Spa robes were luxurious, I felt welcomed and relaxed arriving early. Able to sit with tea in the…read morelounge before service. I got a massage with facial Bliss package. Service was great, however, I felt pushed to buy products after which was a big turn off. I was told about it on the table during facial, then again when walking to the change room, then again as I was changing the woman came back and told me more about it and they would be on the counter. I was interested at first, but after feeling really like I had no option, I was out of the sale. I don't like that. I absolutely have an option. I loved the products and the woman was kind, knowledgeable definitely, we chatted a lot during services, but I do not like feeling like I am without option to go without if I choose. It felt like I was obligated or something. I told the front desk it's more than I wanted to pay and I will pass now.

Awful place - they took a reservation then claimed they couldn't find it and then told me they were…read morecharging me because I didn't cancel in time. Unorganized. Totally unprofessional. DO NOT GO.

If you're considering the Kapha season retreat but are not sure if it's worth the money, let me…read moretell you it most definitely was worth every penny! That was the most incredible thing I've done for myself. You must request Anu! I live in California otherwise I would be going to see Anu weekly! I could feel her considerate care and warm energy every step of the way. I requested hard pressure and Anu really delivered. She was able to release so much tension from my body while also keeping the massage relaxing and peaceful. This was a two hour experience and I really felt Anu gave her all for the entire duration. Even at the end she was so kind and compassionate, noting areas of my body she noticed were carrying stress and congestion and gave me special aftercare and maintenance instructions. I teared up at the end in this moment of my body feeling so good and feeling so loved and cared for for two full hours- what a beautiful thing I really think everyone should experience.

Ok I see they don't have any new yelp reviews. I must say I've been to Sapphire 3 times in the last…read moremonth. I have had great service all 3 times. From the front Desk reception to my last facial with Sheila. I did the Ayurvedic hot oil treatment on my for head that was so calming and quite interesting. I feel asleep in 20 min . Then I got a relaxing massage and my masseuse was very kind and through, she was good. Now Sheila did my facial for 90 min and that was the best facial I've ever experienced any where hands down. Her calming sense and hands are just magical. She actually has a wonderful system / procedure she does and her massage is everything.... she has a gift for taking care of her clients. She is lovely... I am truly grateful for her I've booked my next facial in 6 weeks again. This is not cheap but it is so worth it if u want to relax and have the best experience. My face was glowing. Thank you Sapphire spa.

This was one of the best things I have ever had done to me. I had Tip give me a Thai massage and my…read morebody had never felt better. Easy scheduling via text and easy to find! Very relaxing environment

Fantastic couples massage! My husband and I, both seniors, had a bit of a hard time with the steep…read morestairs upon entering but the madsage was definiteky worth it. We got the best massage of our lives yesterday and today we both feel better than we have in a decade!! These ladies,are fantastic!!

Great experience, clean, relaxed and front desk staff welcoming and friendly. Also nice to choose…read morethe music.

There is quite a bit to say about Floathouse. I first encountered them and the idea of self…read moredeprivation tanks when my job, at the time was doing a promotion with them. I bought a packaged and tried it out. Being nervous due to claustrophobia, I spoke with one of the staff members at Floathouse and they told me everything I needed to know. You float nude. I didn't know whether you wore a bathing suit or not, but turns out you don't have to. It's a very freeing experience and I found myself feeling nothing. In a good way! There really is no way to explain it besides having you try it out yourself. It's a very calm and zen atmosphere right when you step through the Floathouse doors. I wasn't able to to do it my first time. I had little moments when I was able to feel nothing and relax but over a couple times of floating, I was able to really relax. Check it out! The facilities are super clean and you'll find yourself wanting to float and float and float.

silk road has always been my go to for teas whenever i'm in victoria. the blends are thoughtful,…read morethe quality consistent, and stepping inside feels like entering a calm, almost gallery like space. tall ceilings, exposed brick, and lacquered cabinets give it a serene, slightly old world charm, and the careful arrangement of colourful teacups, tins, and tea accessories makes it feel like a curated collection rather than a shop. it's the kind of place where you can linger for a while, taking in the details, inhaling the aromas, and feeling a sense of calm wash over you. the tea bar is well thought out, and the staff are knowledgeable and helpful, they're happy to explain blends, suggest teas based on your taste preferences, or guide you through proper steeping techniques. beyond teas, silk road also carries skincare, body products, and aromatherapy, making it a destination for a full sensory experience. i used to love the little rituals here: reading the detailed descriptions of each tea, opening the canisters to smell the aromas, scooping tea into the mini tins, and finishing with the label stickers that list the name and steeping time. those small, interactive touches made the experience feel playful and intimate, it wasn't just shopping, it was a ritual, a way to slow down and enjoy the moment. lately, however, some of these touches have quietly disappeared. i'm told there's been a shortage of the mini tins, my favourite tea has been discontinued, and the tactile, sensory elements that once made silk road feel so special aren't as prominent. even with these changes, it's still a beautiful shop worth visiting. the space itself encourages you to pause, explore, and appreciate the craft of tea, and the blends remain high quality. if you're seeking a serene, visually rich environment with thoughtful teas and attentive service, silk road delivers. just be aware that some of the hands on, ritualistic experiences that used to make it feel extra special may no longer be available. overall, silk road strikes a balance between elegance, calm, and quality, and for anyone serious about tea or looking for a peaceful spot to browse, it's still a worthwhile stop.

A very big, modern tea shop, located in the heart of Victoria Chinatown. It has been around for…read moremore than 30 years, starting first from this location. We stopped in before it was closing on a Wednesday. It has expanded since its original opening, with the main entrance housing its line of tea-infused skin and body care line of products. Next door is the tea room and tea bar, where you can smell and taste the various teas from around the world. We did pick up sample sizes of the mini ($4.99 CAD for a 10 cup supply); Mango Shade, Earl Green, and Darjeeling. Once packaged, you take it back to the front where you checkout. I was trying to remember what a tea shop is supposed to smell like...strangely I have no recollection of it. And the smell here was pretty sterile...assuming it is a lot better if fresh steeped tea was being served.

Customer service at the Reception managing (or not managing, in my case) appointments and…read morecommunications with client/s will benefit form considerable improvements. I was disappointed at how my appointment was handled by one of the staff, who interrupted my conversation with the receptionist (the other staff). While cancelling my appointment (which was booked in advance) no efforts were made to reschedule or provide alternative masseuse/masseur... not to mention "we are sorry , it did not work out today". Staff was _rude_ outright (while smiling at you). Management was not interested in my feedback (post-event): was not listening, interrupting, and trying to "sell me" their busyness model: billing structure and bottom line, instead. yowza ! way to go ...

Why was my review in 2021 DELETED? I thought YELP was fair…read moreand reputable? Something doesn't smell right if you are deleting honest reviews because of a side deal with the business....Disappointing!

This place is a gem! I spoke with Sasha over the phone and was able to get my family of 4 in for…read moremassages. I personally get massages about every 3-4 weeks and try to fit one in even while traveling. I loved how clean everything is. And super professional too-- I never got an elbow in my spine or hip bone, something I'm always worried about when someone uses elbows or forearms during the massage. Sasha always used one hand to feel for any bony prominences before using her other elbow to really break up the knots up and down my back. My parents are well-seasoned spa people as well and they both loved their massages, too. I'm so happy we were able to go here while in Victoria! Easy to walk to from Downtown Victoria or Chinatown. It's attached to the Best Western but they have their own storefront, or you could enter from the lobby.

Such amazing staff! Mom and I loved our massages. They even made us fresh tea after. Highly…read morerecommend. We did the foot massage and it was so relaxing. Thank you so much!

I really love this yoga studio. I am from Seattle visiting family with an imminent death in the…read morefamily and needed a studio to get away and lean into my yoga practice. The moment I walked up the stairs to the studio I felt held and could safely leave the family chaos behind. One class that stands out that was such a blessing. I ended up between 2 women who had a strong yoga practice. One of them introduced herself. It was such a beautiful exchange. Being between these 2 women and the wonderful yoga instruction was a true gift. I look forward to coming back to this nourishing studio where I feel great things happen on and off the mat.

From the owner: At MA Yoga & Wellness, located in beautiful Victoria BC. We offer small class highly experienced…read moreyoga teacher trainings, yoga classes, ayurveda, and acupuncture. We are a group of yoga educators, certified health practitioners, and sound healers. We provide an atmosphere where students feel safe to explore themselves within their wellness and yoga practice. We recognize that each person will do their work in their way.

Tamara and her staff are the best massage therapists I have ever encountered. They are extremely…read moreprofessional and work with your health care provider for coverage. What ever type of massage you require from sports recovery to lymphatic drainage, they are the best. Oh yeah, it's more than just massage too - try out their accupuncture! Use Atlas for your health and you'll stay for the fantastic people.

I typically visit Tamara, but since she's so amazing she can be difficult to get in with, so I have…read moreactually seen almost everyone at this clinic and they do not disappoint. Atlas has never let me down!