If i could leave less then 1 star I would. They lied to me and added to my loan wanted me to drive…read moreback there to "fix" there mess up . I had them email me documents to sign it was been over a month and still waiting to get a refund on there The Finance guy Very unprofessional and shady

Y'all avoid this dealership at all costs and believe the reviews. They wanted to give me 17,000 for…read moremy 2016Toyota Highlander (51,753 miles) for a white 2019 Chevy Suburban (93k miles) . However, I'm well aware that the year makes it old but it's also a Toyota who literally advertise that after 15 years their vehicles are still on the road but okay. After negotiating I finally got them up to 20k (even tho KBB said 22-24k) for my trade in. However, these people BOUGHT a car that had damage on the driver side wheel arch panel, rear tailgate, dents on the driver side door. But the dents on the wheel arch WAS HORRIBLE! THEN Scott and the manger told me "well since we have to spend money to make money we're going to take it $1,000 out of your trade". NO. YOU BOUGHT THAT VEHICLE WITH NOTICEABLE DAMAGES/DENTS AND YOU WANT ME TO PAY FOR IT??! Absolutely not. Also, how are you going to give me a big speech about how "we don't like to put the young names on vehicles that are not worthy of it" but then purchase a vehicle with MULTIPLE dents? Crazy if you ask me. Oh and on top of that at the very end Scott said "so we did all of that for what". After I had apologized multiple times for "wasting his time" but I did not feel comfortable making a deal that would add -11,360 (trade in, taxes, titles, and fee) to a 30,000k car. You're acting like I didn't refuse your deal multiple times and said "I will not trade it in for anything less than what I deserve". Anyways, sold my car to a different dealership who gave me 24k for my trade in WHO IS MILITARY FRIENDLY for a white 2019 Chevy Suburban with LESS MILES( 80k) and a better interest rate and payment. Please don't contact me. You can't fix it or change my mind Oh and yes, I'm well aware that I overpaid for my Highlander that's why I wanted out of it even after refinancing and my family needed something bigger!

I have taken my GM vehicles to this dealership and over the years I've noticed that their work has…read moreincreasingly gone downhill I don't know what the problem is but GM overall its not like used to be. The service staff and people that work there are overall nice friendly and knowledgeable but the prices that they charge for repairing your vehicle's is out of this world. astronomicaI prices don't know how anybody could take their GM product to this dealership and expect not to leave broke. I give the GM dealership three stars and I think that's a little high.

I was extremely impressed with Young GMC in Layton and especially Miguel Castillo our salesperson…read more He helped us select our truck, came back with an unbelievable deal for us and we now own a new "baby diesel"....good people, good business. Mike in Ogden

Thank you Haacke motors for another great buying experience! Always goes the extra mile to make…read moresure we're getting what we want and makes the entire process so easy!

This was an ordeal. I collect cars and have purchased 14 over the years, but this had to be the…read moreworst and most amateur experience I have ever had. On July 9, 2024 I purchased a 1965 Ford Ranchero from Haake Motors in Layton UT. The car was a consignment sale, but I was not able to pick it up until July 28 because the dealer got their own Utah title which was not necessary (remember it was a consignment sale). It gets even better. Haake Motors never sent the title to m y home state of Nevada until November 22, 2024, four months after I picked up the car. I previously called several times asking them to send the title. Total amateurs. I was assured the car was ready to go. After all, it was represented as a great driver in it's Las Vegas home. It was clean and appeared fine, and I checked under the hood for any apparent leaks. None found. All clean. I was told the AC was fine. I started the four hour drive back to my home and realized the air was not working, but decided to continue my trip. Within 50 miles the car was overheating. Under the hood the thermostat housing and water pump gaskets were leaking, and were cleaned up before I picked the car up. The AC hose fittings at the firewall were all hand loose, so the AC was never working. I got as far as St. George and ended up having the car transported to my home, 180 miles away. It was clear this car could not have been a Las Vegas driver...no AC and water gasket leaks. I called the dealer and spoke with the salesman telling him about my plight, and asked for consideration. Nothing ever happened. No follow-up from them. No concern. Nothing. Only a botched title transfer and vehicle misrepresentation.

Not much good to say about our experience. It is an instance of BUYERS BEWARE of dishonesty, lack…read moreof follow through, ill intent and disappointment of reasonable expectations for this caliber of vehicle. After the car deal was done the previous owner drove our 2019 Tesla Model S approximately 80 miles putting more miles on it and getting 3 significant rock chips. The car was delayed due to them waiting for Safelite Auto Glass to fix the chip. They only fixed one of the 3 and it was a poor job. Our sales person, Isaac, agreed upon delivery that it was not a great fix. At this time we also pointed out a big scratch on the top of the trunk to which he said, "ya that's bad". There was a piece of window moulding on the back passenger side that was coming apart too. Isaac claims to have no recollection of any of this discussion. We were informed the tires needed to be replaced soon but this turned out to be in 2 weeks. That was not conveyed in the urgency to show the true nature of the condition. Isaacs comments were not only offensive but rude. He pointed out that once we took ownership it was our problem. Verbatim per his text "I don't remember that conversation....if everyone came to me a month or 2 after buying the car wanting things done I'd be out of a job". Keep in mind we discussed it with him upon pick up. We asked him to make it right which he refused to do. He reiterated that we purchased it "as is" and it is, I quote, "They filled the rock chip and that's what we did to fix it anything after that is up to you guys!" We clarified it was not fixed right and asked for consideration for him/them to make things right. This was when he went silent. This is an $80k+ vehicle. We have purchased several Lexus' and Volksagons from different states that were delivered to us in prestine condition with no problems. These cars were purchased sight unseen other than the listing. Our expectation from a TESLA dealer was the same or higher. They did not disclose anything except the chip and the understated condition of the tires. The ironic thing is the the moulding is covered by a service call from Tesla. EV Cars has insurance that should cover that window replacement that was their fault. They wouldn't be out anything but perhaps a deductible. The scratch was significant because the car has a $6,000 wrap that is ruined. He said at the pick up he could do something about it. We are fairly confident it happened when he placed a paperwork clipboard on it. We were referred by a close friend who had title issues with Isaac too. This friend is a Tesla Pro and is convincing several people to buy a Tesla and it would be a mistake to direct them to EV Cars. This experience has tainted our fun purchase and angered us by how we were treated and the lack of follow through. We understand there are risks in purchasing a car where we see the video of the car and take the reputation of Tesla and their relationships for granted and have never been burned. Tesla equals top notch vehicle, service and basically catering to the customer to us. Speaking of the video - in it he points out the charger in the trunk AND an "extra charger" that EV Cars throws in. That is on video from him. At pick up there was not an extra charger and he claims he never said there was. When referred to that video his response was it was a mistake and they never supply a charger. Isaac is a sneaky, lying, untrustworthy sales person. He lives by the stereotypical "used car salesman" mold. It is not a compliment. I am sure any response to this review will reiterate his text that we purchased it as is. True. And he is not a man of his word and negligent. Live and learn, when we saw how many things were unacceptable to us we should not have taken him at his word. He is an inexperienced very young sales person trying to work in a big world. #tesla #usedtesla #evcars #usedcars

Amazing dealership, if you can really call it a true dealership. I recently sold my daily driver…read moreand was in the market for a car. I was searching all day and looking at different lots, but they either didn't have what I wanted, were too pushy, or flat out wasted my time. I found them as I was traveling north up the valley and pretty much was going to give up after them if I didn't find the car I was looking for. I searched their up-to-date website that had honest pricing and no shady "call for price". I found a car I was interested in and headed there. I went in and was greeted and shown the car. I looked it over and really loved the personal touches they put on each vehicle they had (mine had a new set of rims and tires that fit perfectly with the vehicle). After test driving, rather than rush for the sale, Nate really asked questions to get to know me and explained Black Rock and their philosophy about how you should leave with a car that makes others wonder where you went, instead of a car that everyone and their mother-in-law drives (my paraphrase not his exact words). This is a small business I was glad I stumbled upon, and even happier I was able to patronize. I didn't read any of the reviews before I went in, but I wasn't surprised when I saw all the 5-stars on them. Thank you again for my Jeep, and I already have had a few people asked where I went and how did I get it at the great price I did. I definitely shared your website and will continue to do so.

We were referred to Nate by our friends who purchased their Tesla X from him & totally recommended…read morehim because of their great experience they had. Nate seriously listened to my wants on my 4Runner & made it a reality. He went above and beyond what I asked for! We dealt with Nate the entire time, from start to finish. He helped my husband & I find & customize my dream 4runner that stayed within our budget loan & monthly Pmt!!! He's not your typical sales person that tries to sell you a car ASAP just to make money off you, but rather he listened to our concerns & needs/wants & was able to answer and respond back quickly through out the entire process even when we were out of state talk about building relationships Thank you So much Nate we seriously appreciate ya! I can't tell you enough how much I my 4Runner and the constant compliments I get from folks. Definitely won't be the first or last car we purchase from you

Another reason why I will never go back to Young Chevrolet in Layton. We called to get two quotes…read moreon a transmission fluid exchange and filter/gasket at their Fast Track today. We were happy with the prices they gave us, so we went straight over. The guy down there told us two completely different prices that were much higher. I told him that we were quoted two different lower prices over the phone like 10 minutes earlier, but he didn't care and made excuses why someone might have told me those prices. Sounds like I huge scam to me. Bad way to do business. My recommendation? Don't think Young.

Slow service, poor quality in maintenance, poor customer service. Constant issues with vehicle…read moreafter going to shop. Incompetent maintainers; incorrectly installed brakes, failed to bleed. Wrong wiper blades, broke my mirror, broken leg nuts and not replaced. Told to deal with squealing brakes after I paid for new. Will not return

I had a small dent in my Mazda Miata. I had gotten a bid elsewhere before I went into hatch auto…read more They gave a price that was less than half what the other place quoted me. I wondered about it because it was so much lower and this was my first experience with hatch. When I got it back I was very happy with the work and they charged me a hundred bucks less than the quote because they didn't have to something they had planned on doing. They were very nice to work with. Did take a day longer than planned. I really couldn't be happier.

Super greedy! They…read moreordered a brake pad, a brake rotor and a brake caliper for me and their price is $88, $137 and $126. However, the price in AutoZone store is only $32, $82 and $78! And the labor cost is more than $100 per hour.

Extremely slow and they don't care about the customers time. They also take advantage of fleet…read moremanagement and perform work that isn't needed or claim they did when they haven't only because fleet management will pay. I am willing to bet they rip off regular customers also. Check the receipt carefully and check you vehicle to see if they actually did the work.

I had a great experience with the Fairfield Rd. JIffy Lube. The crew was very professional, more…read morethan I'd seen at other Jiffy Lube locations. The crew member who helped me suggested a few reasonable services in addition to what I requested, then gave me a generous discount that enabled me to accept a couple more services than I expected. The work was done faster than at other JIffy Lube locations. I was very pleased with the experience. I had stopped using Jiffy Lube because of previous bad experiences, but I was in a hurry today. Now I'll use this shop regularly.