Great experience, clean, relaxed and front desk staff welcoming and friendly. Also nice to choose…read morethe music.

There is quite a bit to say about Floathouse. I first encountered them and the idea of self…read moredeprivation tanks when my job, at the time was doing a promotion with them. I bought a packaged and tried it out. Being nervous due to claustrophobia, I spoke with one of the staff members at Floathouse and they told me everything I needed to know. You float nude. I didn't know whether you wore a bathing suit or not, but turns out you don't have to. It's a very freeing experience and I found myself feeling nothing. In a good way! There really is no way to explain it besides having you try it out yourself. It's a very calm and zen atmosphere right when you step through the Floathouse doors. I wasn't able to to do it my first time. I had little moments when I was able to feel nothing and relax but over a couple times of floating, I was able to really relax. Check it out! The facilities are super clean and you'll find yourself wanting to float and float and float.

This is the best spa in Victoria to get a pedicure . . . …read more I've been going here since it opened, but not exclusively, though I must say this is one of the top spas in Victoria for services and care, and the best in pedicures. I like the nice touches such as real candles, tea and citrus water, loaner reading glasses in the waiting area, plush memory foam pedicure massage tables that you just sink into, and high quality personal care options and toiletries in the change room. The Transformation Pedicure ($65) is the best in Victoria because they do them while you are lying down so that you can rest or even nap while your feet are being transformed. Another reason is because of the professional, attentive care from the estheticians, all trained at The Aveda Institute. Aveda-trained professionals stick to meticulous sequencing and procedures every time and you will notice it at any spa, even in their stress-relieving foot massages. For $15 add on the paraffin wax treatment to the pedicure, and you will also get a relaxing hand and arm massage while your feet take in the heat and benefits of the paraffin. Last year I enjoyed the Escape spa package for over three hours of bliss as a birthday splurge ($285 - hydrotherapy, massage, exfoliation, facial, mani and pedi). My daughter has enjoyed their massage, pedi and manicure services as well, and I've enjoyed their couples massage with my partner. Note, there are male and female estheticians, so if you have a preference you can advise when you make an appointment. The only change I can suggest currently is that the main door now has a loud piezo alarm tone when opened that I could hear all the way to the back room.

Spa robes were luxurious, I felt welcomed and relaxed arriving early. Able to sit with tea in the…read morelounge before service. I got a massage with facial Bliss package. Service was great, however, I felt pushed to buy products after which was a big turn off. I was told about it on the table during facial, then again when walking to the change room, then again as I was changing the woman came back and told me more about it and they would be on the counter. I was interested at first, but after feeling really like I had no option, I was out of the sale. I don't like that. I absolutely have an option. I loved the products and the woman was kind, knowledgeable definitely, we chatted a lot during services, but I do not like feeling like I am without option to go without if I choose. It felt like I was obligated or something. I told the front desk it's more than I wanted to pay and I will pass now.

If you're considering the Kapha season retreat but are not sure if it's worth the money, let me…read moretell you it most definitely was worth every penny! That was the most incredible thing I've done for myself. You must request Anu! I live in California otherwise I would be going to see Anu weekly! I could feel her considerate care and warm energy every step of the way. I requested hard pressure and Anu really delivered. She was able to release so much tension from my body while also keeping the massage relaxing and peaceful. This was a two hour experience and I really felt Anu gave her all for the entire duration. Even at the end she was so kind and compassionate, noting areas of my body she noticed were carrying stress and congestion and gave me special aftercare and maintenance instructions. I teared up at the end in this moment of my body feeling so good and feeling so loved and cared for for two full hours- what a beautiful thing I really think everyone should experience.

Ok I see they don't have any new yelp reviews. I must say I've been to Sapphire 3 times in the last…read moremonth. I have had great service all 3 times. From the front Desk reception to my last facial with Sheila. I did the Ayurvedic hot oil treatment on my for head that was so calming and quite interesting. I feel asleep in 20 min . Then I got a relaxing massage and my masseuse was very kind and through, she was good. Now Sheila did my facial for 90 min and that was the best facial I've ever experienced any where hands down. Her calming sense and hands are just magical. She actually has a wonderful system / procedure she does and her massage is everything.... she has a gift for taking care of her clients. She is lovely... I am truly grateful for her I've booked my next facial in 6 weeks again. This is not cheap but it is so worth it if u want to relax and have the best experience. My face was glowing. Thank you Sapphire spa.

This was grossly overpriced. It was $70 to have 90 minutes of access to a small hotel pool and hot…read moretub, a sauna (there was an additional single person sauna that was a fishbowl) and a metal tub of cold water. This was a low-quality "spa" experience. When I asked where the shower was to use after the 90 minutes were done, I was told that the only shower we had access to was the lukewarm shower outside. We were given towels but no robe or any other amenities. The staff working poolside provided good service and were thoughtful. But I will not be going back to the spa.

I love their spa services. However, the logistics seem a bit disorganized. I have a Gold Card…read more Recently, they changed the booking system, and it doesn't work. I am trying to book a massage, but the system is unreliable in recognising my email address to send a code. After several attempts, I log in, but my membership and previous appointments do not appear in my file. Then, I accidentally sign out, so I try again but still cannot book a massage. It's frustrating. I just wish I could easily book and relax.

My mobile (on-site) spa experience I was on a business trip…read morein Victoria. After the flight my back was killing me so I search online and found Spa Smart Victoria. Ordered 90min. deep tissue massage at my hotel room. After the massage I fell asleep and next day was flying.

I would definitely visit this spa again the next time I am in Victoria, BC. The atmosphere was…read moretranquil, intimate and unpretentious. The staff was excellent and very knowledgeable (more so than other spas I've visited in the past). Facility was very clean and it was so quiet I thought I was the only person in for treatment that day... I went to several spas during my visit including one at a popular hotel and was only impressed with this one. I recommend trying Spa Smart at least once, you won't be disappointed.

Love Sante. The staff are fabulous and the services are great. I've gone for quite a few massages…read more(along with my hubby) and they are always wonderful. The crystal suite is very nice if you're looking for a couples massage. It's nice to sit and talk by the fireplace in a private room after a massage. I've also had great manicures and pedicures, but the thing that makes this spa five stars for me is the girls helping me with my makeup and face cleansing issues. I have terribly reactive skin and they had solutions for me that have changed my life (you must ask about the face cleansing mitt - it's amazing!). The only con is a limited spa menu for food, but the food is good. One of my favorites on the island.

Horrible experience. My sister got a massage and said it was uncomfortable and not relaxing at all…read more I had a 30 minute pedicure that ended up costing me $90. I will not be returning, neither will my sister

Our afternoon at HAVN was one of the highlights of our trip to Victoria! We had a very relaxing…read moreafternoon enjoying their hydrotherapy circuit. We particularly enjoyed the cedar sauna, hot tub, and ambient pool. Make sure to also take advantage of the salt scrub shower. I can't believe how smooth it left my skin! The lounge area is another must. It is so peaceful and the views of the harbor are unmatched. If you get hungry, the peanut butter bar is delicious.

Wow!!!' Mind blown! Not only is this stellar addition to beautiful Victoria a great offering to…read moreclients like me, it's a wonderful experience. Sit back, gentle reader, and let me explain: --friendly, engaging staff --beautiful design throughput --thoughtful attention to detail (salt scrub!!!!) --lots of choices for soaking, relaxing or sauna-ing --complimentary tea that was delicious --lush towels and robes --beautiful, minimal gardens--the hummingbirds liked it in early June --lots of staff care-taking the facilities --pretty library / lounge / cafe on the main level I'm glad I had an 8 am appointment--it was quiet and peaceful. An hour into my appointment, the noise level picked up, even in the "soft voices" areas. The silent sauna remained silent, which I appreciated. I get why groups of people want to talk so they can all hear and engage in the conversation, but the staff didn't remind them of low noise levels (at least not that I could discern). I wonder if the staff know how to compassionately hold that boundary. If not, such boundaries don't work (and they didn't hold as more people joined the space). It was fairly easy finding quiet pockets on the deck but even the "shelter" zone couldn't mute the "f-me!" Shout from the man who submerged himself into the cold tub. Pity. I'll go back and strive for an early time again--that first hour was amazing when it was quiet and subdued. More of that, please.

From the moment you enter, prepare to be whisked away to a warm, calm, serene oasis in the city. My…read morewife and I got the 90 minute couples massage, which is my exact recommendation if you are touring the city by foot. Gentle stretches, warm oil, firm pressure, and ultimate relaxation is what you can expect at this hidden gem.

I had come for a drop in session of a massage. I have to say, it was not what I was expecting…read more Please note I had this done for my birthday back in April 2025. Apon arrival everything was good, however things quickly declined as the masseuse answered her phone multiple times during the session, used very blunt force (but also my bad for not noticing how rough she was going on me at the time) and I have to say as it is now almost the New Year of 2026, I still have back pain from this place. My shoulders are always tight now and my lower back is constantly giving off pain to so me degree. I wish my experience was better but it was nothing like what previous reviews state from 2023 and backwards. I do not think I will come back and was also informed this is a "happy ending" parlor but a tad sad it was never offered to me (if that is the case). The atmosphere of the place was okay but a tad loud for my personal preference for a massage and overall put together but cold have done well with a sweep and better tables to lay on.