm not sure what car the review below me was having changed, but if they were doing a full synthetic for an SUV (explorer like mine), $95 is a typical price for that these days.

They didn't put enough oil in my engine was knocking afterward. Took it back to them, they treated…read moreme like I was dumb and didn't know what was going on. They told me it was normal in reality it wasn't and could have costed me my car. I do not recommend taking you car to the one on blanding. I had to add extra oil to my car but paid for the extra quart.

I started my morning in line for automotive at Walmart. Oil change time. Except they didn't have…read moremy filter & they were "low" on a lot of premium synthetic oil. They told me to go to Autozone, buy the filter & come back... Guess what I didn't do. Instead, I called Tire Outlet & they chuckled and said to come right in. Sold. Stephen did a thorough inspection- you get a report on your vehicle health and go from there. I was advised for a couple of filters, but opted to replace those myself. Oil change was fast & just easy. Thank you for matching Walmart. Highly recommend Stephen!

The mechanics need better training .. they put your life at risk .. they gave me old tires and lied…read moresaying they were new .. understaffed ..