I've been going to this office for years. I've recently started seeing Dr. Vu for any of my visits…read moreand he is the best! Definitely a character! If you're ever feeling anxious about your visit, he'll definitely take the edge off. Always telling funny life stories. I also scheduled my cleaning with Will and he was super gentle.

The staff and doctors are always amazing, welcoming & brilliant. I had to wait a little bit for my…read moreappointment (which was TOTALLY fine--I had plenty to read!) and they were so kind to give me a Starbucks gift card at the end of my visit Also I had a little discomfort when first starting my filling and they took care of me by numbing me a up bit more. 100/10 recommend this place to everyone!

Kindest people, always on time, fair prices! Couldn't recommend this dentist or staff any higher!…read moreGreat people.

Dr Solis and his staff are so friendly! Kenzie is very thorough with my cleanings! Although I've…read morebeen going to this office for a short time, they make me feel like I've been a patient for many years

If he had a conscience he wouldn't charge a little old lady an exorbitant amount of money to simply…read moreglue a bridge back in! No tools, no X-rays, all he had to do is cement my bridge back in! My nephew, a dentist in Houston told me maybe 200.00 charge to do that. Dr Taylor charged me over 600.00!!!! It fell off again! So disappointed. He came recommended to me! I returned voicing my opinion about the charge and that it was a ten minute appointment, no instruments, x-rays, nothing! Oh and also no apologies! Done!

I had an appointment scheduled for today and while the weather isn't the best, I was still planning…read moreon going to it. I left a voicemail this morning and called on the way to let them know I was still coming and might be a little late. I drove 45 minutes in bad traffic to get there. When I showed up, the door was locked and no one was there. After waiting for thirty minutes, I concluded that no one was going to show up. I received no updates this morning saying that the office was going to be closed and the appointment needed to be rescheduled. I can't speak for the services that Dr. Taylor provides. But on an administrative level, this is very unprofessional and doesn't consider the schedule and time of the patient. I don't plan on getting back in touch with this office to reschedule my appointment; I'll happily take my business elsewhere.

I would like to provide an update. I have still not received my retainers after completing my…read moretreatment almost a year ago (March 2025). I have not been contacted by one person from this location or the Western Dental / Brident business office. Regardless of what they list as a response to this review, no one has reached out or tried to rectify this situation. I stick by what I initially ....this place needs to be shut down and a class action suit should be filed.

I made an appointment for a Saturday at 3 pm which I came in for and the entire front office was…read moreempty and pitch black. I waited for maybe thirty minutes before someone finally came up there, looking confused and asked if I had an appointment. I said yes. They seemed surprised and said the dentist had gone home for the day due to an emergency and I needed to be rescheduled. They did not give me any advance notice or even seemed prepared that I'd come in for my appointment. They rescheduled it for the next Saturday and said their availability was at 10 am. The text confirmation I got actually said 10:45 am. I arrived the next Saturday at 10:45 am for my appointment and waited over two hours to be seen at 1 pm. This is incredibly poor time management and preparation. Bonus points though as the dentist and assistants themselves were absolutely lovely and made the experience fun and friendly, I still wouldn't mind coming back just for that. However, IMPORTANT NOTE - they do not tell you until afterwards that they only accept card information for payment, not tap or anything else. This makes it really difficult to pay if you don't have a physical card.

A True Hidden Gem - Professional & Personal Perfection!…read more I can't say enough good things about my experience with Dr. Lala and her incredible team. From the moment I walked into her office, I felt completely at ease -- and over time, I've fallen in love with the entire staff. We've done several things together -- including teeth whitening and a beautiful new crown -- and the results speak for themselves (see the photos below!). Every step was handled with professionalism, care, and attention to detail. As a fellow small business owner, I deeply admire Dr. Lala -- she's a Type A, powerhouse woman running her practice with heart and excellence. Her leadership is clear in every part of the patient experience. What she didn't know (until now!) is that I've worked as a professional mystery shopper for over 20 years, evaluating customer service across industries. Based on everything I've seen -- from patient care to communication and follow-up -- Dr. Lala has earned a genuine 5-star rating from me. I'm already sending people her way, and I'll continue to recommend her to anyone looking for a provider they can trust with their smile. This office isn't just another dental practice -- it's a place where skill, integrity, and genuine care come together. Trust me -- you're in the right hands with Dr. Lala.

I've been a patient of Dr. Lala's since I moved to Texas, about 10 years ago…read more Considering that EVERYONE hates going to the dentist, she's an awesome doctor and makes it a great experience. The front end staff are extremely professional and I'll continue going here for years to come!

Was referred to Dr Corbet by UHC. Hands down best dentist I've ever been to. Never made me feel…read moreuncomfortable. Worked me in same day (I was a new patient). He listened to my concerns and right away took X-ray and confirmed his hunch. I had an infection that other dentist I saw the day before him missed (actually saw other dentist Friday, Monday and Tuesday). Right away he got me antibiotics and referred me to oral surgeon to discuss extraction. The staff was super friendly. They listened to my ordeal and worked me in. The assistant was gentle (my mouth hurt because of all the filing other dentist did and the infection) and didn't hurt me. They made me feel welcomed there. The office is super clean with music that's pleasant and soothing. Nice, relaxing atmosphere. They've won my business. I was like "hush and take my money" then they said ins covered it 100% lol. Me and my fiancé will continue to see Dr Corbet and staff.

So sad to see that this office has turned over again! Loved Dr. Corbet and really liked Dr…read more Carmen. The dental assistant had to ask for help to operate the equipment and talked me into a fluoride treatment. I really thought they forgot about me before the dentist came in. The dentist came into the room, never introduced himself, did not even have his name on a badge or scrubs, and didn't even sit down. He looked into my mouth while standing. They forgot the fluoride treatment. Someone came in and tried to have me leave a Google review while she watched me. Just a very awkward and non-professional experience. I will not return.

Nice people at the front desk and very knowledgeable & caring providers. The only downside is they…read morealways seem to be running behind. Appointment can be at 2pm and you're not going to back until like 15-20 minutes later with long wait times in the chair afterwards. If they can improve their time management, this would be a 5 star experience. Come here with plenty of patience, or else it can be frustrating for some people. Great service otherwise!

Alright, so... This…read morereview is based on the billing, nothing more or less. As I reviewed below, the customer service, the cleanliness, and the staff are all wonderful. The care they put into their patients seems genuine, just as the type of care; or maybe that's where it gets questionable. With what I'm here to share, it may sound as if, I'm contradicting myself. Now, billing. I'll say this, now. I'm very grateful I understand medical billing, even with this being dental; some things follow suit. On: 10-28-2023 - They took over my treatment (my braces were already on, I moved and needed to find a new Orthodontist) X-rays were taken at the same time. Nothing needed to be corrected or changed, I picked up from where I left off. Meaning, that being charged for services as if I was starting as a brand-new patient, wasn't necessary. 06-2024: My braces came off - I had a full cleaning. At that time, they wanted to do another complete set of X-rays. I mentioned, that I had them done in October of 23, and the insurance will not cover another set within the same year. They said that would not be a problem and if so, they'll take care of it at that time. I will have to deal with that on my own, I should have asked for that in writing and I didn't. Needless to say, the insurance did not cover those sets of X-rays. I was also, looking at what was submitted to the insurance and what was billable/paid. From the dates above 10/28/23 - 06/20/24: They billed my insurance a total of $9,094. $76 - Oral Hygiene Instructions: This is something I was billed for, but I'm a grown adult, I know how to take care of my teeth and should not have been billed for this. My insurance did not cover this and I will not, either. $22 - Flouride: This is something I get once a year and will pay for out of pocket, but this is something I was not told would not be covered by the insurance. However, I already knew this. I am faithful to getting my teeth cleaned every six months, with my prior dentist, I've never had this issue. I always knew what my costs were before my cleaning and my costs were only for my, fluoride. If you choose to visit this office, I'd suggest you get the procedure codes for what will be done, YOU, call your dental provider and get the coverage information for those codes. When it comes to Orthodontics, I would suggest you look elsewhere. Again, their staff is wonderful, and the customer service is excellent; but when my money is being mishandled, that cancels out everything else.

I could not be more disappointed with my experience here. The level of unprofessionalism and poor…read moreworkmanship is unacceptable. Every time they attempted to adjust my dentures, the fit actually got worse instead of better. They ended up remaking them multiple times because they couldn't get them right. Before the final version, they had me sign off on a wax model saying I was satisfied, which would be reasonable if the finished product actually matched what was approved. It didn't. When the final dentures came back incorrect again, instead of taking responsibility, I was told it would cost an additional $300 to fix their mistake. At that point, it was clear they were more interested in charging more than getting it right. I would not recommend this place to anyone. If you're in the DFW area, do yourself a favor and look elsewhere, there are definitely better options out there.

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The office is clean and beautiful, and everyone took really good care of me! Best dentist everread more

I started going to this place in the 1970's when Dr. Roberts was the only dentist on staff. A year…read moreago I Move to Parker County and found a new dentist that me and my wife love dearly. I was so surprised to see my new dentist spent almost 40 minutes on teeth cleaning. Trinity Dental was always in such a hurry and as I recalled it was a 10 minutes cleaning each time. The last few years I went to Trinity Dental they were telling me I need this done and that done to my teeth. My new dentist tells me my teeth are in good shape and no I do not need to replace all of my front crowns. Yippee. Over the years I have recommended Trinity Dental to family and friends. After one or two visits they have move on to a different dentist. Now I understand why we we have discussions about Trinity Dental.

I have always had the best dental care at Trail Creek Dental. The doctors, hygienists and staff are…read moreall great. I would recommend this practice to anyone and everyone.

I don't like going to the Dentist, not because I fear the work they do, but most I have been to…read morehave tried to milk me for more money in some way. The work the dental technicians at Trail Creek do is fine. I've had no complaints there. However, when it comes to their administrative staff I am absolutely finshed with them. They've messed up the schedule on my last two cleanings. They messed up the schedule on my wife's last cleaning and were very rude to her. To the point the lady at the desk wouldn't talk to my wife and walked away. Then they snuck in a $50 missed appointment fee for "my" missed appointment on her bill and didn't tell her they were doing it!! When I called and discussed it with them, there were no management around to discuss it. I gave them a chance at making this right and I will not be back. Don't write trite response just to save face. Just another bad Dentist.